Saw the poor reviews, guess they turned it around. Went in yesterday and Gabriel Gutierrez helped…read moreme get an answer to all my questions. Didn't try to hard sell on items that I didn't need and gave clear and correct information on how to solve my issue.

It hurts whenever I feel the need to give a business a less-than-favorable review, but when you…read moredeceive customers with your web site, you've got it coming. As any home DIY'er will know, the only real time you've got to work on those projects is on the weekend (Saturday, mostly, because Sunday is for family and football). So, this one Saturday, I'm working on our leaky kitchen faucet. Anyone who's fussed and cussed at these things can relate. I needed some parts and went to Google a local parts solution. Up pops Ferguson's on the page and, hey, not even a few miles from me. Fantastic! Hop in the car, I'm on my way. Arrive there only to find it's their kitchen and bath SHOWROOM. Everything shiny, pretty and new. Not a spare part end cap or aisle to be seen anywhere. So, I ask. "Oh no," she says, "we don't have any parts here." "But, your web site says you do." "Well, we DID at one time, but it's been moved to another location." ..... "and they're closed today"..... So, not only do you not have the parts here, like your site said you did, but your parts store is not open on a SATURDAY??? It's a good thing I can ALWAYS rely on Home Depot to the rescue! Now, I have to be fair and give this a two-star rating - it was a very immaculate-looking showroom.

Nice store, but being a coastal town, they should have coastal decor merchandise. I would shop…read morethere more frequently if the check out lines weren't consistently long and they had coastal themed items to purchase, because prices are good.

TERRIBLE customer service. Only ONE cashier #4 for at least 12 to 15 carts. We've been in line over…read more10 minutes and still have SEVEN carts in front of us. No one is helping #4 even though there's at least 2 other employees in the area. WAKE UP. UGH.

After discovering that Plumber's Warehouse is closed, I was pleased to find this supply store right…read morearound the corner of my house. Unfortunately, my experience there means that the location is the best thing about the store, I won't likely go again. Their supply is pretty limited, mostly little copper bits and pieces, a small assortment of things you would expect to find, toilet stoppers, tubes, etc. What was really bad was the service. I went in and asked for a base plate for my new faucet; i'm changing from a 3-hole configuration to a single hole, and the base plate is necessary to cover the other two holes. The guy acted like I was speaking another language when I asked for it, then proceeded to continue to make me feel like an idiot, making faces every time I spoke, and behaving as though I didn't know what I was talking about. Irritated, but knowing well that this was the only game in town, I gritted my teeth and made my way to purchase the hole covers he said "are the only thing used for covering extra holes", in the wrong finish, and quite cheap looking. because nothing is priced in the store, I asked how much they were and he smirked, "$20 a piece". It was the smirk that put me over the edge. He rang me up at .85 cents per, and I paid and left as soon as I could. This guy is a first class jerk, doesn't know the first thing about customer service, and should be told that you don't have to be male to be able to replace a faucet. Girls, beware.

From the owner: Get the quality pipes, valves and fittings, waterworks, heating and cooling equipment, parts and…read moresupplies you need, when you need them.

This is a great showroom that carries carpet and different types of hard flooring options. They…read morehave a decent variety to choose from. They have a limited selection of countertops but ample tile and backsplash options. I was with my mom to assist her with picking out tile and carpet for her home. Alexis assisted us and was very kind and knowledgeable. She listened to my moms needs and concerns which had to be factored in with the selection process as she is disabled and in a wheelchair. My mom selected her carpet and tile and scheduled an appt for an employee to come out and measure. Alexis allowed us to take the samples she selected home so we could get a better feel of how it would look and pick up in the lighting in her house. The technician will pick the samples up when he comes. I'm so pleased! While the showroom isn't large they had a good selection and customer service was excellent!

A year ago we purchased flooring and installation which cost $12,000+. We went with this company…read morebecause of their many years of experience. During the sales process they adjusted their price downward by 25% after we obtained a competitive bid (they were not happy about that, I'm sure). The installers worked very hard to get the job done but towards the end they hurried and did not do a great job on the last room and left all of our walls filthy to the point we almost needed to repaint, but I didn't complain. I was disappointed that Alex did not arrange for matching threshold materials and so I called after the installation to see if we could arrange that. I called 4 or 5 times and sent an email, but they never responded. So we gave up and are stuck with the cheap metal threshold that was used. Here we are a year later and we are having problems with the installation in our kitchen. Planks are separating and planing in a high traffic area because the subfloor was not properly prepared. It needs to be fixed soon. Because of our previous experience with them not returning calls, we dropped in and Alexis told us she would have Alex give us a call the next day. He didn't call. We called back 3 more times on subsequent days and each time were told that Alex would call us. He never did. So, the bottom line is that these people are happy to take your money, but you better hope everything gets done right the first time because they do NOT stand behind their work and will simply NEVER call you back if you have problems. I DO NOT recommend this company. We used Aston for countertops and backsplash and their customer service was absolutely flawless. Use them.

Allan and his products and services are of the highest quality. When something came up, Allan…read morecommunicated any changes that needed to be made. His prices are reasonable, but what impressed me was his ability to stay within my budget. He showed me a free 3D rendering and he brought samples to our first appointment. Over all great service.

From the owner: At Revitalizing Renovations, we understand that your home is more than just a structure; it's a…read morereflection of your style, personality, and aspirations. We specialize on the turn key renovation of Kitchen and Bath spaces. Please call us to schedule a free consultation today!

Great Service ...Knowledgalbe sales people ...Great Pricing ...Free Delivery…read moreWhat more can I say?

When a problem arises with a fabricator that the manager (Michael Buergers) highly recommended and…read morethe work is done wrong, instead of siding with the customer or helping resolve the situation, the manager sides with the fabricator who does very low quality work. The manager does not call you back. We spent a fortune buying products from this company. Extremely disappointing and lacking customer service. I will advise everyone to NOT buy from this company.

Awesome collection, spent the time to make sure we got the slabs we wanted, loved the service!read more

They were so helpful today. Spent a lot of time showing me different plants and answering all my…read morequestions. Prices were very reasonable. I'll be back.

I needed patio restoration. Bryan was the guy to talk to. The crew did a good job. I am happy with…read moreresult