So I tried The Only Facial in Memphis and I have to say -- it's such a vibe…read more The space is clean, soft, and all shades of pink in the cutest way. From the front desk to the treatment rooms, everything feels intentional and calming. It's one of those places where you immediately feel like, okay... I'm about to relax. I was serviced by Paige Pendergrast, and she was great. Very knowledgeable, very gentle, and she walked me through what she was doing without making it feel overly technical. I felt completely comfortable the whole time. What I really appreciate is how straightforward their model is. Every treatment includes brow shaping, dermaplaning, microdermabrasion, a chemical or enzyme peel, therapeutic massage, high frequency, extractions, LED light therapy, microcurrent, a treatment mask, hydration, and SPF. It's not a menu where you feel like you have to keep adding upgrades -- it's all included. And it's $140 with gratuity included, which honestly makes it feel even more worth it. My skin felt smooth, clean, and glowing. They also send you home with a little goodie bag with samples and product info, which I thought was such a thoughtful touch. The atmosphere is welcoming, the people are kind, and the service feels consistent and professional without being stuffy. If you want a place that focuses on doing facials really well and keeping it simple, this is it. I'll definitely be back!

My first time trying The Only Facial and I'm hooked! Natalie was amazing. She walked me through…read moreevery step of the process and made sure to give me skincare education throughout. I love that you get not only a facial but dermaplaning, brow shape, light peel and microcurrents as well! These facials are affordable and was shocked the price even included the gratuity. I will definitely be back to see Natalie!

This place is Huge! I'm not sure how long it's been open but it is indeed a beauty supply…read morewonderland. They even have clothes. I was greeted when I walked in and they answered my questions. The selection is unbelievable and the prices are pretty standard to other places that I have seen. I would recommend this place if you can't find it here then you'll surely find something else.

I'll start by saying that I am not a person who gets my nails done, but I had this urge to do…read moresomething different. I don't know the nail lingo so when I called, I needed it for a Wednesday and I wanted them"done". Had I known any better, I would've said full set. On Wednesday a basic manicure is what you get. After about the third coat of clear polish, I asked if I was getting actual nails and that's when I was told I was only getting what I got. I wish this was clear from the beginning because I definitely came in and announced myself as new and I know they knew I wasn't a regular. Once it was clear that I wasn't getting a full set, I just went on with the appt bc at this point all is left is polish. The lady couldn't do a full set bc she had other clients. This took almost an hour & there wasn't any other ppl there waiting for nails while I was there or when I left. She did try to reschedule me for a full set the next day or after. But it was a reason why i needed to be there on that particular Wednesday. Minus my nails, the service was ok, I didn't find the atmosphere to be relaxing. It doesn't give me spa vibes or relaxation. The place could use a facelift. Next time I will be very clear on what I want, my nails are ok I think they'd look cleaner if it was a full set. These were 15 dollars, so you get what you pay for. I may go back, but for now. That'll do it! Lastly. All pics are from same day of service.

This is my current nail salon. I absolutely love the staff. This is a natural nail salon so that…read moredefinitely works best for me. They ensure that you get the best service. Very detail oriented during service. Very lively conversations. Ample nail color selection. Booking very simple via schedulicity app. Pre booking is recommended as their schedules fill fast.

Aneta is amazing! Can't recommend her enough is you are in Memphis! Booking is super easy and her…read moreattention and service is super detailed. She creates an amazing atmosphere of comfort and her precision and quality is top notch! I decide to get a haircut on a whim on vacation and she did not disappoint! I wish I could've brought her home with me for all my haircuts! If you're looking for a cut or color, go see her!

Traveling through Memphis, the Brow Girl got my brows under control! Thank you, thank you!read more

My first negative review ever. I called to make an appointment for brow tint only as I have been…read moregrowing brows with serum for a year and needed the grays tinted. My brows and lashes are dark brown with a bit of gray. She said tint and shape, I said tint only. She said fee was $20. Got to appointment and again she said tint and shape and I again said tint only. She talks me into tinting eyelashes also. As she's tinting she doing some rubbing which ends up being shaving. She then does a bit of plucking which ends up being plucking the gray hairs I came to have tinted. She hands me a mirror and my brows are GONE! A fine line of brows left which are not even on both sides. So shocked I can't comment. She then charges me $100 which I pay like an idiot! Additionally I can't see any tint on my lashes.

I am sorry to say that today I am not highly rating this business…read more I have been receiving services here for almost a year, and today was the worst. I had a 3:45pm appointment and was not assisted until almost an hour later. There was no compensation offered and not even an acknowledgment until at least 30 minutes after I arrived. If appointments are not going to be adhered to, then why have them? It should not matter if you're busy, that should not overstep an appointment. This was the second time I experienced this, as my last appointment was the same and when I checked out, the gentleman did not want to give me the $5 gift card I earned, on an email promo. Once I was finished, I went to pay. I had a $5 gift card from my last appointment, which I received from a discount text, that I had to prove I received, for $50 plus, services. I also received another text for a $5 discount if I received services of $50 plus. The guy that checked me out (same gentleman as before; I am assuming one of the managers) stated I could not use 2 discounts, I explained I only wanted the $5 card for my next visit, especially due to the almost hour wait and I still spent $100. He said he would not. At that very moment, I decided I would no longer patronize Milano Nail Salon in Germantown. When you consistently spend over $100 on nail services, IX monthly, there should be some consideration when appointments are not kept by the staff. I can say that Trang has ALWAYS been very welcoming and does a superb job and Emilee & Henry are great at their jobs. Respectfully Submitted, Sabrina Walker

I got the deluxe pedicure here and it was amazing! I booked with Liz and will definitely book with…read moreher again. Everyone was very friendly, the place was really clean and they have a ton of colors to choose from.

I used to go to another salon but since finding this one they are my go to. I have never had to…read morewait, all the staff are extremely kind, friendly, and professional. Best salon i have been to in years.

There are no complaints about the kindness of the technicians who took care of my friend and I, nor…read moreis there a complaint about the availability to walk-in and get the service you want right away. Those are the two positives. I see others have given them 5 stars and hate to be the one to give lower. But I'd have to lie about our one time experience. I will never return because of these reasons: 1. Whatever kind of normal nail polish they use, it is either a poor quality brand that does not last 3 days on your nails....or they dilute the brand they use and it is very thin with no protective coat applied on top. 2. I left the salon not realizing that one of my legs was not rinsed off from the pedicure. The salt scrub had dried and I didn't feel it until I got in my car and sticky granules went everywhere. 3. My friend got a special "cat eye" metallic manicure with tips and told the technician not to cut her cuticles. I echoed to not cut them to him because he didn't seem to listen. He hurried through the manicure so fast and began to cut the cuticles regardless and made my friends finger bleed immediately and she stopped him. 4. The cost was outrageous for the poor quality of polish, lack of protective coating on the polish, a very low quality pedicure/massage, the drive-through service and ignoring instructions for my friend. Outrageously expensive as they nickel and dime you for every little detail.

I live in the neighborhood and although its a lot of beauty supply stores in the area, this one…read morealways have what I'm looking for. Even if I don't know a name or brand, they still have the product i'm searching for. They have a full service salon, inside as well. So ,some days its extremely busy. This is pretty nice store, its a big establishment. If you dont have an idea of what you want, your gonna have to come home.