Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

I really liked the doctors but I had many issues after my cataract surgery. I honestly can't blame…read morethem but we had to make 20 return visits because of eye problems. Even the pre-op drops caused problems. I think I am not a good candidate for eye surgery as LASIK surgery from another Dr has been a disaster. I have daily headaches. So be very careful--

Everyone wants to know why I drive an hour to see Dr. Knowles. Because he is the best. And those of…read moreyou who know me, know I had severe eye issues several years ago...about six surgeries in a six month period. Why would I entrust my eyes to anyone else? And I could tell he cared about my condition and improving my sight. Besides, with the size of my folder, how could a new Doctor devote the time to read all that and understand my needs? Also, the offices are really nice, and staff is the best. And you never have to wait hours, even if they're working you in. This is my eye doctor for life...or until he retires. Then I will be sad.

The customer service is poor at this location. I waited for thirty minutes for an associate to even…read moreacknowledge my presence in the store when looking for glasses. Only received help once I asked for a supervisor because no one had asked me if I wanted or needed help. Spent over 1000 dollars just to be treated poorly when it was time to pick up my glasses I had to call both times to see if they were ready for pickup. The first pair I picked up the guy acted as if I was bothering him when I asked to be fitted to the new glasses. Then when I called for the second pair to see if they were ready the girl who answered said yes we sent you a message on the 30th. I advised her I received no messages or calls telling me my glasses were ready and she said well I can send it now an I replied there is no reason to send it now if you gave me confirmation that they are ready now an she just hung up in my face . I will never use this lens craters location again. I spent too much money to be treated so disrespectfully.

After getting the runaround at another location, Zoe at the Fairfield Commons location couldn't…read morehave been more helpful. She answered all our questions and was so easy to work with.

From the time you are checked in for your appointment, to the time you check out, the doctor and…read moresupporting staff are terrific! I love that the exam utilizes current technology, and I was informed on each test.

Got glasses here, I didn't get the 80 dollar option for anti reflective lenses. I waited 3 weeks…read morefor glasses, and when I look at any lights now there are giant streaks of light. To the point of them being in-wearable. And all they can tell me is "well we can put anti-reflective lenses in for as low as 37$". Ridiculous! So I paid over 120 $ already for glasses, and now I can't wear them unless I pay more money ?? This place is the worst optometrist location I've ever been to. I've never had "anti reflective lenses" and never had this problem with lights. I would not recommend going here.

I bought my glasses here after getting my prescription elsewhere. Sam who helped me was incredible…read more I had stopped at a few other places to look at frames and the prices were very high. By the time I stopped here I was feeling defeated. He helped me find the perfect frames and the price was reasonable. The whole experience was--dare I say it? Fun! Sam is the best!

Online the website says glasses should take 7-10 days to come in, but I waited 2 months for mine. I…read moreordered contacts and glasses but said I would pick up all at once when my glasses were ready and then never heard back from the store. A month into the process I picked up my contacts anyway and asked for an update on my glasses. When a worker checked on my order then she told me they "might" be here sometime next week; I gave it another 2 weeks and then called the store to ask about them again, and apparently they were there in store/ ready and no one notified me. To be honest, I think my order was never fully 'placed' in the first place and the first time I asked about an update is when the store started having them made (due to the timing). Which if that actually is the case, I would've preferred to know what was going on. When I finally did pick up my glasses one of the employees apologized saying he's "not sure how that happened" but suggested it was because I ordered 2 pairs of glasses (which I didn't) and then said it could've been because I ordered contacts in the order as well. What would that have to do with when the glasses come in? It's annoying to be gaslit about the mix-up as if it was a normal thing for them to take 2 months to get them to me. Facts are, this store doesn't communicate well with their customers or follow up on orders. This location seems disorganized/ overall not very knowledgeable.

I've only been a member for couple of months and I've been loving it! Now I want to visit all the…read morelocations nearby. My best friend lives minutes away from this location so it gave my fiancée and I an excuse to visit. I like this location better than the one in Mason. They seem to have more items. The employees are very helpful and friendly. Plus the parking is easier. We decided to eat lunch first before we shopped. 2 slices of pepperoni pizza, hotdog and drink for only $5.84? My gosh, that is dirt cheap and delicious. The aisles are categorized. The shelves are stocked and organized. I love shopping the refrigerated and frozen section. That's where we get in trouble. Also their wine selection is also solid. I love that each section has samples you can try. If I like it, I'll buy the product. We walked around and ended up spending more than we anticipated. I also applied for the Visa Costco credit card which has a lot of perks and cash back. I can now say that I've joined the Costco bandwagon.

