I booked online and took an hour break from work. I came there and they didn't see my application…read moresaying that it's an online issue. Shitty customer service. They lost my business.

I found Hello Sugar way back when they were at the Phoenix Suites location off Fairview. Back then…read moreit was awkward hanging out in the hallway trying to figure out which door you should wait at or if you should knock when you showed up to your appointment. Now, they have a sleek, well oiled location off of Eagle road with an advanced check-in system. The place is on the modern side but inviting at the same time. Keep in mind that this is a reception-less location so if you didn't book through the app, text or online, you'll have to wait for an esthetician to walk out a client to make an appointment. My first and every other visit after (for over 2 years now) has been with Meg. I was hesitant to put a review out only because they're so incredible that I wanted to keep them as my little secret. But I seriously can't contain my overwhelming gratitude and appreciation for the level of detail, attention to customer care and overall magnificent level of service I receive at every, and I mean every, visit. Meg is strategic when ensuring the ultimate in care. They check in routinely regarding my pain levels, shape/quantity of hair removal for the sensitive areas, always provides excellent advice regarding skin care/maintenance and I never, ever feel judged. This speaks volumes for someone like me who is incredibly self conscious. If I could give 10 stars I would. Highly recommend the membership as it has saved me a lot on routine care and the free bonuses are nice. Also best to book at the end of your visit to keep consistent. Love Meg and Hello Sugar!

Julia is amazing! I have been going to her for years for Brazilians. She's quick and the sugaring…read moreis pretty much painless. (SO MUCH BETTER THAN WAXING!!). **I have very sensitive skin and waxing always left irritated little bumps. Sugaring never does. She also gives a killer facial! SO relaxing (pretty sure I fell asleep at least twice!) looking forward to scheduling another. Her shop has great aesthetics and she's just so talented. Definitely reach out and schedule with her!

I love the automated scheduling & payment system for this business! It was very easy to schedule,…read moresee availability, set up a payment, hold an appointment, etc. Looking forward to my 1st visit!

Recovering from 5 facial puncture wounds from a 2017 Rottweiler bite was a traumatic experience…read more Missy taught me how to care for my skin, and rebuild and replace damaged cells with numerous modalities, all of which she is an EXPERT. From nutrition to hydration to therapies and treatments, Missy is a wealth of knowledge and truly cares about my (your) success. I entirely trust her. I learned to invest in my face, from the inside out, and the outside in. Boise is fortunate to have this level of professional. I've traveled to see her. She's worth it!

First off let me say right off the bat that the ladies are very pleasant and personable. With that…read moresaid, I didn't have a great experience. I had the lash lift and tint. I was told to not wash and definitely not rub them and no mascara or for at least 24 hours. I follow instructions! But 1/2 my lashes are gone. I was told that this sometimes happens and my lashes would grow back a couple of weeks. After seeking advice from an anesthetician with over 20 years experience and nothing to lose or gain told me that this just doesn't happen and that it's human error. Ether part one was left on to long ( eye safe perming solution) or the Second part, a neutralizing agent/setting solution. Was not done properly. This was done on a Saturday and by Monday morning my long full very blond practically invisible lashes are half gone. I promptly informed her and she said she has a lash solution that would help my lashes grow back. Turns out I had to pay another $42. Not happy at all! Oh and lashes don't grow back in " A couple of weeks". It may take months. I hate giving a bad reviews but I truly hope this doesn't happen to anyone else. Best wishes

This business has moved to meridian. I do not recommend this business as they now charge a forced…read moregratuity of 20%.. I really disagree with this practice. Gratuity should be based on what you decide to give to the business. I have been a customer here for a long time and Will not be returning.

Super nice, great service, and overall a great experience! Very knowledgeable and helpful.read more

Alexandria is absolutely amazing, patient, professional, easy to talk to you, and knowledgeable. I…read morejust got my hyaluron pen filler in my lips and I feel stunning. Beforehand, she completely explained how everything worked. I always wanted filler in my upper lip, but was scared of "duck face". She was so patient with all my questions and confusion. I have another appointment in a month for the rest of the hyaluron pen. I enjoyed her so much I'm coming back for sugaring for my legs and armpits.

Alexandria was super friendly and professional. I got my eyebrows laminated and tinted and I loved…read moreit! Super easy to talk to as well.

Gigi is the best. Good plane to relax and there a great manicure and pedicure. They also have a…read moregreat selection of polish.

Very rude staff, the lady who did my pedicure was very rough and not personable. It had an…read moreuncomfortable vibe, will NOT be going there again.

Alex Brown is astounding. She works with a surgeon's precision - very skilled and focused - when…read moreshe has done my lashes and brows they have been perfection every time. I am certain that you will love her as much as I do!

From the owner: Certified Xtreme Lashes® Stylist, Certified Xtreme Lashes® Volume Lash Stylist, Certified Elleebana…read moreLash Lift Stylist & Master Trainer, Certified Permanent Makeup Artist