Very unprofessional never answered their phone. Don't care about their customers would not…read morerecommend for a primary care doctor.

If I could give the Alliance medical group Rheumatology Middlebury office a rating of less that 1…read morethat's what it would be. I went in today 10/23/25 for my first appointment I got to the office at 8:33am after having issues finding the office which I told to the 3 receptionist (Hallie, Brianne and Laura)who immediately started being upset that I was late. My appointment was for 8:40am they then said they don't think I can be seen dispute it still being before my appointment time due to me not coming in with the paperwork filled out. I was told the paperwork would be mailed to me prior to this 1st appointment, which did not happen and I told them this as well and they act like I was lying. Laura the receptionist said she had to ask the doctor if she will still see me but she didn't think they would. She then started to go to the back office I then asked her for the contact information for corporate because this was just crazy and did not sound like a policy. So I asked for a copy of this policy. I waited until 8:55am when the office manager Latoya came out and I spoke with her telling her most of the issues along with the way I saw them treat different patients. Example- Another patient came in and didn't complete her paperwork and she was told she can see the doctor and bring the paperwork back before she leaves. I was then told to return to the waiting room until she sees if the doctor can still see me. My appointment was scheduled with Dr. Hulinska. I sat in the waiting room until 10:24 am and went to the receptionist desk twice requesting them to call the office manager Latoya to see if I can be seen. At that time Laura the receptionist asked me for my Id and insurance card (which no one did from 8:33am when I arrived) I asked if I would be seen I was told probably. I then asked for the office manager Latoya so I can know if I'll be seen before giving them my insurance card and I'd. The office manager Latoya came out at 10:33am told me they can not see me today, and rescheduled my appointment today 11/7/25 at 1:40pm and handed me a copy of the no show policy which she was trying to use to justify why I can't be seen for me appointment today. I told her this isn't correct because I didn't miss my appointment I am here. Latoya the office manger then became upset and told me I am antagonizing and confrontational due to me asking about the policy I was given. Latoya then became more upset when I said what they are doing is wrong to have me sitting all this time to then say they can't see me and give me a no show policy. Latoya then told me that maybe I should go to another office as she don't think they can't care for me there. I then said I never said that as I have not gotten out the waiting room so I asked if she is saying that she plans to cancel my rescheduled appointment on 11/7/25 at 1:40pm she said no. I then requested a copy of my current appointment that I was told by Latonya that they canceled and she went through the roof and said no she can't give that to me as it's their document as I am not a patient. I was then told by Latoya the office manager that she will have me removed from the waiting area and that she was going to cancel my rescheduled appointment, which she then did. Latonya then proceeded to call 911 at 10:33am and told them that I was a threat because I took her picture. Officers came and I told them what happened Latonya spoke to them in the back and I asked for a case number. Someone needs to look into this so call practice they are horrible, rude, unprofessional, nasty, and don't follow any kind of policy that they can't give to you in black and white. I warn everyone stay away from them they will do more harm. Please look at the reviews I wish I did before I went to the office. They have a rating of 2.5.Patients are going to the office for help and care and that isn't what you will get

Poor customer service. Sends bills via text messages. Really? Who would not think that it's a…read morescam? Doesn't return calls.

There haven't been many times throughout my life that a Doctors office have given me or my family…read moresuch wonderful treatment. We had an appointment that I missed bc I woke up late, I called to see if they would still see us unfortunately the Dr. Was tightly booked but I was able to get an appointment with the APRN (his nurse-Debi) just a few hours later she was attentive kind concerned and explained everything, that my son who's 17 is going thru bc of his ear infections. A condition he has had since birth. This is our 1st time with this Dr. And wished we had him years ago. He was given a hearing test, Ears checked through a microscope and that's how this visit was everything for me felt like it was done using a microscope. I'd also like to mention Terry the nurse she was the exact same way with my son. Concerned and patient in talking with us. I know there's not a better Dr. Specialist office out there! If you are lucky to have an appointment with them u will understand why I praise these 2 ladies the way I have.

This is my absolute favorite doctor he listens to you and really takes his time with you he's very…read morethorough ! There's never any wait I get seen right away, I would recommend him to everybody , I even started taking my kids there...

I loved Dr. afshar as my primary care and also when I had some faulty veins that needed addressing…read more He not only has the medical knowledge, but also personable and bedside manner

From the owner: Dr. Afshar brings more than 15 years of experience in the diagnosis and treatment of venous disease…read moreto Vein Institute. He began his professional pursuits at George Washington University in Washington DC, and Sheffield University in the United Kingdom, where he earned his Bachelor of Science. After graduation, Dr. Afshar enrolled at the Ross University of Medicine where he obtained his Doctor of Medicine. Before entering private practice, Dr. Afshar completed a residency at the Columbia University College of Physicians and Surgeons in New York and the Stamford Hospital in Connecticut. He subsequently participated in medical research at the National Institute of Health, National Cancer Institute in Bethesda, Maryland. Throughout his career, Dr. Afshar has worked to augment his skills. He has extensive training in the field of phlebology, participating in research and clinical positions affiliated with some of the world's renowned medical institutions. As a physician, Dr. Afshar offers a compassionate bedside manner and gives each patient one-on-one attention, addressing their unique needs and concerns. This attention to care hasn't gone unnoticed, either. He's obtained recognition as one of Connecticut's top physicians year after year and was recently honored with the Patient's Choice Award and Most Compassionate Physician Award. Dr. Afshar is also a skilled surgeon, having performed more than 13,000 procedures during his career.

