My husband is having sever knee pain. They are open 7 days…read morea week and accept walk ins. The care quality experience is good and they can xray and treat pain during the appointment which is so helpful. The office experience was not superior due to them not finding our past records and we had to fill out all new patient paperwork and then they merged the records.

I wish I could give this doctor zero stars. Dr. Henshaw was profoundly unhelpful--I honestly…read morequestion whether he even holds a medical degree. His demeanor was completely disinterested, and he made no real effort to understand the musculoskeletal issues I'm experiencing. He dismissed everything I tried to explain, despite the fact that my cardiologist referred me specifically to an orthopedist for non-cardiac chest pain and related symptoms. I came prepared with a chest CT scan, which he couldn't even open from the disc. After fumbling with the computer, he said he'd "review it in his office"--though I sincerely doubt he ever looked at it. He later reappeared, claimed nothing was wrong, and offered zero explanation, zero treatment options, and zero next steps. This was, without a doubt, the worst medical experience I've ever had. If I were this careless and dismissive with my own work clients, I'd be out of a job. Truly disgraceful. DO BETTER. And for those reading this from abroad: yes, this is what American healthcare often looks like--and we pay absurd amounts for it.

As soon as I arrived the staff treated me with compassion and professionalism. Dr. Fisher was very…read morecomforting and explained everything in a manner that I could understand. I would highly recommend Dr. Fisher.

From the owner: Dr. Fish completed a Harvard Medical School fellowship in sports medicine at Massachusetts General…read moreHospital. He served as an assistant team physician for the New England Patriots and the Boston Bruins, and has performed pre-season medical evaluations for the New England Patriots for over 20 years. He is board certified in both orthopedics and orthopedic sports medicine.

I met with Doctor Bomback as a second opinion for back fision. He listened to what I was feeling…read moreasked relevant questions and took his time with us (my wife and I) to explain our options. His office staff was amazing, very up beat from the front office to the XRay tech (Ardinia) to the nurse (Nuse). Very happy with the entire experience.

Absolutely An Amazing Doctor!!!! 5 stars in every category!!!!He did my procedure today look so…read moreeasy and did a great job!!!! Highly recommended Thank You!!!!

Multiple surgeries with extremely good outcomes... Best patient care...Strongly recommend Dr…read more Daniel Fish and his surgical team...

This review is for the office and not a specific doctor. I went in to get injections in my knee and…read moreinsurance did not cover them. I was able to get them for a discounted price through the pharmacy. It was still expensive and I was not sure I'd be able to raise the funds for the shots. I was able to scrap together the 420.00 for the shots. Once the shots were available for shipment, the office called me back to tell me I was responsible for the fee to inject the shots, another 600.00+ Why was I not given this information before they ordered them? I asked and they said people just pay and don't ask questions. OMG. I was told I was the first person to say this. The response was appalling. Lucky, I was able to call and get my money back for the shots. I will be looking for another office.

The Doctors are GREAT but the Administrative staff is the WORST I've ever come in contact with…read more According to the reviews, it's been going on for years. Beware!

