Jerry does fine work in a timely manner. He is dependable--showed up on time and finished the job…read moreas promised. He is very knowledgeable about all house issues and even offered me free advice on a problem I was having with my sink saving me a costly plumbing repair estimate. Highly recommended! K. Johnson South Bend, IN

From the owner: Our specialty is home remodeling: kitchen, bath, flooring, minor plumbing & electric, & all finsih…read morework. Whether you are making your home into your own oasis or refurbishing a new property for rental, I'm your one-stop call to get it done from start to finish with lasting quality.

Worked with Ty on a remodel of the bathroom. Great customer service, answered all my questions and…read moreprovided a detailed reasonable quote. Installers very professional and stayed in close contact for my input on "small details" (toilet paper holder placement, mirror height, etc.). Highly recommended company.

they did @ really great job on a bath remodel for me. the only reason I don't give them 5 stars is…read morebecause the job went a little over time line. cost was commensurate with other builders but quality was top notch. if you get Riley to work on your project he does a great job.

The kitchen cabinets that Johnny built for us are BEAUTIFUL! He took his time to assist us with the…read morewood and color selection along with the layout. His daughter was very helpful when Johnny wasn't available and his sons were very meticulous with the installation. We will definitely recommend you to our friends. Thank you!!!

Faced with a difficult custom application of a basement bar on poured walls built under a…read moreoctagonal breakfast nook Johnny's cabinets were an amazing fit and look. I wanted something rustic but refined. He knocked it out of the park!

George was so helpful! He explained each step of the process through the remodeling of my kitchen…read morein my summer house in South Bend. The cabinets and countertops came out so beautiful. Definitely will be coming back for my bathrooms next year!

I wouldn't even give him a single star.. He lies steals & haggles you for every penny you will let…read morehim take. Lies: about how many workers he has (not 4) try 1.5 when he decides to show up, states licensed professionals are hired to do plumbing then rakes up bill and does it himself (his only worker told me so), doesn't start on time, doesn't review what he is doing just picks stuff & makes you pay the difference. Hires electrician to do work not on contract, then demands you pay it without asking prior to do a change of order or addition to expense. I think not.. (my son is a electrician) Expects all money or more than 75% before half way done only to walk out on project taking cabinets you paid the difference for delivered to his own address so he can return them & leave you high and dry when he plans a argument, cussing you and his worker out when confronted about the fraud plumbing job. His contract isn't a contract just the beginning mark up on what he can steal from you. He has two others women suing him (look it up) & is a felon & thief. He doesn't work well with others & is a master con artist and double charges ya by making his descriptions so you don't understand the details. States he has been in business 33yrs but if you look up his business it's only 7yrs old. Do NOT hire or trust this man. He will take all your money & start but not finish a single job. His one worker will be the only person showing up & then you get to hear him cuss, belittle & demean him daily. It was awful & it's no wonder he doesn't have workers. He is the worst & is highly rated on BBB but if you ask me it has to be all fake when he has a rap sheet with ppl suing him & doing unlicensed work like he does. He offered me Xanax when paying him the first day, guess that should have been the red flag that this guy was not what he said he was.. took my money and walked.. smh don't be fooled & let the same thing happened to you. call me if you want to know more 5744858802 I will be suing as well-Shannon Howse

Chet came to the house to give us an estimate. He was very professional and courteous and explained…read morehow everything would be completed. He said to feel free to call the office with any questions. He also gave us directions to the office (store) so we could go and see displays ( and try them out). Braydon did the install. I can't say enough good things about this young man. He was extremely courteous, saying yes ma'am and no ma'am, worked hard with no breaks, including lunch and cleaned up when he was finished. He even used a whisk broom & dust pan. The trash was put in a large bag and then into his truck, NOT in my trash. He made sure to ask my opinion on where to put the grab bars and the portable showerhead. This is a company I would love to have do any other work in my home.

I purchased a Bathfitter for my mother's home to convert her bathtub into a larger shower area. All…read moreof our options were described in detail and the rep was very kind to my mother. The installer was respectful of her home and clean cut. We were supposed to have 2 grab bars and they only brought one, but they came the next day with the other one. My mom is now able to stay in her home and shower safely.

I requested a quote via Yelp and was able to schedule a cleaning the following day, no wait time…read more The turn around was excellent. I needed a natural fiber (cotton canvas) tufted sofa cleaned after it was stained with coffee. Abel the technician was very upfront and honest. He informed me of the process and disclosed that there wasn't any guarantee that the stain along with other spots would come out given that other products were already used and the spot was rubbed vigorously instead of blotted, but after he finished his work and I air dried the cushions they look good as new! Their cleaning product and equipment/machinery did the job! I highly recommend MasterCare for your cleaning needs, they are Masters at caring and cleaning.

Very professional, did a very thorough job,explained job details and procedures. Great price too…read more Will definitely use their services again.

Well thus far I'm not impressed. Friend bought a box spring on Thursday and they stated they would…read moredeliver it Friday - Friday am was told it would not be Friday. It would be Saturday- between est 10-2pm - box spring was delivered at almost 7:00 pm Sat night. Then asking for an additional $40.00 on top of the delivery charge to bring it in the apartment. For a new place I'm not impressed.

This was the first time purchasing through Bob's and I bought a brand new bedroom set. Was…read moredelivered broken and set up broken. I paid for white glove service and noticed within a few hours that the nightstand had a hole in the back and the bottom drawer would collapse and make a clicking noise every time I open it. I contacted customer service. Ordered a replacement for the following Friday. I requested an evening delivery time due to my 24/7 building restrictions and that no one will be home to sign during the day. Found out a day before that it was being delivered in the morning. Customer service canceled and reschedule following Tuesday. I spoke to multiple representatives in between who confirmed that they had left multiple clear and distinct notes for the delivery team that it has to be delivered in the evening. Was found out the day before the second delivery that it was coming again in the afternoon. Rescheduled for a third time where I was guaranteed by two representatives, with text message proof that it was coming that following Friday after 4:30 PM. I then received a text message after speaking to the six representative that it was coming in the afternoon. I finally got a hold of an in-store manager after calling Customer service a few times. He changed the delivery for Saturday. As I'm writing this review, I am continuing to get emails that it is coming Friday, today, let me remind you No one will be home and there are building restrictions, however, I was told in store that it is actually coming Saturday, but I did not get any proof or email confirming that. This has been the worst customer service experience, especially as a first time buyer. I requested a full refund of the nightstand, which has not been accommodated for, I've asked for a full refund of my white glove service, which I only got a partial refund for. it has been almost 2 weeks and I still have not got my replacement and the lack of service between representatives is unacceptable. Come to find out that actually zero notes left for the delivery team, which means customer service did whatever they could do to get off the phone with me. Absolutely unacceptable. never be buying from Bob's again or recommending it.