The Sugarcreek Eye Health Center is very impressive with modern, first-rate equipment. But more…read moreimportantly, Dr. Reed is the finest eye doctor in the area. He is very knowledgeable and can guide you any eye condition you may have. I have very much appreciated his advise and counsel, and my stylish glasses (great selection!).

When I discovered that my eye doctor Elizabeth Hardin, no longer worked at the Eyemart in Trotwood,…read moreI was devastated. Since they wouldn't disclose where she went, I did my own investigation. Once I found her I set up an appt. The Clarkson Eye care Bellbrook office is 35 minutes from where I live. However, Dr Hardin is absolutely worth the drive. She's patient, knowledgeable, very compassionate and explains everything in detail. She discovered my eye disease and immediately set me up with an eye surgeon. She saved me from losing my eyesight. I'm certain that the patients she had in Trotwood would love to know where she is. Because she is a God send.

Service was pretty standard. However, I've gotten calls on a weekly basis from them and they just…read morewon't stop. It's bordering on harassment. I've asked repeatedly that they stop, but they call from other numbers even when I block them.

I was referred several years ago to Dr. Bierley. He is very friendly and professional and I have…read morerecommended this office to others. Staff is helpful, appointment is usually in a day or two. I never wait more than a couple of days for new glasses. I highly recommend

I only gave a two-star rating because the eye doctor is the cockiest man in the professional world…read morethat I have ever met. He talked about me to his assistant as if I wasn't even in the same room, asking her why I had this extra test done with an attitude of me wasting his time. All he had to do was look at it. Then during my exam, I kid you not, he literally just flipped a few lenses back and forth and preceded to tell ME which ones I saw more clearly when I was struggling. I had eye surgery a few years ago in my right eye and still see things a little distorted, plus cataract surgery in both at an early age so I am protective of my eyes even more so. Then when I went back almost a week later to pick up my glasses and I put them on I couldn't even see out of them. She appreciated my understanding and took them back to the lab and came back out telling me she found out what happened. Unfortunately, I would have to return later to get them. Ok, no problem things happen. Almost a week later I returned to pick them up. No one sat down with me to see how they fit or if everything was alright. I was handed my glasses and sent on my merry way. Needless to say, I had to return to get them adjusted as they kept sliding down my face. Please understand I was very polite and understanding through this whole ordeal. Even with the cockiness of the eye doctor. But I will NOT be going back and have already told others to never go there. I'm sorry, but they don't have the patient's best interest in mind. I am thankful not everyone had the same experience as I did....so unprofessional. What a shame.

I'm 6 hours post surgery, still wearing my sunglasses and recovering. I can't review my new vision…read moreyet as it takes time to fully recover, so I'll update this as soon as I can, but I wanted to review the facility, staff, doctor, and procedure while it was still fresh on my mind. First off - if you're trying to get the "$250 per eye" price they advertise you have to have a very minor prescription. Most don't. It's not false advertising and they put those details in the fine print like every other advertiser. The facility is very nice and well kept. The staff are all very friendly. The day of my consultation they were very thorough in explaining the procedure and answering my questions as well as performing the exam to ensure that I was a good candidate for Lasik. The only thing I wish they'd warned me about before the consultation was that I'd be dilated. On the day of the procedure the three or four nurses in the procedure room were awesome. They talked to me though the entire surgery, which took less than 10 minutes from start to finish and the the "work" on my eyes was less than a minute per eye. The doctor was SUPER personable and you could tell he truly cared about his patients. He's performed Lasik over 108,000 eyeballs!!! I can still see, though my eyes are watery and sensitive, and the surgery was basically painless. There were a few moments things were "uncomfortable", but not bad at all!

Before visiting LasikPlus in Kenwood, I read reviews and nearly cancelled my appointment based on a…read morefew negative submissions. However, I decided to go through with the visit since there was no cost for the evaluation. My experience was nothing like how the negative reviews presented LasikPlus. I found the staff to be very friendly and professional and there was absolutely no hint of pressure to write a review, purchase more services or anything else. Dr. Holden was the most personable and informative eye doctor I've ever visited. I was treated as a valued patient throughout the process, even after it was determined I was not a good candidate for lasik. People who try and harm a reputable business by writing bad reviews are just another category of scammers. Although I'm obviously unqualified to review their services, I can certainly tell you LasikPlus offers excellent customer service.

What a waste of time. We booked the appointment online but there isn't a doctor in the building…read more It's a virtual appointment. I'll be going somewhere else that is more reputable and has an actual doctor in the office. Yes, the eye exam and glasses are cheap but I guess you get what you pay for. Stay away.

