This is the absolute worst scam of a business. DO NOT EVER PURCHASE ANYTHING from this company. I made an online purchase at 11:00 pm and in the morning I tried to cancel it. After 3 1/2 hours of calling and being refused to be allowed to speak with anyone, I was told that I have to wait for them to ship me my item, then I have to call them and they will charge me more $$ for a return label, AND then I bring it to UPS to have it shipped back. This is a quite the hustle. Worst customer service ever. Also, apparently they have a policy that after 60 minutes, noting is eligible to be returned or cancelled.. I don't know if this is illegal but it sure is worth knowing about. The WORST!!!! read more

My recommendation is to never buy anything online from this store. Item descriptions are wrong colors are misleading, and they will charge you half of the cost of the product to return it. Do yourself a favor do not buy anything from this store. You can buy the same products from Ross Kohl's or Marshalls for a third of the price and not have to go through the garbage that this company will put you through. And I was on hold for an hour and 57 minutes before I finally got to speak to a representative. read more

I ordered a $250.+ lime green tricycle online from this place. I paid My mobile bike shop $100.00 to put it together he took the unopened box inside his work truck, I went inside my house. When he text me to come out because he was done the tricycle was Teal. I called couldn't talk anyone on the phone. Just text messages. They told me the only way I could get their error rectified Was to take it all apart and ship it back or take a $40 in store credit (which there aren't anymore brick and mortar stores ) I am a very unhappy customer, and I don't recommend this place at all read more

I've been trying to return a comforter for the past three weeks. Every time I contact customer service they say something different. They've told me to LEAVE IT OUTSIDE?????? For up to 15 business days so their "carrier" can pick it up. They won't tell me what carrier they use so I can schedule a pick up nor will they send me a prepaid shipping label so I can actually safely ship it back to them. They've told me twice that a refund will be in my account within 2 business days without actually taking the item back. The last customer service person hung up on me after I pointed out that leaving a giant box outside for two weeks isn't safe or a good business practice. What is going on????? P.s. The comforter i received was damaged during shipping, which according to their own return policy should be given a free return label. read more

Love this place, the only problem is I can't buy everything I want. You'll find a bunch of cool. read more

Bed Bath & Beyond - Fur Shaver? How cool! - Interior Design Near Me - Apple Valley, California

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Rip off. Cloth Shower curtain. Floor model was damaged and it didn't have anything on the clearance label stating it was faded. Purchased it for $ 25.00 got it home and opended the sealed plastic bag and found the shower curtain was faded on every pleat on the entire length. Tryed to return it because it was damaged... they refused to give me store credit or a refund...So I decided to post here to save other people the same headache I put up with. I will never go into that store again. It will cost them more than my 25 bucks because I wont spend another dime in bed bath and beyond ever again. read more

Though the every day prices are more than you would spend getting your bed, bath, kitchen etc. items elsewhere the quality is way better here as well as the feel. Service is always great, the store is large and well stocked, plenty of parking. There is always a 20% coupon waiting in your mailbox or on your phone as well as they have tons of clearance items. Last weekend, $60 pillows for $9.99 then 20% off, appliances are also always worth checking out. Though I don't buy all my home stuff here, they have items that you can't find at cheaper stores, so I wind up coming back. read more

Best BBB ever !!! Super accommodating !!! LOVE THIS STORE !!! Super nice people inside and almost always have what I want and very clean and organized !!! read more

I was returning something I purchased through Pay Pal online. You would have thought the "manager", a grouchy, middle aged woman was taking the cash right out of her purse. She wanted to give me a store credit for the return of 8 towels (changed my mind). I told her I did not want a credit because I wanted to purchase towels elsewhere. The woman said she couldn't do it. Store policy! I would not take no for an answer and her stellar response was that she would do it this one time. Guess what?? I will never be back to your store. Lady, you need basic customer service training!! Call your corporate office so they cab let you know the store's policy on PAY PAL returns!!! Thanks but no thanks! read more

Anytime a big corporation like this doesn't have a decent return policy with no receipt is ridiculous. My first time ever with no receipt and there was nothing they would do. Target offers drivers license returns 3 times a year. Talked to manager and everything. This is why amazon is taking over. read more

Never had a bad experience here. The workers are friendly enough and the store has exactly what you would expect from any other Bed Bath & Beyond. The store is usually not too packed and they have convenient bathrooms which come in handy because that whole shopping center is hard to find a bathroom. My wife and I always stop in just to walk around sometimes and browse at their little holiday decorations and always end up getting something we never knew we wanted. The prices are high of course but that's what happens at these stores. If you sign up for their membership that costs 29 dollars a year you get 20% off all purchases. We don't shop there enough but if you are the type that buys a lot of home accessories, dog items or holiday items, it may be worth it to pay a little extra once to save all year long. read more

If you made a purchase on bedbathandbeyond.com and need to return it, don't do it here. The cashiers and even the MANAGER didn't know what to do! Poor customer service and management is extremely untrained. Even to do a simple exchange is too complicated for them. Ridiculous read more

I shop here all the time I live in jess ranch I purchased 2 mink comforters one for me one for my daughter in law the comforters shed terribly my daughter washed hers 4 times till it was better, I washed mine the same and it still sheds like dog hair My allergies were so bad from it I took it to get store credit the manager Adrianna said she'd give it to me for $31 dollars plus 20% off that I think that's very inappropriate considering it was there product that was defective I spent a lot of money each month there very disappointed how I was treated I paid $87 dollars a piece for these comforters I would rather give it to a homeless person then give it to you for $31 linasayegh@yahoo.com read more

Bed Bath and Beyond always has neat stuff that you won't find anywhere else. Like other reviews said the prices are kinda high, to off set that they always mail coupons and have mobile coupons also. The quality of the products is by far better than most stores. read more

This location is the only one to charge more for a STRAIGHT EXCHANGE. What kind of store does that?? I'm super pissed off! UGH!

Since moving to the high desert from LA I have found this location to be a staple to me as of now. The staff are very nice and polite always offering assistance but not lingering to make a sale. Will be back next week need more candles. read more

This store is amazing. They have anything you could possibly need to furnish a home. The clerk Zach is wonderful. Goes out of his way. Managers Mindy and Dina very helpful. A great place to shop. read more

Staff is nice and store is clean. Majority of products are way to pricey. Prices are really a joke when you can get most of those items cheaper elsewhere. read more

There was no beyond. Just overpriced stuff no one needs. The massage chairs are nice though.