Worst customer service I have experienced in a long time. We were asked if we were looking for…read moresomething in particular and said we were interested in a couch and asked a few questions about it. The woman said she would check and then walked away and continued helping everyone else in the store but avoided us even as we stood by the couch we wanted to buy...was extremely awkward and very off putting. We won't be back to this place and I would go as far as to suggest if you're not a middle aged or elderly white woman then don't shop here because your business won't be appreciated or welcomed.

I recently had to sell a loveseat to make room in my living room for some other furniture. Frugal…read moreDecore was really helpful. They recommended movers that had a very reasonable rate, and I was given a fair price for my piece, which was in great condition but that I didn't have time to sell myself. I would definitely sell with them again.

We were looking for a desk and found one reasonably priced. When we looked at the desk the pull out…read moredesk was pushed back to HIDE the huge CRACK down the middle of the desk. We purchased the piece not knowing it was defective. The salesman commented,"We just discounted that desk, cause we are getting a huge shipment tomorrow." A statement that was misleading to the DEFECT, and if he had said, "We discounted this desk because it has a CRACK," we could of made a conscious decision with our purchase. I frequently have bought furniture from Nadeau, but will have to find a new store nor will I recommend them to any family. I am a teacher and have a budget for my classroom and made a horrible mistake by buying a BROKEN desk. I hate LIARS and teach children who have better morals than this store. So disappointed and Nadeau is not a representation of Asheville or the wonderful mountain people.

Great selection and fabulous pieces! I was searching for an affordable tv stand and found many…read moreoptions at Nadeau. The store is packed with furniture pieces to fit every need and budget. Many pieces have been restored/repainted. I like more modern colors so this was perfect for me. I selected a long narrow piece painted in a dark gray. I love it and it is perfect for my tv and decor items. Service at the store was wonderful; helpful but not pushy. I appreciate the gentleman helping me get my items into the car. I will absolutely be back!

I have revisited Atelier recently and there's been a new shift in the product and merchandising,…read morewhich aids in viewing more product easily by type or category. I was really pleased with the selections and the timeframes for ordering items has dramatically reduced. I'm ready to move forward with my purchase because of this.

Normally one older woman at the front desk doesn't wear her mask, which is disheartening. Today I…read morewent in and not one of the three employees in front was wearing one. It was so startling that I asked if the Buncombe County mandate had been lifted (knowing full well it had not but hoping maybe they thought it had for some strange reason). Nope! They knew it was still in place and said so with a smile. Too my face. While not wearing their masks. Disgusting. As someone with an immune compromised infant, that level of selfishness and disregard for legal mandates is inexcusable. I have shopped here often in the past but will not again.

we bought a couch here a year ago. within about a month the fabric had gotten really pilly. I…read morecalled the shop and was told by Betsy that was normal and that i could use a fabric shaver to remove the pilling and that I might have to do so three or four times and then it would stop. She sent me a fabric shaver which was nice. Well here we are a year and many shaves later and it continues to pill. it looks pretty terrible, like an old worn out couch - much worse than the (ripped) twenty year old couch we were replacing. I'm embarrassed to have friends over. when I do, we have to spend 30 minutes shaving the couch first, which is ridiculous. I hate to throw good money after bad but I suppose I will - we're planning to have the cushions recovered. It's not ideal since obviously they can't match the rest of the couch and that's not really the look I'm going for. But it's better than tossing it and starting over. I reached out to Four Corners recently to politely recommend they not sell this fabric (I feel bad for anyone else who might select it) and got no reply. So, I guess thats the kind of establishment this is. Disappointing - I prefer to shop independent but in this case it sure wasn't a good choice.

Shortly after leaving my review, Melissa reached out to me to offer an apology, along with an…read moreexplanation, (which she made clear was definitely no excuse), for never getting back to me. She took full responsibility for her oversight. I believe her apology was sincere and that she truly felt bad for failing to provide the customer attention she is accustomed to giving. I will go ahead and let Covid take the fall for this one, (as it seems to be the thing to do these days), and will definitely be open to doing business with Melissa and Four Corners in the future. Thanks for the call, Melissa. It was greatly appreciated.

