10421 Henbane Court (White House / Black Door)…read more 1. Invasion of Privacy from the Neighbors If you are facing the house, the neighbors on the left were extremely intrusive. One incident in particular really crossed the line. I had guests over for an upcoming birthday celebration and asked some of them to leave through the back door so my Ring camera wouldn't record them leaving through the front. Why I chose to do that is nobody else's business. Unfortunately, the neighbors decided to make it their business and called the police. It is broad daylight. 1-2pm in the afternoon on a bright sunny day. I was still asleep when my guests were leaving and I woke up to loud banging on my front door that literally shook the house. I went downstairs while one of my guests was still inside preparing to leave. When I opened the door, there were two police officers questioning me about who lived there and what was going on. I told them I was confused about why they were there, and they explained they had received a call about "possible squatting activity." Apparently, the neighbor called the police because they "hadn't seen me in a few days" and assumed someone was squatting in the house. At the time, I had a backyard tent that had been destroyed in a storm. I left it in my backyard temporarily so I could break it down and throw it away. Because the damaged tent sat in my backyard for several days, they assumed my friends were squatters. What made the situation even more frustrating was that the other neighbor texted me afterward explaining that they thought someone was squatting. If you truly thought something was wrong and you already had my phone number why not simply text me first and ask if I was okay, still living there, or at home? Instead, they immediately involved the police. Our daughters had even played together before this happened, which made the entire situation even more confusing and disappointing. I was extremely embarrassed because it was the first time those guests had visited my home, and suddenly the police were pounding on the door. After that incident, both neighbors constantly watched our house as if they were waiting for something to happen, despite us never causing disturbances. They would remove decorations from our mailbox, the neighbors to the right would open our mail and then return it, and they would monitor us constantly. If I was outside doing yard work, one neighbor would suddenly walk over from the other neighbor's house just to observe what I was doing. Whenever we had family over and sat in our backyard, one of the neighbors would immediately come sit in his own backyard tent and watch us the entire time. Yes, people are free to sit outside, but it always felt very intentional and uncomfortable. The tent was dark enough that you couldn't easily see him unless you looked closely, which made it even creepier. My daughter was genuinely uncomfortable around him. Also, be aware that there seemed to be a strange sense of competition. If you cut your grass, they would suddenly cut theirs the next day. If you enjoy decorating for holidays, expect them to quietly compete with your decorations as well. 2. HOA Communication & Maintenance Issues The house is white and there is no grass along the side of the home, whenever it rained, the dirt would turn into mud and splash onto the siding, leaving orange-colored stains on the panels. We purchased a pressure washer and tried cleaning the siding ourselves, but the stains would not come off completely. I contacted the HOA and explained that we were attempting to resolve the issue, but the panels were stained and, since we were renting the home, I wasn't sure what else could be done if our efforts weren't working. About a week later, a random truck appeared parked in our yard. The worker connected a long hose from his truck directly to our outdoor water spigot. We received absolutely no notice about when they would arrive or what time they would be there. At first, I genuinely thought someone was stealing water until I went outside and asked what he was doing. Afterward, I took photos of the cleaned siding and emailed them in as proof that the issue had been resolved. Later, we received a bill for over $400 stating that we were responsible for paying it. When we called to ask why we were being charged, they explained that our lease stated we were responsible for exterior maintenance. While I understand that responsibility may fall on us according to the lease, the issue was the lack of communication. Why weren't we informed about the cost beforehand to see whether we could afford it or possibly hire someone less expensive ourselves? Instead, the charge was simply added onto us without warning. This felt very blindsiding, especially because the issue was mainly being pushed by the HOA not something we personally considered urgent enough to immediately spend $400+ on.

Milton is the BEST! We had to have our new dishwasher looked at after recently moving in to one of…read morethe properties. Not only was Milton immensely knowledgable and warm and funny, but he knew exactly what needed to be done within seconds and took care of it quickly. Cannot recommend him enough. (Also had a great experience with Antonio!)

I've submitted both my drivers license and selfie pic . Registered step by step for a self tour of…read more5716 Prescott Ct and arrived at property in the freezing cold because I'm seriously seeking a rental right away. Never received the access code to enter the property. The service rep had no clue kept sending me the link that required registering for self tour even that he confirmed receipt of my information the first time. HORRIBLE CUSTOMER SERVICE AND FIRST TIME EXPERIENCE ITS FRIGHTENING TO THINK WHAT IT WOULD BE LIKE GOING FORWARD WITH THIS COMPANY. They have such horrible reviews out there as well. No one has called to reach out to me about this issue. SMH.. I think it's a scam for some of their properties to take peoples drivers licenses and not make the property available... weird.

