Absolutely terrible experience. This place is completely unreliable, and their customer service is…read morebeyond unacceptable. We purchased 20 ft metal studs, and their employee gave our contractor the wrong size (18 ft). This wasn't a small mistake--it directly impacted our job site, caused delays, and wasted labor. Any competent business would immediately take full responsibility and fix the issue. Instead, we had to chase them down. After contacting Marta (receptionist) and Anet (manager), they told us to bring the materials back for verification--wasting even more time and effort on our end. Once we did that, they admitted it was THEIR mistake and even apologized... but then refused to fully make it right. They only agreed to exchange or reimburse 5 pieces and refused to take responsibility for the remaining 15 pieces that THEY incorrectly provided. That's not just poor service--that's completely unethical. They expect the customer to absorb the cost of their own error. This kind of behavior shows a total lack of accountability and professionalism. It honestly feels like they just don't care once the transaction is done. Do yourself a favor and avoid this place. If you absolutely have to come here, inspect every single item before leaving, because once you walk out, they will not stand behind anything they sell--even when the mistake is 100% theirs. One of the worst customer service experiences I've had.

I'm a GC, Had all the products I needed for my project, yard was clean, loaded quickly and sent me…read moreon my way. I Can't complain. For the people asking for people skills, just go to Lowe's for a smiley face.

Supposed to get 2 scoops of rock, got a bunch of dirt with rocks we had to find and dig out. One…read morestar. Would not recommend this place.

Was out of what I was looking for but had alternative options customer service was fine. Product…read morewas great delivered great price for what we got thank you

After a very severe storm I was in need of 12 tiles. The service I got on the phone and in thier…read moreyard was fabulous not to mention priced reasonalbly! I would recommend it to anyone! The girl on the phone was great!

From the owner: At Victorville Valley Roofing Supply, we take pride in being one of the few family-owned,…read moremulti-branch suppliers of fine quality roofing materials in the industry. We specialize in Matching Tile, Remodel, Additions, "No Job Too Small". Qualified Contractor Referrals Available. Stop by or call today and see why our personal touch and attention to detail make us your 1st choice for all your roofing needs.

The custom wood sheds are beautiful. A younger man and an older man worked together and built a…read morebeautiful shed. Very nice. I gave them five stars because they build custom, quality sheds. Their prices are very fair.

My experience couldn't have been any nicer. I called about having some dirt delivered, scheduled my…read moredelivery time/date and paid for the dirt, all over the phone. On the day of delivery, I was called when the driver was on his way and he was right on time. He was also pleasant and dumped the dirt exactly where I requested. They also have the best prices for fill dirt. I literally did not need to lift a finger. Thanks guys.

Too expensive, and to top it off charging another 4% fee for using a debit card. How you guys…read moreremain in business charging 30% more than other rock yards is beyond me. Find another supplier and a different POS card terminal so you don't make us contactors pay so much. I left without rock after they tried the 4% fee and $40 more per yard of rock vs the competition.

Not sure about quality of products yet but customer service and ethics are not the best in this…read morecompany. Placed an order with a rep from their company and he said it would be shipped in about three weeks. He then sent me an email with an invoice putting shipping date almost five weeks out. After a few weeks I called the company and asked about this discrepancy and they said the emailed date of almost five weeks out was accurate and some what apologized. So on the expected ship date I called them again to see approximately what time I could expect it. I was told all sales people are busy they would call me back. I waited and hour and a half and no call so called them back. This time they transfer me to a sales person right away and when I ask about my item he says it will be at least another week. When I asked why he went quiet for a minute and then said what do you mean why this is manufacturing not amazon we don't just box an item and ship it. I told him about what was told to me when I ordered it and that I had called and followed up and that I had not received any notification that my order was running behind. His response was his company does not have anyone that follows up to let people know when their orders are behind and they don't have a system to let them know when orders are due. I said is that the best you can do he said yes so I said I will make sure to leave the appropriate review so he replied he will leave the appropriate review on me to. Talk about customer service lol. I would say spend the extra couple of bucks and go with a reputable company that at least can track when their orders are due.

I've called and left a voicemail for a situation that happened a few weeks ago and very…read moredisappointed that I haven't received a phone call back. A driver was on HWY 18, going around 75 mph. With the tank spinning, chunks of cement were flying at my car, I slowed down as much as I could seeing there was a line of cars behind me.. I honked. And the man still kept up speed.. now my car has damages from all the rocks that flew out of your cement truck! I have photos of the driver and truck. I think he needs to be spoken to about safe driving. And I want my car fixed from the damage your company caused... I'm more upset that I explained what happened to the receptionist and she sounds upset as I was.. transferred me to a woman's voicemail and I haven't heard back. It's so unprofessional and honestly BULLSHIT.

I'll never recommend these business. They started my laminate and they didn't finish and walked…read moreaway with my money. These guys are fake. They promised me they were gonna finish my house in 4 days, it's being 9 days and they haven't finish yet. In top a that they don't have a clue how to do laminate or tile. I advise you not to hire these company.

Great Staff , Excellent customer service and professional work…read more The prices are right.I will definitely recommend them to all my friends. Thank you Tile Galley Plus.