I have type 4 hair (I think 4a?) and have been natural for 9yrs. In this time, I've only…read morestraightened my hair once a year at most for a length check and/or to clip my ends. My hair is also very thick and long (about halfway down my back), so as you can imagine, I am very careful about who I go to for blowouts. I recently moved near Main St right before quarantine and after clipping my ends on my own, decided I needed to find a salon to go to when they opened back up LOL I found the studio via Google and Yelp and decided to take a leap of faith. My experience at the salon was amazing! Chantell was very professional and made me feel safe with her COVID precautions. She started on my hair right away and was kind and very gentle with my THICK hair. I've NEVER had such a pain-free experience in a salon EVER. She washed my hair with steam and carefully detangled my hair while conditioning and throughout the straightening process. I was very comfortable the entire experience and trusted her recommendations. The time flew by and even though she was able to fit in another customer while working with me, I never felt like I was pushed to the side like other stylists tend to do because of how much hair I have. I purchased a serum from her to help keep my strands in check, which worked perfectly and allowed me to wear my pressed style confidently for over 2wks and when I finally did wash it, my curls were the softest they have been after a blowout. I was truly impressed. Most stylists have suggested that I get my hair straightened and ends clipped more, but I have not trusted them enough to actually do so. However, after this wonderful experience, I will be seeing Chantell throughout the year for silk presses and steam treatments in between.

I have been with Chantell since 2007. She has always done a wonderful job on my hair. I always…read morereceive compliments on how healthy and bouncy my hair looks. She always recommends what is needed for your hair and always keeps it looking healthy. She has a very calm and peaceful spirit that makes you feel very comfortable in her chair. The added bonus: Chantell is very fast and professional and You have the luxury of booking online. Even on a Saturday you are in and out within an hour and a half. Chantell and Melissa make a wonderful team and you will not be disappointed.

Sheria consistently styles my hair beautifully !! I get so many compliments ! My service is…read morealways attentive , on time and pleasant .

Sadly, my experience with this salon was the worst I have ever had with a professional salon for…read moremany reasons. I went to Sheria for hair regrowth after wearing wigs and losing my hair. Sheria was very knowledgeable and I was pleasantly surprised to see my hair begin to regrow so quickly. I was not expecting to see results for about six months and I saw progress much sooner than I expected (please remember hair restoration still takes time and it is important to not expect miracles). Sheria never sent me pictures full pictures that she took during my initial consultation. She only sent me pics of a problem area/scalp condition so I could show my dermatologist, but never pics of my full scalp. I asked for these pics so I could document my journey. Whenever I asked for pics, Sheria would say I was expecting miracles. Not true, I was only trying to document my journey and I actually saw progress sooner than I expected. On my last visit, Sheria finally pulled up my pics on her iPad and let me take pictures of those with my phone. I thanked her for helping me document my progress. The most disturbing part of my experience was not about pictures. It was that I received sores from her treatments. The first time I had a scalp sore, I did not think much of it. This last treatment, I did not know I had another sore until I got home and put up my hair for bed. I am not sure if Sheria noticed the sore, but I will say that all of a sudden before I left she recommended that I put on hydrocortisone ointment on my scalp because my scalp needed healing. This had never been mentioned in the months prior and she even gave me the ointment free of charge. Sheria put the ointment on my scalp before I left. Now I know why. (See pic). I was traveling after my appointment so I did not have the opportunity to tell her about the sore. However, the day after my appointment Sheria abruptly sent me a text long after business hours saying she decided I would be better off at another salon, with no explanation. This was a surprise since I had told her before I left that I was pleased with the regrowth progress I had seen so soon. Also, I was charged different prices for the same hair service. I never questioned her about pricing. I just paid and tipped. I would like to mention that her salon was very clean, which is important to me. However, the one star rating is for her lack of professionalism, poor communication skills, treatments that she mixes herself that are so intense they cause sores, and dropping a client who expressed thanks to her for her services (this was before I found the last sore).

This was a great experience! I have very curly hair and have had some bad cuts in the past so I was…read morenervous about this pretty major cut but Reesa helped me through the process and to land with cut that is perfect for me. I can't recommend enough to curly hair girls!

Went in for a haircut and style in December that was perfect for my wavy hair, and got another one…read moreyesterday. Amazing experience both times!

Having Tameka as my hair stylist has been nothing but a wonderful experience. I just started my loc…read morejourney and she's been so patient and understanding with me. Answering all my questions and concerns. Her hair products smells amazing and it lasted in my hair for a long time. Coming to Mirror Image you will get nothing but the best. Tameka cares about the health of your hair how the hairstyle makes you feel.

This was the absolute best way to make an appointment! Thank you Tameka (Mirror Image Hair Studio)…read morefor responding so quickly on your day off! You have done a great job on my daughter's hair in the past so I look forward to what you will do for her to go to camp.

After much deliberation I finally took the leap and had my locs installed. And I wouldn't have…read moretrusted the start of this journey with anyone other than Tara of Tara House of Stylez. Prior to my loc installation Tara reviewed my scalp and hair to determine the best loc option for me, which I found to be very informative. As a Hair Loss Practitioner Tara is able to identify, prevent, and treat various hair loss issues, which is beneficial when installing any form of hair style. We settled on smaller locs due to some scalp alopecia she noticed in the crown of my head. And this was the size I was considering prior to my visit. Four hours later, and my loc journey was underway. I was thrilled with the work Tara had done and excited to have such a positive experience as I started on this expedition. With an informative hair stylist who can provide educational advice, as well as, make you beautiful and feel good about your hair, it makes for a great experience.