I am a current tenant and I wouldn't refer my own enemy to Progress. I live in one of the…read moreHuntersville, NC homes and they are the worst. I am currently looking for another home to move to that isn't managed by Progress. They do not put real effort into fixing anything. When I normally have requests they send the same technician, Homar. There has been times when there have been other techs come out but their work has been fine. It is only when Homar comes. Homar came out to look at the kitchen garbage disposal one time and when he reconnected the water, he reconnected the hot to the cold side and the cold side to the hot side. I did not notice until he left. Homar came to my home multiple times after that for other issues and I told him about it. He acted like he could not do anything and like he didn't hear me. It took a different technician when he paid me a visit for a differnt repiar to kindly switch them back. That tech asked me who did this and I told him. He gave me a sideye and said Progress will hire anybody which I am clearly seeing. Now here comes the bigger issue. The patio door also has a sliding screen door. I kept having issues with it coming off track. So Homar went and bought another one. The new one does not sit properly on the track. I can still see outside from some sides of it and it doesn't latch close correctly. Most recently, Homar came on a Tuesday to put the screen back up and it was back down by Wednesday/Thursday. I asked him after he put it back up if the issue is a tenant issue or cause by me because it keeps coming off. I already knew the answer but wanted to see what he would say. Homar said that it wasn't a tenant fault and that the tracking needs to be replaced. I asked him because I have cameras in my home and I wanted it to be recorded. Like seriously! I am 45 years old and it doesnt take a rocket scientist to open and close a sliding door. The screen patio door, the door to my garbage room and the door to my laundry room are very cheap doors. The brackets needs to be replaced which has been said by Homar himself. Instead, they keep coming back to bend the thin metal back and put the doors back up. Homar also just recently put the garbage room door back on track and now the door doesnt close all the way. All of this was mentioned today in the call to Progress. I also asked to have a master technician to come take a look to get to the root of the problem so that I can stop having to call for repairs. Progress charged me $75 today stating that there has been too many work requests for the same patio door. Like be for real! Let's use common sense here! If you have a tenant who keeps having multiple orders for the same issue with the same technician repairing it, why not send out a master technician or a different technicican to look at it. I was told that it could not happen. I was also told that they will take my request into consideration of not having Homar for future requests but they can't guarantee it. WHY KEEP SENDING THE SAME INCOMPETENT TECHNICIAN OUT TO REPLACE OR TRY TO FIX THINGS WHEN HE ISNT FIXING THE ISSUE?!?!? Make it make sense. They are charging the tenant for their incompetent tech instead of trying to fix the issue! And they wonder why I won't renew my lease. This is reason number 9. I am definitely looking for a place as I type. They just lit a fire under me. That is why they have 1 out of 5 star review overall. They suck bad!

March 2024: My Townhome has been great to work with so far. The staff, namely Kyle, Sydney, and…read moreJessica, have been very communicative, responsive, and accessible with the pre-move in process. In terms of logistics, My Townhome has made the process smooth with easy access to their portal and clear next steps. Overall, this has made the application and pre move-in experience very positive. *Will update as the we continue partnership but so far highly recommend with no complaints!

Always beware when you look for a place to rent and they are not clear on information about…read morerequirements are for income, if you have vouchers, your responsibility as a tenant, their responsibility as landlord, and very importantly, the detailed information about the requirements for them to acccept you. I asked Kyle Frey about his property because he showed it to us and another family at the same time. I text him when we left around 6:40 PM and asked him about the responsibilities of the tenant, the landlord and a few other questions. He seemed a bit agitated and stated that he was out to dinner with friends and that what did I need to know. I basically asked to look at the lease and the requirements for the property to even apply for it. Very basic information online so I felt I needed to ask him. I was a bit hesitant when I noticed his attitude change on the text, but I figured, I'll leave it up to dad and he'll leave me the right way. He did leave me the right way, but I just looked the other way. Next time I will listen to my instinct, as I normally do. He had no information online or at the house and paper form that talked about details of first steps and other basics to his property and property mgmt. company along w/many of the things you would want to know before you apply for a rental property. They also never requested landlord references. before they denied our application. We've never been denied a rental application. We've never been denied a credit card application. We both have great credit scores. I think this is a company who likes to keep so many applications in the beginning so that they can get extra income and then they start looking for the real tenants that they want. This is after they've probably racked up a gooDriving $5000 from 12 people which could possibly be just for to six families applying since it's $75 per tenant over 18 years old. We meet the financial amount that this company wants us to make a month; but they kept our deposit of $150 and told us we were not chosen because there was "unverifiable" income. That's not true. We verified and have verification of every income we have in this household, Their response was, "Thank you for reaching out. Unfortunately as stated on our website our application fees are non-refundable. Best of luck with your home search". Their home was not where I found their home for rent so the website I saw their house for rent did not have detailed information. And he never stated to go to that website to read more detail. He told me on the text that he would send me a blank lease that I requested. I requested a lease, not a blank lease, but I expected there to be information about the property he was renting out. Can you imagine how many people apply for their properties and they can only choose one family and they pocket the rest? God doesn't like ugly and karma comes back to us more fierce!

