I went into this Ulta location to refresh my makeup. Upon entering the store I was greeted and asked if I needed help finding anything. I replied no thank you and continued to shop. I kid you not, they asked me about 15 times after that if I needed help. The answer was still no. Then associates walked and watched me so much that it made them uncomfortable. So, imagine how I felt. After we locked eyes for the umpteenth time, one worker even stated, "OMG, I promise I'm not stalking you, let me stop walking before you think I'm watching you". Now, I needed these products so I went ahead and checked out. My total was a little over $100 (drugstore products). I'm black and yes, that matters. Before walking out I waited to see if the workers were extremely helpful to a group of three white women who were also in the store. To no surprise, they weren't. They were able to shop without a worker in site. Needless to say, I did a return and won't be back. If you like being racially profiled, you'll love this location. If not, spend your money elsewhere. read more

Go someplace else. I waited for 15 minutes for someone to assist me. I'll buy my cologne someplace else.

They hardly have anything in stock and it's always quite messy in there. The employees are never helpful and in fact they don't even interact with customers. They only care about asking you to open up their credit cards which is so damn annoying. I literally saw a handwritten paper at their registers reminding them to ask about the credit cards and then if customer says no to write down exactly why they said no and to ask again and quote the benefits. Along with their employees names so they have a running tally on who has the most & least "no's". I get that's how they make money but my goodness u just leave that paper out for customers to see? not a good look. I wish I could once walk in and be greeted and helped so I wouldn't have to wander around trying to figure out where things are. I've been here on several occasions where they were out of stock of the items I was wanting. Most ulta stores carry MAC products but of course this one doesn't. Such a waste of time read more

Ulta Beauty - Morphe - Cosmetics & Beauty Supply Near Me - Southaven, Mississippi

The ones in Memphis are closer to me (Poplar), but I will travel for this location. I went with my Mom on Saturday evening (it was her first time there) and the staff was welcoming as usual, especially this lady who had a braided ponytail. My Mom said she even waved as we were leaving. This store usually has everything in stock that I am looking for. Thank you!! read more

Really good! But very expensive lol. They have very good products and they're makeup is so good. Just good.

If 0 stars was an option then the salon would be given that. I got my hair done, gave the stylist a picture and what she gave me in return was over bleached, dried out hair and not even close to what I asked for. I would not go back and be able to trust another stylist there from the experience of 1. Below is what I gave them that I wanted, and what I got. read more

Ulta Beauty - What I was given - Cosmetics & Beauty Supply Near Me - Southaven, Mississippi

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Horrible service. Four employees standing at the front desk watching one check out customers. Opened a register to check out an employee then closed it. No regard for the line of customers waiting. Also- have a buy one get one free but do not have the stock out and wouldn't check today's shipment read more

I had a really great experience here! I came for a liquid lipstick, and Jordan was very helpful and honest when assisting me. I ended up getting a brow pencil after Jordan showed me how to use it. The customer service during checkout was equally great. I will definitely be back soon. read more

Went in looking for 2 things. Walked in (9/14/2018) and several employees, including the manager just standing around. There were maybe 1 or 2 customers there. Went to look for a certain type of shampoo. Asked the manager directly and audibly if they had any shampoo like what I wanted. She looked at me. Walked off. She came back and without saying a word, I asked her again. Unbeknownst to me, she had left to ask the cosmetologist, then used her hesdset to ask someone else. All the while, a smile and a "let me check on that hang on" would have sufficed. It appeared she was ignoring. No smile. No greeting and very rude overall. I will be ordering online from maybe Ulta, maybe somewhere else. I won't go back there. I read more

Horrible experienced, at Ulta in the Southaven location. I returned my products for a refund. The girl who did my refund didn't know how what she was doing at all. I haven't received my money yet on my bank card. the manager had a terrible attitude, inexperienced employees, not knowledgeable about the products or makeup. I will not shop here anymore. read more

My experience at this location leaves much to be desired. I don't know if they are understaffed or what but the times I have entered I have rarely been asked for help. Today was even worse. I entered the store and walked around and looked and tried on a couple of foundations/tinted moisturizers but was never spoken to or asked if I needed any assistance. I saw that the lady who worked in the beauty department was busy with a large group of ladies so I was patient and waited until she was done with them. However, when she was done with them she STILL did not attempt to assist me. At that point I put the items down I had selected and left. I will just get them online. They did not carry NARS at this location anyway, and I wanted to try the NARS matte tinted moisturizer. And when I was leaving the lady at the cash register was drinking a bottle of water looking right at me and still did not utter one word. The two stars are for the selection they do have in the store. read more

Love the Salon. Great atmosphere! Pamela is a great hair stylist. Her hair coloring is always on point. Also she does my hair extension! Ive never been disappointed!!!! I would recommend her to anyone! read more