Sunday morning, my contact ripped, and it was my last pair. Everything was closed, and I had to…read morefunction with one contact until things opened up on Monday. I just moved to the Dayton, Ohio area from Orlando, Florida last week and was extremely unfamiliar with the area. However, I have been with America's best contact company for over five years. They are big in Orlando, and I was elated to find one in Dayton. Every experience with this company has been phenomenal until I moved to the Dayton area. Monday morning comes around, and I was able to get an appointment immediately for 1150 AM. I'm elated because functioning with one contact is horrible. Not to mention, my vision is awful. I cannot see without corrective lenses. I went on my lunch break from work and drove from Huber Heights to the nearest location in Wilmington Pike. This is a 30 minute drive and is the only location in Dayton.The next location is in Cincinnati, Ohio which is why this was the only option for me. I had one contact in, it was raining horribly, and there was traffic due to the slick roads. It was 11:45am and I was ten minutes away according to Google maps. I decided to call to make sure that my appointment wouldn't be affected and notify the business that I was on the way. I called, and the same lady I set the appointment with, picked up, and told me that I have a ten-minute window before they mark the appointment as a no-show. I explained where I was driving from, and described the weather conditions on top of my poor vision. My safety was a priority, and my google maps stated I was less than five minutes at this point. I picked up the pace and, arrived at 12:03, and as I walk through the door, the lady says she cannot take my appointment because I'm three minutes outside of the ten-minute window they give. I couldn't believe it. I just drove 30 minutes with one contact, in the rain, through traffic, and called ahead to let them know what was going on, and she would not let me keep my appointment time. Not to mention, I have no contacts, I'm not familiar with the area, and work a job that requires me to see. I explained that this is absurd, and felt an extreme lack of empathy from the front desk staff. However, I accepted the appointment needing to be rescheduled, but there was no way I was leaving without trials or something to correct my vision until my new appointment time. By the way, my appointment was scheduled for Saturday. I needed something until my appointment to work and do basic task. I asked for trial contacts and they said they couldn't accommodate my contact trial request because it was the first time at the facility, and they would need my prescription to see if they had anything in the back to help me. I mentioned during the call when I set my appointment that I've been with this company for years and my records should be in the computer database. After explaining this, they checked in the system and found my files. What bothered me was the staff didn't seem to care. The system could see my last contact order was in February of this year with an updated prescription. Immediately the front desk staff said my prescription was too high, and they wouldn't have trials in the back without even checking. I demanded they check because driving back in the rain without someone checking to confirm my prescription wasn't in the building was not an option. I waited, and they went and spoke to the doctor in the back. The eye doctor was able to find my exact prescription trials on site in a different brand, and the doctor approved that I could have the trials, considering I was a part of the eye care club. I then had to reschedule my appointment, and I left with the contacts. Unfortunately, I was beyond livid at the experience, but happy I could see. My appointment was rescheduled for Saturday of that same week. I came in, and the same lady at the front desk was present. She had me fill out a card that took less than two minutes to fill out, and I went directly in the back where they did four test for contact lenses. Very simple, quick, and efficient. I was then directed to the eye doctor who was the most kind hearted person I've ever met. She was extremely helpful and explained everything beautifully. The entire exam took less than 10 minutes which made me question the actions of the employees earlier in the week. In the end, the doctor was phenomenal, and her professionalism was much appreciated. Unfortunately, due to the 30 minute drive, the lack of empathy from the front desk staff, and my initial experience I've decided to sever my ties with this company. The eye doctor here is exceptional, but you'll never get to experience her great skillset if you have to go through the front desk staff.

Nope never again ! First of all the place is hard to find if your appointment at 7:30 am and the…read moreroad is still dark and I'm only relying on my 1 good eye . Soo I call to find where they at and they guide me where they at . The First Lady was nice enough but she's not familiar with the place so she had me assist to another lady . She's kinda inpatient and started to get rude. She told me I have to be there in 5 min otherwise she's gonna cancel my appointment cause the doctor is sick . Soo I think I did and was in a hurry to get to the 3rd floor just to tell me that they have to reschedule my appointment that I've been waiting for the last 2 weeks . That really makes me mad cause I drove 30 min away into the dark looking for this place just so they can cancel my appointment. Very very disappointed and no compassion at all what so ever !!! Never again coming to this place..

on my last visit to Dr Hasan I was given two release forms to sign as I was unsure which treatment…read moreoption I wanted to pursue. I was told scheduling would call and set an alppointment. I waited 4 days and called and left a message on Friday. No response. I called on Monday and was told she would have to check with Dr Hasan'S team and promised to call back that day. No call back. Extremely frustrating