Not sure if I will return for a hair retouch. This is not only choice of Salon I like to weigh my…read moreoptions for a satisfaction, pricing somewhere else.

Had a great experience in here. Saw some mixed reviews online about their customer service but when…read moreI arrived we were treated great. We were involved in conversation, it was quiet no loud music and relaxing. My daughter saw Kenya and she did an amazing job. I should have taken a before picture. My daughter has natural hair and normally wears it in two strand twists or braids( no weave, just her own hair) it took a while but the stylist was able to wash, condition, blow dry and flat iron her hair and it looked amazing. We will definitely come back in the future.

I'll start by saying I won't trust anyone else with my hair but Serena. She is gifted beyond…read moremeasure, deeply talented and passionate about hair and using the highest quality green and organic products. I'm a tough customer to please and I first saw Serena at a different salon about 8 months ago for a gentle hombré look. I had tiny blue highlights put in my hair within the last 2 years but hadn't had anything drastic in easily 5 years so I was initially nervous about coloring a big chunk of my hair but she made me feel at ease with her kind, calm and warm demeanor. She did an amazing job and I was hooked. In fact I loved the color so much, I went back later that week and committed to a full hombré. It was gorgeous. She was so patient too, I remember I showed up super late and she squeezed me in anyway. Since then, Serena has started her own beautiful brand with her own space and I couldn't be more happy or excited to be her loyal client. Her new location is warm and tranquil. She has excellent taste in music and keeps her groovy tunes flowing. Her banter is insightful, kind and wise. The salon smells lovely, not even a hint of chemical smell. In the shampoo room, there are incense sticks burning and relaxing spa music playing. Not to mention her assistant Bree gives a great shampoo. Bree is also a licensed massage therapist, she's warm and professional. I was one of Serena's first clients in her location. Once I was ready to change up my hombré look, I went for an all over lighter color and some lighter highlights mixed in. I showed her pictures and she asked me lots of questions. She pulled out her hair color samples and carefully matched my description. Despite the fact that Serena put bleach in my hair, my scalp never burned and I never smelled anything gross. She mixed Oleoplex in so my hair wouldn't get very damaged and the color turned out beautiful. Every product she uses is of the highest quality and smells incredible. Even though they are pricey, they are well worth the splurge. I recently returned a few weeks ago to get some more highlights and didn't realize I had originally only scheduled a hair cut. Serena being the ever accommodating gem that she is, gave me a great dry cut and did the highlights anyway, she didn't seem fazed at all when I said I wanted highlights. She explained that i would have to leave with wet hair so that she would have time for everything and I was more than ok with that. In the end, I actually was able to get under the dryer for a bit anyway and the highlights looked great once I got home and dried my hair completely! I appreciate so much that she always does whatever she can to make sure her customer is happy, like sincerely, she goes above and beyond. I restocked on some curl cream and bought some new conditioner on that visit as well. The next day I noticed my roots were showing a bit, so I called her to see if she could touch them up. She was more than happy to fit me in the next day and on the day of the appointment explained that she had simply layered color over my existing highlights so the root growth was more obvious since the color was lighter. I appreciated the explanation and again she just goes about explaining things so clearly and kindly. She even threw in a few more complimentary highlights to make sure everything was blended. When I say Serena is talented I mean it. She is deeply committed to providing the best and highest quality service and ensuring customers are 100% happy. To top it all off, my hair has literally never been or looked healthier. My friends have commented on how luxurious and healthy my hair looks and when I look in the mirror I see so much less damage, split ends and frizz. How?! How does she make hair that has been bleached and dyed look healthier?! (Obviously, she's a genius). For context, I have big, semi course, thick as a horse's mane wavy hair. I'm of Mexican descent and my hair is NOT EASY. It's not ugly hair by any means...but it's tricky and I've had some awful stuff done to it by previous stylists who didn't understand how to work with my texture. I'm impressed at how knowledgeable she was about working with textured hair like mine. She understand the needs of my hair type down to how to color, cut, style and maintain it. The products Serena recommends are wonderful. I'm especially crazy about the curling cream. I've repurchased it twice now and won't use anything else in my hair. It tames my frizz, smells amazing and gives me natural looking shiny waves. She strictly adheres to organic, environmentally friendly products. I play in a band and it's important to me to keep up appearances. My hair is an extension of my personality, my essence...my whole being! I take hair care seriously since my hair has truly become part of my identity. You will find your lifetime stylist in Serena. If she ever moves I will follow her. She is celebrity stylist caliber, hand over my heart.

I followed Serena from DMS Salon because it took my so many years to find her in Maryland! She is…read morethe most chill, professional stylist I've met. She's got great style and an eye for her art. She also did my hair for my wedding and I got more compliments on it that I lost count. I took a plunge to get bangs - haven't had them since I was 9! - because I wanted a change, but also that I trusted Serena to do it well. And she did! They look great and she offers free touchups which is more than appreciated. So excited for her to have her own place! Its easy to get to - right off the main street in Catonsville - and the atmosphere in the salon is great. Calming with candles and music that puts you in a great mood. Its super clean and uberposh.

I've been going to Jackie for a few years now! She always does a great job with my hair, and can…read morepretty much replicate any style you show her. Healthy hair is also very important to her which is something that I appreciate!

Loved my hair got last min curls and a cut and she was amazing …read more Thank you for taking me