An ABSOLUTELY TERRIBLE experience…read more Purchased a haircut/highlights package and had high expectations. My hair prior to the appointment was naturally dark brown and came midway down my back, and I requested blonde highlights (providing a picture of myself with them), bangs, and for three inches to be cut off the length. She began with the color, talking incessantly about everything from her issues with her sister, to her health battles, to her son's drug problems. Perhaps this is why she was so distracted, repeatedly ran out of color, and ultimately did such a horrendous job. Whatever the case, after two plus hours, she removed my foils to reveal brassy copper highlights. My cut involved her taking a razor from my bangs to the ends and creating an awful shaggy/feathered look reminiscent of the '80s. I was very clear that I wanted one length and was horrified to find that the front of my hair, essentially cut on the diagonal, was a million different lengths that will take forever to grow out. What's more, the sides were uneven, the length almost at my shoulders (well above where it was supposed to be), and some of my bangs had been cut to an inch short, making me look like I'd been set upon by a toddler with a pair of scissors. I expressed my upset and she told me she could fix it if I was willing to return the next day. That was fine, but I said I'd need to leave by 12:30pm for a meeting. We agreed then that we would settle the payment once my hair had been fixed. However, a couple of hours later, I received a notification indicating that she went ahead and processed my certificate that same day. (Not an issue, if she'd provided the service for which I paid.) The next morning, she told me she'd contacted the makers of the dye (which she had only recently begun using, after "watching a bunch of YouTube videos during the pandemic") and got "a new formula" to mix the color and change my highlights to blonde. Nothing could be done about the cut; she'd "misunderstood." So, her fix for my bangs was to cut more of them; they're now way too thick and the inch long area in the center remains obvious. After three additional hours in the chair, I was devastated to see that rather than highlights, the entire top of my hair was now orange. Her response? It was my hormones. Yes. She literally told me that because I was now in my forties, it was the result of "menopause" and that it was "the downside to being a woman." What?! Astounded, I told her I'd never had any kind of issue and that her assertion was crazy. She then said that "sometimes the color just doesn't come out the way you want. It happens." Her solution was to offer to bleach my hair after her next client, as "that's the only way to get it blonde." I declined and said I wanted her to take my hair back to its natural color, as I had a meeting in an hour and looked ridiculous. I was also moving out of state just three days later and didn't have any more time (or trust) to devote to the problem. So, she applied a brown color -- I requested she use her old dye brand, but she said didn't have enough - and asked me to wait outside while she cut her next client's hair. After waiting for 30 minutes, I made the decision to drive home at 12:50 in order to rinse my hair and (only just) make my meeting. Sadly, it's still not close to the color it was prior to this fiasco. I even had it colored (darker) brown a second time, but the underlying orange persists. Thus, after spending over six hours with her, my hair was for all intents and purposes, ruined. The cut was a total hack job (I'm forced to wear it up every day), and I didn't even get the highlights I paid for. Worst of all? She never once apologized. Not. Once. In fact, she became defensive and argumentative, and offered a long list of excuses...it was the dye, it was my age, she needed bleach, I wasn't clear on the length, the inch long bangs only looked bad because of the way my hair parts. Absolutely ridiculous. Worst experience I've ever had with a hair stylist, and if I could award negative stars, I would.

Michelle always styles my hair beautifully ! She is an exceptional stylist ! You won't be…read moredisappointed

Soema is amazing. She knows what she is doing, having curly hair herself she definitely understands…read morehow curly hair works and how to make it work for your own specific curls. This was my first ever curly cut and my hair has been transformed! I never knew how big of a difference getting the right cut meant for curly hair. I'm forever a changed woman! as from the photos you can see there is a major difference in how my hair sits on my head with the right cut. I'm so glad I found Soema! Soema is amazing. She knows what she is doing, having curly hair herself she definitely understands how curly hair works and how to make it work for your own specific curls. This was my first ever curly cut and my hair has been transformed! I never knew how big of a difference getting the right cut meant for curly hair. I'm forever a changed woman! as from the photos you can see there is a major difference in how my hair sits on my head with the right cut. I'm so glad I found Soema!

Finding Soema was an absolute blessing! This was my first time truly embracing my natural waves,…read moreand she gave me a customized cut that brought them to life. I used to get cuts meant for straight styles and every time I wore my hair natural, it looked like a mushroom. Soema immediately knew what to do with both the cut and color. She also explained how the heavy products I was using were weighing down my low-porosity hair, and recommended better ones from her amazing product selection. She's so warm and friendly, knowledgeable, affordable, and works out of the coziest space. I'm grateful I found her...my waves have never looked or felt better!

I come in to do my hair every five weeks and see the owner for myself and my daughter. I have been…read morecoming to Brekk for over 15 years. Brekk has always done quality/affordable work. She has done everything from cuts to color. From dark to blonde, back to dark, back to blonde, including highlights, balayage, etc. Brekk always advises on how my requests will affect my hair. For example, when I want to go from very dark to light she refuses to do it all at once so she doesn't damage my hair. I trust Brekk with my hair so much, that in many cases I walk in, she asks what I want to do this time and I defer to Brekk to help me decide what will work best for my hair. 15 years ago, my hair was very different than it is today. Today I have more grays and my hair is naturally dryer. When I walk out it is moisturized, and feels amazing! The only downside I can say is you so have to schedule your appointments a couple of appointments in advance because she books so fast. If you miss your appointment it can be difficult to find another upcoming slot that's not too far out.

