DO NOT GO HERE!!! Took my wheel to be straightened and I get it back looking like someone took it…read moreand threw it into something 5 times. My rim was spotless besides one imperfection and the bend on the BACK of the rim! He was to fix the bent wheel not scratch the face of my wheel multiple times because he did not use the proper equipment and will take no responsibility for his actions. I suggest you take your nice wheels somewhere else. First photo is before other ones are after!! Don't waste your money!!

I brought the wheel from the pickup truck twice to weld a small crack, tried to brew it twice and…read moretwice the wheel went down, and put a lot of welding, I couldn't balance the wheel. I thought it was a difficult order, but I took it to another person and he did a great job. Then after a while I brought the wheel to align the motorcycle, I couldn't do it too, I just ruined the appearance. I don't recommend this guy

They fixed one bent rim for me. Absolutely amazing customer service, really fast turn around time…read more I can't recommend them enough, 5+ stars in my opinion!

Went in to see if my flat tie could be repaired or replaced. I got lucky and just needed to be…read morerepaired. The only problem was nobody told me that my spare tire was put in the back of my car instead in its proper place. I went to place my luggage in the back and there was my spare tire. A kind man from AAA put it back in its place for me quickly so I could move on with my trip.

Jeff Beaudette was AWESOME! It was time to update tires for my truck and I wasn't sure if I wanted…read morenew tires and wheels or just tires. Jeff took the time to explain all my options and was very patient with all of my questions and concerns asked over multiple days. Install day came and Jeff and his team at Town Fair knocked it out of the park. My wheels and tires were installed in less time than they committed to and everything looks great. Just see for yourself. If you're in the market for a new set of tires or maybe to upgrade your vehicle look, I highly recommend you stop by and see Jeff and his team!

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

This place is great, I haven't been in a few months but whenever I need an oil change they fit me…read morein ASAP, I've had some issues in the past with my tail lights and the guys working tried to fix it a few times since they felt bad I would have to go to the dealership and spend a ton of money. The prices in my opinion have never been outrageous and very fair.

I went to them after my car was failed for a major issue across the street for an Inspection. Their…read moremechanic said, the guy who inspected my car was wrong. The part they were describing just works that way in Volkswagens. He drove it over there himself to point it out but the guy at the inspection refused to acknowledge it and said if I brought it back again, he would fail it again if he didn't see new parts on there. Dave at Meineke suggested I just lose the inspection fee there and go somewhere else to get it inspected. He made me a deal. If it failed again, he would make the repair that was needed for free. That's how confident he was that the guy was wrong. Sure enough, he was right. It passed at the other inspection station. In a time where you just aren't sure that you're getting a fair and honest deal, this Meineke is a good place to go. They could have easily made several hundred dollars on me by replacing parts that didn't need replacing, but they didn't. I never hesitate to question their judgement.

They used to be a great dealership/car repair but now not so much. The owner is not around like he…read moreused to be and the people running it don't seem to know much about customer service. When a car is purchased and well under a year later it needs a big job done and there is no discount other than the AAA discount. It isn't even the full 10% discount with the amount that was quoted. I am very disappointed with Brills.

always have a honest repair job here. and there always willing to work on your winter beater as…read morewell! i have 3 vehicles that i have repairs done here. 2014 jeep compass. as well as a 2001 and 2005 ford mustang GT.

Brought a car for oil change they left filter loose oil drained out motor blew and they took the…read morekeys to fix it to then tell me they was not going take the car to fix it they hire just drug addicts under the table best bet find a better service then this place the owner already old avoid the headache go somewhere else

If you are looking for a new place to service your vehicle this is the right spot. What a Gem and…read morethe guys in there where all Outstanding, from the moment i talk to the manager his name is Mony he was very knowledgeable he told me right away what was the problem. Went back the next day and Carlos was the person assign to work on my car. From the beginning to end he was straight forward with me and answer all my questions. He was polite,honest and very efficient had my car done in no time,the problem was fixed,i have an older model vehicle so while the vehicle was up in the lift he was kind enough to point out some issues that might occur down the road for me to keep in mind, the manager Mony came over and looked at it and told me that it might last me another year or so the way it is now. Carlos lowered my car so i decided since i was there to get an alignment. Jose aka Flaco was in charge of that process. While doing the alignment he notice that both of my Tie Rods ends were bad he called me over and showed me. So i wasn't able to do the alignment like i wanted, but i will go back and get that fix. With what they charge me for my visit i could easily have done the tie rods today also but they didn't have them in stock and i had an appointment in the afternoon i was running out of time. Thank you Mony, Carlos and Jose aka Flaco you guys are all-stars i would recommend this place and these guys any time. And to me it was very affordable! You have gain a new costumer thank you for your honesty, i have never left a mechanic shop feeling good knowing that my car is fixed right and on my pocket wasn't hurting. Ask for MONY,CARLOS & JOSE you wont regret it!

My recommendation is that you run out and buy an Audi - just so these guys can work on it! Roland…read moreand Shawn are extraordinary. Communicative, great (and clear) explanations, thorough, and honest/fair priced (aka: not interested in ripping you off!). Wowza. If you are in the area (or anywhere close in the region) you have got to make these guys your go-to guys for Audi service.

Roland worked on my Audi sq5 for the first time today. Just tremendous. Thank you for being so…read morecomplete and attentive!

Man did these guys save my bacon! I was traveling for work when I busted a strut on the mass pike…read more I googled the nearest repair shop and was worried about what I would find. Having worked at a repair shop in my youth, I know the stress of unexpected travelers first thing in the morning! These guys were accommodating, attentive, and they had a super cute dog I could play with. What more could you really ask for? I was back on the road in no time, and the price was fair! Truly appreciative of the way they treated me, would recommend to anyone.

Great automotive service. My family has been coming here for well over a decade and they have done…read moregreat by us on all our cars. No glitz, but great service. I live in Northampton and drive to the far side of West Springfield because these folks are trustworthy and do great, affordable work.

Needed an inspection. Called to ensure they had time For it and was told to come on in whenever…read morethat they'd fit me in. Stopped in and they got me right in. I was in and out within less than 12 minutes. VERY friendly staff and reasonable price at that. Highly recommend and will be back again for future service. Thanks guys!

Great shop. Popped in for an inspection and everyone there was friendly and funny. In and out very…read morequickly. Prompt, professional, and kind service.