My husband is a great hubby but flowers are an area we disagree. He regularly uses costco to buy…read morethe flowers i assume because it's much cheaper. But you get what you pay for. They don't come in a vase they are jammed in a box. They had been smashed and exposed to the cold. It was supposed to be 50 they were 10 short. Some were broken. Some were long stem but others 5 inches shorter. We have family in the florist business and if u want quality order direct from local. OBEARS Is by far my favorite and after 29 yrs together hubby never ordered Obears always goes the cheap route on flowers. Even though I've told him Obears is the best. Should I just be grateful probably but miss getting Obears. Personally would not recommend them to order flowers.

Absolutely love this place! The attention to detail and friendly staff went well over my…read moreexpectations and made my visit a wonderful experience!! -Megan Miller

If i could give them zero stars i would. this place is terrible do not go here. it takes months for…read moreyour frames to get in and when they do its takes them even longer to put them together. i called everyday and got yep i have em in they will be ready tomorrow, then tomorrow comes and you hear the same exact thing. youd think when you pay for glasses that youd actually get them. still haven't! but guess what.. i call and they will be ready monday. yea ok. they are extremely rude too. ive been patient but have been waiting 3 months hearing that it will be ready tomorrow.

Very friendly and helpful staff. As a new patient I was in and out quickly and felt very welcomed…read moreand comfortable.

I have been going here since 2005, so I LOVE Dr Snyder and their staff. However, today was the…read moreFIRST time ever that I was VERY DISAPPOINTED in their selection of women's frames. Most of what they had were plain-Jane, dull gold or silver. VERY FEW (three pair) had any kind of embellishments or bling. They hade a wide selection of those cat-eye styles, which I really dislike & wont wear. I almost didn't buy my frames there and won't the next time. I will take my Rx and go elsewhere. They found a pair in their back room that I lOVED and I got the order made for my new glasses. I hope they see this and get a wider selection ib b/c I dont want to change.

I dropped in on a weekend to have my glasses adjusted. After a short wait my glasses were…read moresatisfactorily adjusted. Staff was friendly and helpful.

***DO NOT GO TO STANTON OPTICAL*** Went to Stanton Optical…read morein Beavercreek Ohio for a eye exam. My eyes had suddenly been getting worse so I made an appointment at Stanton's. I had never been there and was a little shocked that the receptionist gave me part of my eye exam. Then sat me in a room with a tv monitor and said the doctor will be with you soon! Yep! Sure enough the doctor comes on the tv screen, has me read some letters and that was it. I go out into the store pick out my glasses, get transition lens, anti glare, anti scratch. She said it will be less than 2 weeks and that will be 322.00 after insurance. Roughly 4 weeks later I picked up my glasses. One week later the lens fell out and I took them back to be fixed. I told the girl I was having a hard time seeing and she said that I just needed to get adjusted to them. My eyes are getting worse with bad headaches so I end up getting another eye appointment at another doctor ( a real live doctor). It took her less than 20 minutes to tell me I have large cataracts in both eyes. I had them test my glasses from Stanton and she said there was barely a prescription in them, that they weren't much more than readers! Now I'm looking at having to have surgery that I could have possibly had 3 months ago! I'm waiting to hear back from Corporate to see about a reimbursement. Fingers crossed!

Dr. Sung Or has been treating me for glaucoma, and macular degeneration for over a year. The…read moreoffice is small, but the service is very friendly and personal. I have had 4 visits and he recently explained in detail all aspects of cataract surgery, highlighting the benefits and the options available. His receptionist is also very friendly, helpful and concerned with the patients.

Had an appointment at 2:00 and the doors were locked. The receptionist pulled up and let me in 10…read moreminutes late. I think the receptionist is also the eye doctor. Had to wear rubber gloves and a mask. Office was dirty and had no air conditioning. This place is very unprofessional and something is not right seemed really shady.