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    The Canine Clubhaus

    5.0 (4 reviews)
    Closed 9:00 am - 7:00 pm

    Services - The Canine Clubhaus

    Puppy socialization classes

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    Manuela C.

    Thank you so much.

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    9 years ago

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    The k9BOSS Training - Sheldon in his new state home town!  Loving life!

    The k9BOSS Training

    (7 reviews)

    What sets Tricia apart from other trainers is her ability to teach the owner the skills needed to…read moretrain their own dog. After our first training session with Tricia, I felt confident that I could continue to work on the learned task with my puppy. Tricia clearly communicates how to teach your dog the basic commands of sit, down, stay, come and heel in her puppy obedience class. On the first day of class the puppies and their owners arrived with the pups pulling on the leash, unable to sit and stay and barely acknowledging their owners on recall exercises. At the end of the six weeks, I was amazed at the progress of each pup. I never would have guessed that they would improve so much. Tricia is also great for advising owners on collars, leashes and chew toys. I had initially used Tricia to come to my house during shelter in place for private training because all obedience classes were closed. We worked together outside (at a distance) and she taught me how to walk my puppy properly and how to control the puppy biting. I feel indebted to the neighbor on NextDoor who answered my desperate plea when I looking for a private trainer during Shelter in Place. I have referred handful of friends and acquaintances to Tricia. Everybody reports back with high praises. Tricia is a gift to all dog owners.

    I am so pleased with the outcome of my Chihuahua/Jack Russell training today with Tricia. She had…read moreso much knowledge on my dogs breed and what will work for her. Tricia was very patient and had answers to all my questions. I highly recommend Tricia for your training needs.

    The Spot 4 Dogs

    The Spot 4 Dogs

    (8 reviews)

    Grooming is great; however, a price is quoted which is $10-$15 less than what is charged. The…read moregroomer adds their own mandatory tip to the bill. This seems dishonest. The full price should be quoted to start. If the tip is mandatory, it's not a tip, it's part of the full price.

    We took our Bluetick for help with leash pulling and reactivity. Unfortunately, this experience…read moreraised serious concerns about training quality, communication, and our dog's overall well-being. At the initial consultation, we were instructed to bring our dog into a room where two large dogs were tethered on place and another was confined in a kennel. Immediately upon entering, our dog became so frightened that she defecated on the floor. We expressed concern that the presence of the dogs was overwhelming her. Only then were the dogs removed, and Jason commented that he could tell she was scared based on her body language. This made it clear how much confidence-building she truly needed. The consultation itself felt more like an interrogation than a collaborative discussion. The questioning style felt accusatory rather than supportive. We were initially interested in a board-and-train program, but Jason convinced us to do day training so we could "learn alongside her," despite us explaining that we had a 16-day international trip planned. He proposed a hybrid program: day training twice per week leading up to our trip, followed by board-and-train while we were out of the country. Day training consisted of morning drop-offs and evening pick-ups. At pick-up, Jason spent no more than about 10 minutes reviewing what was worked on. For example, leash corrections were demonstrated once, we return-demonstrated, and that was the extent of the instruction. Some days, the only progress update was that she ran on a treadmill, which does not address leash manners, reactivity, or confidence-building. After many sessions, our dog would immediately drink an entire 32 oz cup of water in the car, which felt unusual. There were also scheduling issues. One training day was canceled due to a prior commitment, and a proposed alternative plan was never followed up on. During the second week of training, our dog developed severe diarrhea that progressed to bloody stool, requiring a vet visit. There was no change in her diet; the only difference was the treats being used during training. The vet diagnosed colon inflammation and prescribed probiotics. Despite repeated claims that her confidence was improving, her behavior suggested otherwise. She resisted drop-offs, had to be dragged out of the car, and began shaking uncontrollably during car rides--completely out of character for a dog who previously loved car rides and warmed up quickly to people. We were never offered a tour of the full facility. During the board-and-train portion, we clearly requested regular updates with texts, photos, or videos. We received no communication until we reached out after four days, at which point we received a two-sentence text. We then heard nothing for another six days. A promised video was never sent. Pickup coordination was disorganized and concerning. Jason was out of state when we returned and unavailable to release our dog. Communication was delayed, and when we arrived for pickup, our dog was being bathed, raising concerns about her overnight conditions. He also mentioned running her through his neighborhood, which again did not address her behavioral needs. Once home, our dog drank an unusually large amount of water and appeared underweight. Shortly after, she developed thick yellow vaginal discharge and required another vet visit. Testing was negative for infection, but the vet diagnosed vaginosis and prescribed probiotics. Based on vet records, she lost a considerable amount of weight during training and appeared visibly emaciated. Because the training was not completed and we were forfeiting the "lifetime guarantee," we requested a 25% refund. This request and our concerns were never acknowledged. We are still making payments through Affirm. After discussing everything with our veterinarian, we were advised not to return. This experience was heartbreaking and deeply disappointing. We strongly urge others to ask detailed questions, request a full facility tour, and carefully consider before trusting The Spot 4 Dogs with their dog.