I rarely leave negative reviews, but my recent experience with the office staff at the Carmel…read morelocation, specifically the woman who handled checkout at my last visit and appears to be the office manager, was extremely frustrating and upsetting. To be clear, Dr. Howard, the orthopedic surgeon that I've been seeing is phenomenal. I have had two knee surgeries with him, and his care, professionalism, and surgical expertise are outstanding. He is also caring, attentive, and takes the time to explain everything thoroughly. I felt very confident in his care throughout both procedures and my recovery. It is truly a shame that the quality of his work is overshadowed by how the administrative side of this office operates. Specifically, I was scheduled for my second post operative visit on March 19. Less than 24 hours before my appointment, I received a call informing me that the referral I had originally provided on December 18, 2025, which was valid for six visits, was no longer acceptable due to an insurance policy change that had gone into effect on January 1. This was the first time this requirement had ever been communicated to me. What makes this especially concerning is that, since January, I had already attended a pre operative appointment, undergone surgery, and completed my first post operative visit. At no point during any of those interactions did anyone identify or communicate an issue with my referral. This was clearly something the office had multiple opportunities to catch and address proactively, yet it was only brought to my attention at the last possible moment, creating entirely avoidable stress. I immediately contacted my primary care physician, who promptly generated a new referral the following morning. Unfortunately, it was initially faxed to the wrong number, as the correct fax number is not clearly available. By the time I obtained the correct information, it was too late in the day for my doctor's office to resend it before my appointment. Despite this, I made every effort to come prepared. I accessed my insurance portal, located the referral along with the referral reference number, and printed it out to bring with me. At check in, I was informed that the referral ultimately needs to come directly from my doctor's office using a specific form, but that the printed page I brought would be added to my chart for the time being. I was also told that, given this was a post operative visit, I would still be seen. I appreciated that level of understanding and professionalism. Unfortunately, the experience at checkout was the complete opposite. The woman who handled checkout at my last visit was not only dismissive, but openly rude, cold, and condescending. From the start, her tone was sharp and unwelcoming. There was no attempt to listen, no effort to understand the situation, and absolutely no empathy. I calmly explained that the referral had already been generated, that I had proof through my insurance portal, and that my doctor's office would resend it the next day. Instead of responding professionally, she spoke down to me, repeated information in a patronizing way, and treated me as though I had done something wrong. The interaction felt accusatory, as if I were at fault or trying to bypass their process, which was both unfair and inappropriate. What is most frustrating is that this entire situation was the direct result of the office's failure to identify and communicate the updated referral requirement in a timely manner. This was not a patient error. This was an administrative oversight. Yet rather than acknowledging that, the way I was spoken to made it feel as though their mistake was being placed on me. To make matters worse, she went as far as to suggest that my surgery might not be covered because of this issue, which was both alarming, unprofessional and unnecessary. She also refused to schedule my follow up appointment, which is two months out, until the referral is received. The way this was handled made it feel as though I was being penalized for a situation that was not my fault. Instead of offering a solution or even tentative scheduling, it came across as rigid and punitive, adding to an already stressful experience. Overall, while the clinical care and surgical team are excellent, the administrative staff at check in and check out, who interact directly with patients, are not. The Carmel office in particular feels disorganized, poorly communicative, and, based on this experience, unprofessional in how patients are treated. Patients should not be placed in stressful situations due to administrative oversights, nor should they be spoken to in a dismissive or condescending manner, especially when they have made every effort to comply.

Every physician I used in this practice have been great! Drs Gupta, Fish & Clippinger are…read moreprofessional, experienced & personable. I highly recommend each of them.

3 weeks ago I had rotator cuff surgery performed by Dr Fish. I am happy to say recovery is going…read morewell thanks to the talent of Dr Fish. My wife had knee surgery also performed by Dr Fish and she too had the same positive results. Dr Fish is enthusiastic, has a good sense of humor and makes you feel at ease. He explains everything in detail and answers any questions. The staff at Orthopedic Specialists were amazing. Everything from the surgery to post op was done professionally and with no problems.

I'm a 75 yo male and I had a total hip replacement performed by Dr. Gupta six weeks ago, and I…read morecouldn't be happier with the results. From the very first consultation, Dr. Gupta took the time to explain everything clearly and made me feel confident in my decision. The surgery itself went smoothly, and the recovery has been better than I ever expected. Just six weeks later, I'm walking comfortably, back to normal activities, and feeling fantastic. Dr. Gupta's skill, professionalism, and genuine care made all the difference. I'm incredibly grateful and highly recommend Dr. Gupta to anyone considering orthopedic surgery. He truly gave me my mobility--and quality of life--back!

From the owner: Dr. Gupta is currently the Chief of Orthopedics at Danbury Hospital. He completed a two-year…read morefellowship in adult hip and knee reconstruction at the Hospital for Special Surgery and Lenox Hill Hospital in New York.