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    Bed & Biscuit Kennel

    4.3 (6 reviews)
    Open 7:00 am - 7:00 pm
    Updated 2 months ago

    Services - Bed & Biscuit Kennel

    Pet sitting

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    Alpha Team Animal Transport

    Alpha Team Animal Transport

    4.5
    (8 reviews)

    I originally posted a review on July 25th about this company please read for reference. This is an…read moreupdate to their response. Redford was rescued by a woman from a backyard breeder. He was in horrific shape and his intake records were terrible to read. The woman worked at a vet clinic and they did a magnificent job of taking care of him. He had severe ear infections , skin infections, he had fluid in his lungs, had worms,was severely underweight, etc. During the time the woman had him he was on multiple antibiotics, ear meds, daily bathes, you name it. After all her care and her wonderful vet, his ears were a thing of beauty, his skin looked awesome, he was just finishing up his antibiotics for his lung infection, he'd been dewormed multiple times. Because she lived in a condo, and Redford started barking all day, she had to give him up. I am so grateful she doesn't know what happened to him, she would be devastated. He came in rescue and thats when I got him.(Ive fostered with this rescue about 13 years.)He was already medically in a much better place. I finished antibiotics, gave ear meds.He was slowly and steadily gaining weight, no more worms, skin better, and at his latest visit, my vet said his lungs and chest were perfectly clear. He was not nuetered or housebroken so I started looking at options, but in my area, to nueter is close to 1000, which is a large cost to a rescue. Because I have multiple dogs of my own, it was difficult for Redford to housebreak as he was marking his territory. I made one of the very worst decisions of my life. I decided to move him to a different foster where he could be nuetered at a reasonable cost .I was hoping to get him back at the end of the summer and adopt him. I was already in love with him. Alphas response to my 1st review had not a single truth. This is backed up by multiple texts of different stories to different people. I was sent a copy of their first review, threatening me to remove my review. My lawyer was sad they didnt publish, it was a masterclass of dishonesty and slander,but proof of yet a different version of their story. The coordinator I was working with was not the board member in their response. If the board member had been dealing with me, she would have had his current medical records and would have seen his current progress and how well he was doing...I would have hoped if I was dealing with this member, she would have also been more concerned about transport as a dogue had just recently died in Alphas care and as she "was very much involved with his move" she would checked with me personally on Redfords health. I dont know why she would lie for them, but I do know she and the coordinator I was working with left the rescue immediately after Redfords death. Odd, Redfords death is supposedly my fault and I am still with the rescue, yet all parties trying to sweep it under the rug are gone. What it comes down to is Redfords health was great. My vet saw him last and said he would testify in court. There was nothing wrong with his breathing the day he was picked up, another lie. I specifically asked Chris to stop and check on him if his breathing became off, it can be a sign of distress, as obviously he should have known since another dogue had died so recently in his care, that he specifically said started breathing funny. Not sure what all the worming nonsense is. Redford had been dewormed multiple times and was fine, but my vet recommended giving him another run just to be sure. Just another show of ignorance by this company. Redford loved to run up and down the stairs, did it 20 times a day, you took that away from him. Redford loved marrow bones, hed spend hours with them, you took that away from him. Redford loved to roll in the grass, after all he had been through, watching him run out and roll was a joy, and you took that away from him. He loved life and you took it that away from him. You are dangerous, ignorant, and arrogant. Having a truck and crate doesn't make you competent transport and listening to you try to lie your way out of it just makes me more determined to let people know. You've lost your inside protection at the rescue. Did you know that had the president known more about the death of the 1st Dogue, she definitely would have requested a necropsy on Redford? The rescue has also requested a report several times about Redfords death which you refuse to send? There's pressure there, which version to put down that could be seen in court. My vet said hed write a testimonial about Redfords health and in his opinion, he overheated and suffocated from being in a kennel with little to no air flow, hes seen it dozens of times with incompetent transporters. I could post it here if its helpful. Redford suffocated alone in an airless crate and he would have been desperate for air and very noisy. There's no excuse and Ill fight for him, he was loved. I'd never wish this horror on another family or the inevitable lies that would follow.

    Alpha Team is a fabulous service with the very nicest and caring people. I used them 4 times over a…read morefew months, some nearby and one out of state move. I can't recommend them more. Every experience was top notch. I highly recommend them!

    Lange Animal Hospital

    Lange Animal Hospital

    4.2
    (23 reviews)

    Went to Lange because they are one of the only exotic pet vets in the area. They were able to get…read moreus an appt. on short notice. Front desk staff and vet assistants were friendly and helpful. The tiny exam/waiting room we were put in didn't seem very clean and could've used some cosmetic work. We seemed to get mixed information between two vets, one exotic vet and one surgeon. Ended up being there several hours; had some long wait times between visits to give us updates. The surgeon pitched us options (expensive I'm sure) about hospital care, either at Lange or UT, and multiple home care options that would require multiple medications, but apparently wasn't going to give us the honest info about our pet's condition until we asked what the survival chances were. Sadly our baby was in bad shape and didn't make it. Don't know if I'd visit Lange again in the future if I found a better option, not that they provided bad service, just didn't feel as comfortable with them due to mixed messages and what felt like an effort to get more money or give false hope.

    My dog adds some weight in the winter months when she's less active. She is rarely outside. Your…read morereasoning for not filling my dogs medicine because I want to keep her on a lower dose so she's not taking so much poison Is my decision. It's NEVER been an issue before. You charged me for a test and I was told it would be filled with her other meds. You did neither. You did refund me for the items you charged me for that were not done. However the heart worm test was done and paid for 2 months ago. Now when you're called out you make it look like my fault. The only one suffering is the poor dog!! Now she has to have blood drawn AGAIN because you choose to hold your mistakes against ME! I'm sorry people like Shannon should not be allowed to work around people or pets.

    The Dog Stop - Knoxville

    The Dog Stop - Knoxville

    4.0
    (4 reviews)

    Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

    I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

    Bed & Biscuit Kennel - pet_sitting - Updated June 2026

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