    PetSmart

    PetSmart

    (17 reviews)

    The staff that works here is something else. Went in for a feeder fish as a first pet and was…read moregrilled about size of our tank(mind you they have thousands of fish in a bunch of 10 gallon tanks). It's like calm down it's a feeder fish, if I want to fry it up and eat it or swallow it live in the store, why do they care lol Get over yourselves petsmart!

    I'd rate it zero stars if I could. I was in the store to buy treats. I went back to check out the…read moregrooming. They were running a Halloween special. It had marshmallow cologne, a Halloween bandana and a Halloween toy for my pup. I asked about it and was told it was $25. There was a coupon for $10 off and I asked if I could use it. I was told yes. So, I booked an appointment. She pre registered us and said my dog needed her rabies shot. I said ok, I'll get that before the appointment. No one said it had to be 24 hrs after the shot to have the appointment. I got the shot early that morning (first available appointment) and took my dog in for her appointment. I was told, "sorry it has to be 24 hrs before we can do it". I said no one told me that when I booked. I wasn't happy but I booked for the next week. On the 30th. When I went back. They were going to charge me $85 and they were out of all the Halloween items. I ended up talking to a manager who was not at all apologetic. I told him that was bait and switch and I wasn't going to pay that. I'd pay the $25. Long story short after dialogue with him which wasn't pleasant. He reluctantly came down to $40. But I was told $25 and with the coupon it would have been $15 ( I accidentally left it home). They never asked what kind of dog I had and it was there when they looked up her shot record. The manager rudely said he'd like to see me find a place to do a German Shepherd for 25$. Well I did. I didn't ask for any extras. Just the "special". I told him I even brought in some business for them by telling friends. They were not happy with the bait and switch either. They were charged more as well. They did not get the Halloween items and their appointments were before mine. I told him I wouldn't be back and my friends would not be back. He seemed not to care at all. So I won't be back and I don't recommend Pet Smart. They are not honest at all. By the way, Skylar did a good job with my pup and I did tip her.

    Bark Busters

    Bark Busters

    (3 reviews)

    Connie is amazing, somehow my 3 dogs know she is the boss by just entering the door. She has helped…read morewith different bad behaviors over the years, from barking,jumping,fighting and more. Key is practice, practice, practice! she makes it look so easy, but you have to get your pet to follow your instruction also. I would definitely recommend her.

    I had a terrible experience with Bark Busters, with the trainer Connie Pinkerton, she covers many…read moreareas in Downers grove, Naperville, Aurora, etc. Prior to the one training I spoke to her on the phone, I was very specific about the style of training that I was interested in, her style was NOTHING to what was said in the phone conversation. They don't train dogs, they scare them, there is no teaching them, there techniques are a joke. She didn't even meet my dog and came in the door blasting him with water and words, etc.. I tried to contact there coorperate office, there is no phone # to be found, I guess they do not care who represents there company!! So I sent an email to the 'home office' I was not contacted by anyone from the home office instead they had Connie Pinkerton email me, a VERY unprofessional, rude, passive aggressive email, attacking me. My email to the company was stating my concerns about the visit, nothing rude or aggressive. In her email back she wrote all of these LIES, I guess to cover herself, saying that 'she had to come in blasting him with water, so my dog wouldn't lunge at her', she knew my dog has seperation anxiety not lunging at people at the door. (He is only 7 pds) I would never use her or this company. They are very unprofessional!!! instead of taking constructive criticism, or caring about my concerns, she goes into attack mode and sends nasty emails, and not to metion I wasted $250.

    The Canine Clubhaus - pet_training - Updated August 2026

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