The Sugarcreek Eye Health Center is very impressive with modern, first-rate equipment. But more…read moreimportantly, Dr. Reed is the finest eye doctor in the area. He is very knowledgeable and can guide you any eye condition you may have. I have very much appreciated his advise and counsel, and my stylish glasses (great selection!).

Service was pretty standard. However, I've gotten calls on a weekly basis from them and they just…read morewon't stop. It's bordering on harassment. I've asked repeatedly that they stop, but they call from other numbers even when I block them.

Friendly staff...all are very helpful whether your there for an eye exam or purchasing new glassesread more

I have had nothing short of AWESOME interactions with these people! I've been in to the office…read moreseveral times and have called several times and the staff is consistently the BEST. I have found them all to be very helpful and accommodating, and they go above and beyond. The doc is also very personable and makes his patients feel welcome and valued. The glasses selection is very good as well. I also really appreciate their hours because I have found that a lot of other eye glass places close at 5 and have no Saturday hours-- Just 4 Eyes is open several days of the week past 5pm and has Saturday hours. I am so glad I found this place!

Too bad zero stars is not available! This guy (Bierly, Optometrist) is beyond obnoxious and…read moreegotistical. I had let the office know ahead of time that it had been 3 years since my last exam and I simply needed a prescription for glasses as I was going to see my Ophthalmologist for a more comprehensive exam, since I have a progressing cataract. He paid zero attention to me and was raving about women who whine about having to work after childbirth or some crazy thing, then proceeded into some negative jargon about Alcon and other unrelated rantings like people falling in his floor crying to have their cataracts removed, that had absolutely nothing to do with my exam. I told him my distance vision had changed and rightly so with the developing cataract and having been 4 years since my last exam. He proceeded to absolutely fly through the different charts and didn't give me even a split second to consider whether the lenses were making the vision better or worse!!! It was a nightmare. It was so stressful! Then when I was taking a few seconds to decide, he said come on let's do scans!!! WTH!! I told him I just wanted a prescription and I was having comprehensive care with my Ophthalmologist! He clearly wanted to charge for a scan and when I refused and reiterated my Ophthalmologist would be following me and doing any appropriate tests, he was indignant and snarky responding " Fine! We'll just get you seeing as good as we can right now!". Seriously?? That's what the purpose of an eye exam is!! The exam was so rushed (visual acuity) there was no way it was optimal for my prescription!! My Ophthalmologist provided me with a full comprehensive exam and has recommended my cataract removal which of course improves vision dramatically. He also did a type of lense cleaning for my other eye that had a very old (cloudy) lense from a cataract surgery 15 years ago. Bierly was completely dismissive, did not give me a minute to inform him of my history (which would have explained a lot and been very helpful) and I could not get a word in edgewise!!! He was condescending and made me feel like I had hopeless vision or some crazy thing!! And BTW, other than astigmatism and cataract, which has worsened, my vision is not that bad at all for my age. This guy should be questioned by the licensing board. Beware.

I'm 6 hours post surgery, still wearing my sunglasses and recovering. I can't review my new vision…read moreyet as it takes time to fully recover, so I'll update this as soon as I can, but I wanted to review the facility, staff, doctor, and procedure while it was still fresh on my mind. First off - if you're trying to get the "$250 per eye" price they advertise you have to have a very minor prescription. Most don't. It's not false advertising and they put those details in the fine print like every other advertiser. The facility is very nice and well kept. The staff are all very friendly. The day of my consultation they were very thorough in explaining the procedure and answering my questions as well as performing the exam to ensure that I was a good candidate for Lasik. The only thing I wish they'd warned me about before the consultation was that I'd be dilated. On the day of the procedure the three or four nurses in the procedure room were awesome. They talked to me though the entire surgery, which took less than 10 minutes from start to finish and the the "work" on my eyes was less than a minute per eye. The doctor was SUPER personable and you could tell he truly cared about his patients. He's performed Lasik over 108,000 eyeballs!!! I can still see, though my eyes are watery and sensitive, and the surgery was basically painless. There were a few moments things were "uncomfortable", but not bad at all!

Before visiting LasikPlus in Kenwood, I read reviews and nearly cancelled my appointment based on a…read morefew negative submissions. However, I decided to go through with the visit since there was no cost for the evaluation. My experience was nothing like how the negative reviews presented LasikPlus. I found the staff to be very friendly and professional and there was absolutely no hint of pressure to write a review, purchase more services or anything else. Dr. Holden was the most personable and informative eye doctor I've ever visited. I was treated as a valued patient throughout the process, even after it was determined I was not a good candidate for lasik. People who try and harm a reputable business by writing bad reviews are just another category of scammers. Although I'm obviously unqualified to review their services, I can certainly tell you LasikPlus offers excellent customer service.

What a waste of time. We booked the appointment online but there isn't a doctor in the building…read more It's a virtual appointment. I'll be going somewhere else that is more reputable and has an actual doctor in the office. Yes, the eye exam and glasses are cheap but I guess you get what you pay for. Stay away.

The worst experience I have ever had in a retail establishment. My dearest friend came in to the…read moreWilmington Pike location and this is what occured. "They refused to fix a defective lens after admitting the lens was improperly installed: guy tried to rotate the lens in frame. After no success, he took them in the back and I never saw them again. I asked about fixing them and he told me to get out. When I asked about crediting the insurance the manager started angrily toward me yelling to get out of the store. I asked for paperwork showing refund/credit and he told me I was getting nothing. I asked if he was keeping my money - he only yelled more. Terrified, I am in my late 60's and had a stroke, I quickly left and called corporate America's Best and insurance company to get refund/credit" We will not be referring anyone else to America's Best.

Nope never again ! First of all the place is hard to find if your appointment at 7:30 am and the…read moreroad is still dark and I'm only relying on my 1 good eye . Soo I call to find where they at and they guide me where they at . The First Lady was nice enough but she's not familiar with the place so she had me assist to another lady . She's kinda inpatient and started to get rude. She told me I have to be there in 5 min otherwise she's gonna cancel my appointment cause the doctor is sick . Soo I think I did and was in a hurry to get to the 3rd floor just to tell me that they have to reschedule my appointment that I've been waiting for the last 2 weeks . That really makes me mad cause I drove 30 min away into the dark looking for this place just so they can cancel my appointment. Very very disappointed and no compassion at all what so ever !!! Never again coming to this place..

on my last visit to Dr Hasan I was given two release forms to sign as I was unsure which treatment…read moreoption I wanted to pursue. I was told scheduling would call and set an alppointment. I waited 4 days and called and left a message on Friday. No response. I called on Monday and was told she would have to check with Dr Hasan'S team and promised to call back that day. No call back. Extremely frustrating