I had the best quality interactions with Tanisha Griffiths. She really knows the realty industry…read morewell. She provided excellent realty services. I recommend her for her professionalism and tenacity. Thank you for helping me and my family find a new home.

From the owner: At The Next Level Realty Plus, we specialize in helping…read morebuyers and sellers make smart, confident real estate moves throughout the Charlotte metro area. Our specialties include: • Helping buyers relocate to Charlotte with neighborhood guidance and virtual support • Buyer representation for new construction and townhomes, including builder communities and True Homes • First-time and repeat homebuyers • Strategic seller representation and pricing guidance • Assisting tired landlords and investors with exit strategies With 20+years of experience, we take a consultative approach-educating our clients, protecting their interests, and guiding them from contract to closing with clarity and confidence. Message or call 704-929-3269 to schedule a consultation and discuss your next move.

So far we have had our Air conditioner broken - took this company a whole month to replace the…read moreunit, August in NC, 90 degrees with 3 kids; Windows and window mosquito nets were sun damaged, nets were changed but windows weren't, they stated it is cosmetic issues, so now I can't see a thing through my den window. Next our dishwasher broke, it's been 2nd month, a guy identified the pump was dead, changed it, it broke again in a week or so. They same guy said he will be replacing it as many times as we call but the main issue is with plumbing, so we need someone to fix that first. I have asked management but received an answer that the first they have is dishwasher guy again. So I will have a pump back and who knows when, still nothing scheduled, for plumbing. We live here for 4 months only, so far it's been a real pain. Something you would expect from a company who doesn't really care for you and the property they manage.

Jason and Matthew were great! I was a first time homebuyer with oh so many questions! They were…read morealways patient with me and were very quick to answer all my questions. Throughout the process they would point out things to think about and give me more information on details I wouldn't have thought would make or break a house. All the extra tips and information and open communication was wonderful. They were always my advocates and were flexible with their schedule since I do not work a generic M-F 9-5 schedule to make sure we could see a house I was interested in. I highly recommend CDR to all future homebuyer!

Great quality, fast, everything you'd want in a photographer. Would hire again. Super easy to do…read morebusiness with

My wife and I cannot thank Alex, Mal and Jorge enough for everything they did on our big day. You…read moreguys went above and beyond what we could ever imagine. Whether it was Mal helping my wife while she was getting ready, or Alex helping close the tent walls during the reception and so much more. And none of that was their responsibility, but it certainly made a huge difference! We had so many people tell us just how awesome they were! When it comes to photography, Alex and Mal are hands down the best of the best. During engagement photos, they made us feel comfortable in front of the camera and had the most creative ideas for what would make the best photos. The same goes for our wedding photos and video. All three of them were very punctual and organized on our wedding day. At times, I felt they were doing more to keep everything on schedule than our wedding planner. Just like the engagement photos, the wedding photos blew us away with how amazing they turned out. Alex and Mal will always be our go to photographers for any future family events or needs! If you are able to splurge a little, definitely have Alex partner with Jorge for the videography. You will not be disappointed, and every dollar will be worth it! The video was amazing and we watched it over and over again the first week of getting it. Thank you all so much for an amazing experience.

Started off ok, emailed back and forth right up to the point where I hired them and was ready to…read morepay them, then they just stopped responding, sent more emails got no response, called their phone number always went right to voicemail and never called back

Very personable and answered all of my questions. This is my first time using a Surveyor and STEVE…read morewas amazing and knowledgeable!!!