They only got one star because that's the lowest score. I had my hair colored by the owner. She…read morecompletely fried it. I went from having long, beautiful, soft, luxurious hair to it all breaking off and feeling like straw. I had to eventually get a very short cut because there was nothing left of it, looked HORRIBLE! My ponytail circumference went from being the of a quarter to the size of a pencil. Worst experience I have ever had with any salon in 50 years! When I approached her about the issue and sent pics etc she refused to acknowledge that she caused the problem. I will probably never have my hair colored again because of this disaster!

Beware: Urbanity has a LOUD, negative and hyper-opinionated beauty salon owner. I went there for…read moreyears because I was following my hairdresser (Brette) and was always uncomfortable in her chair, because the owner (Teresa) is very argumentative and confrontational. Weird, because it's Aurora, a very diverse city, but I hated being around the owner - she has strong opinions, and lets everyone know it. My stylist Brette has moved on to a new location, so thankfully I don't have to sit there and be exposed to a one-woman FOXNews. Would not recommend Urbanity if you are a WOC or you embrace diversity and tolerance. Read the low-rating reviews; they are correct.

Who tries to make a hair appointment 3 days before Christmas? I DO!!!…read more My mom needed to have something done and on a recommendation from a few neighbor ladies I called Julie early Friday morning. It was a Christmas Miracle, she had just had a cancellation for the next day at 1. She was more then happy to take my mother. When we arrived the place was buzzing. Julie was just finishing up her last appointment and was right on time. She came and introduced herself and asked us to have a seat. I had a bit of shopping to do so I left. When I returned Mom was under the dryer and nearly ready to be finished up. I noticed the shop was clean and organized. The staff seemed very nice. Mom had commented afterwards that Julie had listened to her every request about getting her perm right down to the timing for it to first be checked. She was versed in doing older ladies styles and Mom was VERY pleased with the entire experience. I also thought Julie's price was reasonable, especially since I drop about 1 1/2 times what she was charged to get my own hair done elsewhere.

Ya'll - COVID did a number on my hair. With the closing of salons, my hair was exposed to some good…read morethings (think no heat/air drying) but also some bad - think an uneven hair cut (as my hair grows at different rates creating a mullet almost) and the darkest roots known to man. I'm a natural blonde, but was in desperate need of a cut and color to get my mane back into normal color and shape. With my main hair stylist on maternity leave for the foreseeable future, I turned back to my OG girl and friend, Caitlyn, now Hairz2U. Having moved from a different salon in Southlands, I had yet to check out her new space - as she and other artists pay for their own booth in a communal space! Even better - I was excited to get an appointment with her in under 2 weeks. Caitlyn is normally booked way way out, so this was a true treat! She's easily reachable through Facebook, Instagram and via her website. Still in a COVID world, Caitlyn came to greet me at the entrance, took my temperature and led me to her space, which was comfortable and cute - creating the perfect space for pampering. While the building is large, each space belongs to a different stylist who pays for their own booth - as mentioned above - and takes their own clients - creating a space full of local business owners! After explaining my wants - bright blonde with highlights to create dimension and a blunt bob - we got down to business and quickly picked up where we left off - even after not seeing each other for a few years. Caitlyn is truly one of those people who makes effortless conversation with anyone, all while foiling an entire head in under an hour. We then played the waiting game - thankfully my hair takes to blonde well - and before I knew it we were onto the cut and style. I've always admired Caitlyn's hair, so with a few snips here and a few snips there, I received my desired cut and the cutest wavy style. I wasn't in there more than 2 hours, and left with the perfect new do! While many stylists will charge a pretty penny for a cut/color and style, Caitlyn does not. Caitlyn is extremely reasonable and after all was said and done, I paid just $150 WITH a 20% tip! She takes ample care to ensure each customer - including me - is satisfied with the results. Although she doesn't offer products, she was able to recommend a few ones she liked that were also reasonable in price. Despite how far away it is for me to see this lovely lady of mine, I will return time and time again!!

Brekk is who you want to see if you want an amazing cut and color. She really knows what she's…read moredoing.

My stylist, Anna Carillo is incredible! My hair has never looked this great. My husband even says…read moreit's the best he's seen. The red is vibrant and highlights are perfect. My cut and style are exactly what I asked for. I can't recommend her enough!

I love my hair. Anna did everything I asked for, was super knowledgeable on cut style and color…read more. price is up there but well if you want good you pay for good.

I've been going here for more then a decade and I've never had a complaint about her service. I…read morealways feel refreshed and renewed. Her place is very pretty and organized. She likes to play music. She's very friendly so give her some business!

Unfortunately, we had a disappointing experience. I tried to explain the haircut my son wanted, but…read morethe stylist cut me off and insisted she understood. In the end, the haircut was not what we asked for. My son is miserable and upset. Unfortunately, both the service and the quality fell short of our expectations.

I text this stylist a photo of the hairstyle and length that I wanted, she tells me $110…read more 40 minutes later she changed the price to $200 claiming that men hairstyle is $110 and that she didn't know I was a woman. Even though the hairstyle I sent her was the hairstyle of a woman and it includes extensions. I would love to know what percentage of men come into these hair salons wanting to get extensions in their hairstyles. I would have been so ANGRY if I had came here and she told me the price was double. Just dishonest! I HATE hair stylist like her.

Just got my hair braided for the first time in years and was a bit nervous about it. I came to…read moreHiwot on a recommendation from a friend. I have to say Hiwot did an Amazing job and was super friendly! My braids look exactly the way I wanted them to! Super pleased with the outcome! After the Braiding Ricky did my line up and he also did an amazing job. Super thankful for the both of them. I would recommend them both to anyone who is looking for an experienced Braider who's gonna get you looking right and an Amazing Barber to get you cleaned up afterwards! Thanks again Hiwot and Ricky I will definitely be back.