I posted a negative review about the owner on here about a week ago. I've moved on from the…read moresituation so I took the review down. But with that being said the owner seems like a hard working lady and I respect that. I definitely could've handled the situation better. I hope all goes well for this business, no grudges.

K2 Studio did not stand behind the products they sold to me. I bought a 4 piece bedroom set from K2…read moreStudio in 2019. All four pieces were built improperly with alignment issues. At first, Kim sounded like she was going to help. She acknowledged that there were issues from this particular manufacturer, and that the brand was switching to a different manufacturer in 2020 due to them. We talked about the possibility of getting a replacement from the new manufacturer, but that it would take time to get the product going with the new assembly line. Eventually she offered a partial refund instead. I wanted to get an estimate for repairing the furniture so that I could assess whether the refund was a fair offer. Kim offered to send a repairman to my house to do an estimate. Up until this point, Kim seemed like a trustworthy person so I accepted this proposal. The repairman she sent wrote a report saying that there was nothing wrong with the furniture. He claimed that the gaps were at or under 1/16", but he took no measurements. There are 16 places with gaps larger than 1/16", and they are as large as 3/8". I used a depth gauge to take these measurements, and I offered to send video evidence to Kim showing the depth gauge measurements so that she could see that I was using the tool correctly. You can see the issues I'm describing in the attached photos. I spoke to another furniture manufacturer to ask what industry standards for wood manufacturing tolerances were, and I was told that they were 30/1000" for moving parts, and 10/1000" for non-moving parts. Thus, even 1/16" is outside of spec. Kim also tried to claim that humidity explains the gaps, but the manufacturer I spoke with said that furniture shouldn't have gaps this severe from humidity. I own other wooden furniture in the same house (same humidity conditions) and it does not have these issues. Kim later forwarded me an e-mail from her repairman to her where he admitted that he hadn't taken any measurements. Despite his admission, and despite the evidence I submitted to her, she declined to do anything about our furniture. She also used the repairman's report to close a credit card claim that my wife and I had opened since Kim was taking too long to solve our issue. I recommend staying away from this merchant. The styles are beautiful and enticing, and you might be lucky enough to get furniture that isn't damaged. However, if you get furniture that doesn't meet industry quality standards you may have an experience like I did. It's not worth the risk - there are plenty of stores around North Carolina that offer similar styles but that support their customers. If you like a piece in their showroom, I recommend finding another merchant that sells that piece.

I'd give less than 1 star if I could after my experience today. I've been here several times in the…read morepast and bought some wood previously. I feel like I got judged and discriminated against today by the owner Mark. First time I met him was today. I inquired about tarped wood sitting in the parking lot. Rather than helping me, he seemed more interested in removing wood that he wanted to plane and sell and I was a distraction to his newly found treasure. As we were walking to go back in the store, he basically dismissed me. "Okay, thanks for stopping by." He literally stood in front of the door. I said, "I am sorry, did you assume I was not going to purchase the wood we looked at or look at anything else?" This was very insulting... He said, "that wood is very expensive. This comment alone told me that he judged me as someone who couldn't afford what I was looking at. Bad news for you is that I can afford it and your discrimination doesn't deserve a penny from me. Owner (Mark) don't bother responding. A response from you will never convince me that you don't discriminate. BTW: This place is way overpriced! Some of the stuff looks like garbage picked up off the side of the road.

We bought Canarywood from some country that the owner went to. I can't remember it's beautiful…read more They've got very rare wood and nothing like we've ever seen. My husband was a remodeling contractor and we have done some fabulous work because his purchase.

This store is a treasure hunt! They have a lot of brand name items. There really good deals. The…read morestaff is very nice and friendly.

My kids & I went in for the first time since the name change. It's almost the exact same except…read morethe name. Lots to choose from. Clothes & store was neat. My kids & I found a couple of things for a great price. We spent at least 30 minutes just looking at all the great clothing & jewelry that they have. The best thing about our trip was at checkout. A young lady her name was Elanie, she was just great. Great attitude, very beautiful smile. Every retail store needs an Elanie!!!

Kevin was more than willing to help me pick out my furniture and answer any questions I had about…read moreordering and financing the order, over the course of two days, furnishing a large apartment. Highly recommended! The people that delivered my furniture were also great.

The sales associates were very friendly and helpful. There are lots of selections and the store is…read morewell organized.