I attended a Gala at a hotel in uptown Charlotte and noticed these very focused professional young…read moreblack men all dressed in black taking pictures, making videos and capturing everything moving around the large ballroom. At the reception, I caught the attention of one of them who happened to be the owner. His name is Darren Anderson. I asked him who he was and what exactly they do. I was very impressed. I had to write a review because I want to remember his name and this company. They were so professional in their appearance and their work. Whether it's personal or professional, I want the opportunity to work with them. If you are in need of a photographer or videographer for an event, these guys have you covered. Skyhaus media. They're on IG as well. Look them up and thank me later.

Finesse is one of the most professional realtors I've encountered. Her attention to detail is…read moretop-notch.

From the owner: Finesse Lyons is a multi-talented professional with a diverse background, combining expertise in…read morereal estate, music, and customer service. Operating in North Carolina and South Carolina, Finesse is a licensed Realtor who has made a name for herself through dedication, skill, and a commitment to serving her clients. As a business owner, Finesse brings a wealth of experience to her real estate practice, specializing in various aspects of property transactions. She is a certified Military Relocation Professional (MRP), enabling her to assist military families with their unique needs when buying or selling homes. Additionally, Finesse is a Certified Short Sale and Foreclosure Resource professional, providing critical support to clients navigating these challenging situations. She is also a Landis Certified Agent, reflecting her comprehensive knowledge in the industry. Finesse is a dedicated customer service professional, consistently delivering outstanding experiences to clients and stakeholders. She is a proud member of the Canopy Realtor Association Diversity and Inclusion Leadership Alliance, reflecting her commitment to promoting diversity and inclusion within the industry. Additionally, Finesse serves on Canopy's Fair and Affordable Housing committee, advocating for equitable housing opportunities for all. With a strong sense of community and a passion for helping others, Finesse embodies the values of professionalism, creativity, and inclusivity.

I do NOT recommend My Home Leasing for property management. I have been INCREDIBLY patient…read morethroughout this process and I have consistently been walked over or taken advantage of. They currently manage my property and it seems like there is always something going wrong . Payments to myself are late or incomplete (despite the tenants paying their rent on time). My property manager takes days to respond to messages and inquiries (if she responds at all). I don't have enough time to go through every issue that i've encountered in the past few months . The homeowners are not valued , they are merely a number . Needless to say , I will be seeking another property management company at the end of my agreement . It is not worth the money or headache that they are putting me through .

My Home Leasing is the worst property management company I have ever had the displeasure of dealing…read morewith. If you are renting from them, you are 100% NOT a priority, and you will be treated as an annoyance any time you have a question or make a maintenance request. When we moved in, one of the keys we were given for the door did not match the lock, so we were forced to use only the electronic lock and made sure to never lock the other lock. We notified our property manager and it took over a month to get this key. However, during this time, we had a guest who locked the door as we left, unaware we did not have a working key. We had to call a locksmith to unlock the door and it cost us $130. I contacted My Home Leasing to be reimbursed since we had not received our key yet, and they refused. Additionally, we received a notice from the property manager that there was work being done on our street and that any car not moved from the street by 11 AM that day would be towed. We received this at 10:55 AM that day and we were both at work, luckily we were not parked in that specific area or we would have been towed. From the wording of the notification itself, it was clear they had received it much earlier, probably one or more days prior, and they forgot to notify us until 5 minutes before. Our renter's insurance expired on June 8 last year, and our property manager sent a notice that if we did not renew by the following day we would be charged a $9 fee. We renewed it the same day, June 8, and sent them documentation confirming this afterwards. We were still charged the $9 fee the following day despite complying with their instructions. When we requested this to be waived we did not get a response, and I figured $9 was not worth fighting over as long as it didn't happen again. Lastly, we were told we would need to pay for professional cleaning. We had carpet cleaners clean the downstairs basement and stair cases, which cost us $250. Despite this, $150 was taken out of our returned security deposit, and they told us the cleaner did not do a good enough job. If all of the above had not already happened, I probably would have trusted it and let it go, but it's clear they have little regard for their tenants and look to make unnecessary charges/fees here and there. Also, when we moved in the entire house smelled like the previous owner's dog and the carpets hadn't been cleaned at all. I find it hard to believe there was any kind of inspection before we moved in, which makes this even more infuriating. DO NOT RENT ANY PROPERTY RUN BY THIS COMPANY! TRUST ME WHEN I SAY HAVING THEM AS YOUR PROPERTY MANAGER IS ENOUGH TO RUIN ANY EXPERIENCE LIVING SOMEWHERE!