Zero stars My appointment today was st 1:30…read moreIt's now 2:05 and I still haven't been called out of the main waiting room

Dr. Rodin is the best. He knew from day one what I had and in less than a month he fixed it and now…read moreI'm much better than before. I also wait less than 10 min to get called back and I'm out in 30 min.

Dr. Kennon performed hip surgery on me several weeks ago. At all times he was caring, considerate…read moreand very aware of my needs. He is a highly skilled surgeon and I couldn't be happier with my results: walking 2 hours after surgery and living my former full life shortly after that. I highly recommend Dr. Kennon to anyone considering hip surgery.

I had my first hip replacement in August 2025 and my second in November 2025…read more I cannot say enough positive things about Dr. Robert Kennon and his team. From my very first consultation through my hip replacement surgery and recovery, Dr. Kennon demonstrated exceptional skill, professionalism, and compassion. He took the time to explain every step of the process, clearly answered all of my questions with patience, and made me feel confident and cared for. Both surgeries went very smoothly, and my recovery has been remarkable--I'm walking more comfortably and regaining mobility. Dr. Kennon's expertise and warm, reassuring manner made a difficult experience much easier. I am deeply grateful for his dedication and for the outstanding care I received from him, his staff, and the care givers at Mid-State Medical Center in Meriden. The hospital staff was amazing! If you are considering hip replacement surgery, I strongly recommend Dr. Kennon.

Dr. Kennon is a competent compassionate surgeon. He gave me a new hip with no difficulty, answered…read moreall questions along the way and took time to explain what to expect. A true gentleman, he made the entire process smooth and successful. Best surgeon ever.

Dr. Robert Kennon is a fabulous orthopedic surgeon! His technical skills and warm personality make…read morea winning combination. Dr. Kennon performed 2 total knee replacements on me within 1 year and my results are great. Dr. Kennon utilizes a carefully planned, effective pain control regimen and is meticulous in his efforts to prevent complications like infections and blood clots post surgery. He came highly recommended to me and I recommend him without reservation as well! Mary K. Totten I

excellent service.my doctor,Julhar is terrific. Would refer…read moreanyone to them. Robert Holley

Doctors are great, assistants are nice and some other personnel are ok. As for NOSS, the company…read morethemselves, they are unorganized, lack communication and back out of agreements easily. They are money driven, not people's care driven. Billing doesn't communicate with the offices, so you will be harassed every time you go and sent to billing to argue the agreement or what your insurance said. They tell you if you don't pay, even at the times I wasn't supposed to pay anything, they will not see me. I had to call my attorney just about everytime I was there. They also collect co-pays for follow-ups of surgeries and procedures when they know they shouldn't and for certain testing. I have to stay on top of my charges and current visits. I tell them the insurance says no co-pay when stitches are to be taken out and go to billing to tell them and then they confirm with the office so I will be seen. They should know this! I am late for all of my visits because of this continual problem. They have a lot of different offices in the same building. I see different doctors for different things. Billing and it's manager always promises to fix the harassment issue, but it has been going on for 8 months! Then I pay my current co-pays and they apply them to monies held on an LOP and then tell me that I owe the current date. As for LOP's, they back out of them when you go for a visit and that's how you find out. They change their policy and they don't notify you in writing prior. Also, some of the testing I had done was because my attorney said it should be done, not because somebody thought it should be done. One of the tests, was supposed to be scheduled and then a month goes by and I still didn't get a call. I tell them I didn't get a call to schedule and they say, we sent an email to them. I ask, don't you follow up? So somehow it fell through the cracks. So the testing got put off for months which ended up making it clear I needed surgery which made the surgery be put off. I've had to play accountant, insurance claims and scheduler since dealing with this company. If it wasn't for the doctors, I would never go here. This is the worst experience I've ever had with any medical company. Thank God I have attorneys that know about medical, or I would never have found out some real medical issues from an accident. If NOSS could be replaced, then it would be a good place to go for medical treatment.

Had 3;20 appointment in his Farmington location. It's after 5:00 and we haven't seen him yet. He…read moremight be very skilled but it's rude keeping patients waiting 2 hours! Dr finally came in and was very soft spoken and polite. Have a fairly good consultation with x-Ray review. He's not affiliated with any of the Hartford area hospitals which is odd - just an outpatient facility by St Francis and then a hospital in Meriden, CT. He apologized for being late and was sweet otherwise 1 star!

Before the hip surgery I was pained to walk/limp a 1/4 mile. Dr. Keggi's care (Birmingham hip…read moreresurfacing) was transformative, allowing me to return to all activities such as running and hiking that has included some challenging mountain climbs. I feel decades younger and am pain free. Aftercare in the subsequent five years has been fabulous. Dr. Keggi effectively diagnosed a hip problem that was nerve related (and nothing to do with my hip implant which continues to function perfectly). Even before Covid changed options for care delivery, Dr. Keggi and his team accommodated virtual visits (saving me a drive of 450 miles round trip), where other providers, who I considered, were rigidly expecting in-office visits. Original 2018 review: Recently had Birmingham hip resurfacing done by Dr. John Keggi at St Francis Hospital. Dr. Keggi, his office staff and all the staff, from Admission through discharge were, without exception, outstanding. In particular, they were organized, professional, polite, precise and clearly explained all the steps in the process.

My daughter who has been a patient here in the past called to schedule a follow up after being seen…read moreat an urgent care and told she had a sprained finger that was infected. After a few days of phone tag with the office, she made contact on a Tuesday morning and explained that over the past few days her finger continued to swell and on that day the finger had opened in 2 places and was leaking puss and blood. She was given an appt for 13 days later so she explained that she couldn't wait that long and repeated what was happening. She was told they would call her back which we interpreted as them trying to give her an earlier appt. After 2 hours wth no call back we went to an ortho that also has urgent care hours. Despite us not going during walk in hours they saw the condition of her finger, established her as a new patient and saw her right away. Her finger was badly infected and they scheduled emergency surgery for the next morning. My daughter finally got a call back 3 days later from NOSS and when she told them what happened, the response was "so you don't need an appointment?". A simple apology for the delay or some concern would have gone a long way.

One of the doctors diagnosed my problem completely wrong, rushed me in an out, must of been backed…read moreup. Very impersonal experience, and didn't take the time to investigate the injury, later I got my copayment for $250, what a rip. I currently diagnosed the issue myself and am starting pt on my own.

Top notch trainers, place is always clean. Great attitudes towards a safe and healthy recovery. I…read morehave nothing but the best opinion of this facility and it's staff!

People are great and knowledgeable. Bill kevin n Bart the best. Ms Feliciano at front desk is on…read morespot. Ur insurance claim is processed quickly. Highly recommend