We were treated well and the vet took his time with us to answer our questions and explain options…read morethat were financially pragmatic. Additionally, unnecessary tests were not even discussed; whereas, the last vet we went to would automatically need to do cultures and blood panels at the cost of hundreds of dollars. Instead, based on observation via the exam and the symptoms and behavior we described, we were given a prescription to try. This did the trick and the concerns have not only resolved; but it seems our dog is feeling better and is on the mend. The only cause of concern was aseptic techniques were not observed but when questioned the vet was quick to acknowledge and left the room to wash up and resolve the issue. Both my husband and I have medical backgrounds so we tend to be more concerned about blood borne pathogens than the average person so this may have been something most people would not be concerned with or have noticed. Nevertheless, we still highly recommend this practice as affordable, knowledgeable and more importantly as one that does not view the owners as just a way to charge more for tests than is necessary. Being given options with informed information to make decisions from a financial perspective that is in line with our budget without being made to feel uncomfortable was a pleasant and unexpected surprise. Many thanks to Flatt Veterinary Clinic for the care and treatment of our fur baby.

I have been bring my pets to Flatts for a couple of years now. My 16 year old terrier mix had…read morestopped eating and was lethargic. Figured he was dying from age. Was tested and labs show end stage renal failure. Recommendation was for a medication and appetite stimulant and to see how he did. 1 week later he was outside chasing a squirrel in the back yard. Now 60 days in and he acts like he did 5 years ago, running and eating and happy. I cannot say enough about how they have taken care of my 2 old dogs. Their quality of life has vastly improved and if I loose either one anytime soon I know they were treated as best as possible and given quality time in their remaining days thanks to the staff and veterinarians who have treated them!

I used to have respect for this vet but not anymore. My dog had an emergency issues last night. It…read morewas after hours and the answer machine said if this an emergency contact dr upchurch. I called him and went to voice mail. On his voice mail it said to text because text was the best way to get ahold of him. I texted a detailed message about what was going on. I never heard from him. And my dog passed away in the night. Plus as of now 2 days later I still have no response from him or the clinic. I will be changing vets finding one that has respects for their patients and their animals because obviously this vet doesn't care.

Dr. Jack and his staff are wonderful. Doc is so helpful and caring with our animals. Doc spayed…read moreone of our little strays and we have another one scheduled for next month. She did wonderful and was up and about the next day like nothing ever happened. The spay incision was very small, I was very impressed!! Thanks Doc and staff for always being there for us and our animal family. Blessings

Dr Tiffany is simply the very BEST! She treats her patients with the utmost care, compassion and…read morelove. She always remembers their names and their history. They're not just a number to her. She even picks them up and loves on them. She truly cares for them as if they were her own. She explains things well to their "parents" and is even on call in case of emergencies but never gets frustrated or mad if you need to call her if your fur baby gets sick after hours. She's just extraordinary!

Front staff need to be kind not confrontational. Just learned people who usually come because of…read morethe veterinary services. Tiffany is #1 in my book. They have left because front staffer is very rude, unkind. Other than that if Tiffany can fix your pet she will give it her all.