Terrible. Had my vehicle for 2 months. older Truck - my first question was do they have the…read moreequipment to diagnose the issue - well the did after they charged me for the adaptor to do it! took a panel off below the steering wheel and didn't put it back on - denied they had anything to do with it. Charged me $250 in SHOP supplies and told me it was to pay for uniforms!!! DO NOT. I repeat DO NOT use this company - you WILL get ripped off! Horrible communication. 2 month and I had to keep calling, they never called me first - EVER!

I was a walk in for my vehicle safety inspection test, everyone working was very nice and prompt,…read moremy test took only 20 minutes. The employee doing my inspection answered all my questions and helped put my new license plates on. I would highly recommend!

I bought. Ferris Zero turn mower from Taplin 6 years ago. I runs awesome and they had the best…read moreprice by far. My mower broke while I was mowing on a Saturday late afternoon so I called Monday morning when they opened and asked if they could pick it up and fix it I also asked if it was still under warranty they said it was one day over on the warranty. I said wow that sucks and asked them to let me know the price before they fix it. I got a call a few days later and they said the motor was blown and it was 5 or 6 thousand if my memory serves me correctly. I said wow then they told me they were able to replace it under warranty! I was so happy! They brought it back a few days later and it has run like new for the last 3 years. Thank you Taplin!

Bought an Ariens platinum snowblower in October 2022, used only few times over the past winters,…read morethis year 2025 started it for the first snow, made 3-4 passes on the driveway and there was a loud noise and it stopped working, unable to start it back up. Called Taplin, they were able to pick it up the next day. Eric called after checking it out and the said the motor was blown. Of course was 2 months out of warranty, he said would call Ariens and see what he could do. Because of Eric's perseverance they replaced the motor, at no charge to us. Our heartfelt thanks to Eric, and to kudos to Taplin for having such a dedicated person on their staff.

I reached out to United Industrial yesterday to request a small capacity forklift for the next day…read more(today, as I am writing this). I explained our company's very last minute plight of having a tight loading dock area and a vendor delivering a large (10' x 5' x 5') steel frame ( over 1,000 lbs) on a stake side truck with no means to help us unload it. We needed a forklift to simply lift the frame from the truck and place it on our dock, sounds simple, maybe 10 minutes total. Well it almost wasn't. Danielle was more than sympathetic and was extremely helpful in finding a solution. They didn't have any light duty fork lifts available next day, but said they did have one large one available and they would offer it to us at the light duty price!! Not only that, if it were such a short amount of time, they would allow us to use it and reload right then and there- no pickup fee, just delivery!!! That alone sounds great, but what really compelled me to write the review was the operator, Manny. Manny arrived on time and navigated our difficult alleyway without issue (a feat most delivery trucks don't even accomplish). Then, offered to operate the forklift for me!! It gets better. The vendor was woefully unprepared, in regards to ways to hold the frame. Manny figured out the safest way to move it, and took care of everything!!! It also ended up being a complete stroke of luck that we used the larger forklift because the smaller one may not have worked given what Manny had to do. Honestly I cannot thank Danielle or Manny enough- they really saved my day, would recommend them over any other rental company!!!! If I could give 6 stars I would. Just great people! -mike

Please do yourself a favor and DO NOT rent/buy/lease from this company. They knowing supply faulty…read moreequipment to their customers and then charge their customers for every repair required (of which their are certainly NO shortages of!) Safety issues abound with this equipment, and their own mechanics will attest to the fact that their business practices are less-than-moral; we were told on more than one of the many occasions that their mechanics visited our company to repair equipment they had supplied to us that they are known for slapping a coat of paint on their fork-lifts and shipping them out to unsuspecting customers, all the while being acutely aware of the mechanical issues they possess. (These are the people who WORK for United Industrial!!!) Our company is currently trapped into a lease with United Industrial Service for a fork lift that poses major safety hazards in addition to constantly breaking down. To anyone interested in working with this company please save yourself and your employees the aggravation and potential for injury and look elsewhere. I wish we had researched this company in depth prior to signing any type of agreement to procure the piece of junk they supplied to us!

Out 2022 Grand Design 4 Seasons Reflection just froze up in Massachusetts! Ryan & Kevin are…read morechanging out frozen tankless heater with a tank heater, completely insulating the underbelly with Bilge Heater! These guys know their stuff!

Fit me in to his already packed schedule because we we in a jam. He was great, thorough and didn't…read moretake advantage of us being stuck.