I had an eye exam in Nov 2025 and was given a stronger prescription for progressive lenses. I…read moreordered new glasses from Pearl Vision and have not been able to adapt to the new script. I went back to PV twice and they suggested returning to Modern Focus as the lenses matched the script. The Dr at MF said my vision changed and gave me less of a correction. I feel her 11/25 script was inaccurate but she said no and charge me $60 for the new one because I didn't buy glasses there. What a rip off! PV is making my new lenses for free. Now that's good customer service. Oh, and I was the doctor's first appt of the day and she arrived 15 minutes late to work. Like my time isn't worth anything? Needless to say, I canceled my next exam. I went to Dr Gould for years and always received excellent care and customer service. MF could use a little training on both areas.

Dr. Kaplan performed cataract surgery on both eyes, one month apart…read more we discussed his giving me mono vision, which I had had for 25 years due to laser surgery on one eye. My eyesight after the surgery was 20/20: good for reading without glasses and distance within a week. Excellent job! Great office staff for routine eye checkups.

He is so kind. You can tell he is a healer and not just a doctor based on his care, thoroughness…read moreand gentleness. He did not hesitate to refer my case out when it was outside his scope-which I admire greatly. A wonderful doctor.

From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Rheumatology (Arthritis)

Had a wonderful experience with Dr. Ganal and his staff from start to finish. Was diligent in…read moreworking with me pre surgery to see if surgery would be avoidable, though in the end it was decided to be necessary. This being a workers comp claim their was pushback from the insurance company that the office staff dealt with and handled wonderfully. I had a scope of my left shoulder and recovered quicker than expected and my three incision points are hardly noticable, surgery was effective and professional and I now actually have better range of motion with my left shoulder than my right. As long as you follow the Drs orders pre and post surgery you are in great hands, I wouldn't change a thing. Highly recommended as a surgeon and orthopedic specialist.

You can't ask for a better doctor. This guy honestly changed my view on doctors as a whole. I loved…read morehow he approached the problem, came up with a game plan and went from there. Long story short he operated on my knee and I'm back on my feet with the problem fixed. Changed my life. Thank you.

Quick, clean bump removals…read more Come here for general surgery sometimes. I get bumps on my head, and as a bald man they make shaving a less than comfortable experience. The office is always clean and inviting. The front end staff is quick to address and the nurses have been very nice and professional to me. Was always made to feel comfortable and at home. They would numb me up, cut out a bump, then staple me together and send me on my way. Quick and easy. The scars have been very light and hard to spot, which is good for very visible areas. Overall, a great place for addressing head bumps.

Great surgeon and staff. She had great bedside manner and listened to my concerns and came up with…read moregreat solutions

I came in squirming and nervous because my previous removal from another dentist was so painful…read more Dr. Ean James was professional quick & to the point which I respect. He made my experience not only pain-free removing 2 teeth one on each side of my mouth but fast. I swear it must have took him less than 3 minutes at least that's what it felt like maybe even less time. Barely bleed. He works clean and precise. This man is amazing. I can't recommend him enough.

0 OUT OF 5 STARS ---- Worst experience ever!!! Look…read moreelsewhere if u have husky insurance. It's not worth it. Staff is horrible and James is unprofessional and ghetto. They also charged me for teeth to be pulled that he ended up not pulling and that was a nightmare to get the money back. He wanted to credit me and told me he'd knock it off the next visit. WTF. This place should be in a comedy sketch. Seriously it's that insane. 0 out 5 stars

I went to Dr Robert Kennon recently for a total knee replacement. Dr. Kennon and his staff are…read morehighly professional yet compassionate. I cannot tell you how patient everyone was with me from Kelly Hernandez, the lead surgical assistant to Donna, the x-ray technician all the way to Dr. Kennon himself. Mike, his PA was also highly competent. Everyone was proficient in their area and also extremely kind when answering what I'm sure were my silly questions. Dr. Kennon went out of his way to explain what would happen on the day of surgery and even called me the night before surgery. The surgery itself was highly successful. I feel 10 years younger with my new knee. I would recommend Dr. Kennon without caveat. He and his staff are truly a rare find.

I had my first hip replacement in August 2025 and my second in November 2025…read more I cannot say enough positive things about Dr. Robert Kennon and his team. From my very first consultation through my hip replacement surgery and recovery, Dr. Kennon demonstrated exceptional skill, professionalism, and compassion. He took the time to explain every step of the process, clearly answered all of my questions with patience, and made me feel confident and cared for. Both surgeries went very smoothly, and my recovery has been remarkable--I'm walking more comfortably and regaining mobility. Dr. Kennon's expertise and warm, reassuring manner made a difficult experience much easier. I am deeply grateful for his dedication and for the outstanding care I received from him, his staff, and the care givers at Mid-State Medical Center in Meriden. The hospital staff was amazing! If you are considering hip replacement surgery, I strongly recommend Dr. Kennon.