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    Bedford Obgyn Associates-Upmc Phys

    1.5 (2 reviews)

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    Rockville Gynecology - 10.10.23

    Rockville Gynecology

    3.6(116 reviews)
    91.5 mi

    I've been a patient at this office for over 10 years & unfortunately, I'm officially done. I miss…read morethe days when it was a smaller, more personal practice & Dr. Gonzalez was still around. She truly cared--she followed up herself, worked tirelessly for her patients & even called to remind you about your annual appointments. That kind of genuine care is long gone. My experience over the last two years has been terrible. Since they expanded, it's like they completely forgot how to treat their patients. They don't remember anything from prior visits, there's barely any follow-through & everything feels rushed & impersonal. Now, they've added insult to injury by announcing that they're going to start charging patients for basic services--things we can't even do ourselves. Even something as simple as a prescription refill feels like you're bothering the nurse or PA. It's crystal clear: they don't care about patient well-being anymore, they just care about squeezing more money out of you. And to top it all off, they had the nerve to send out this email announcing the new fees--while shamelessly promoting their extra services at the bottom. As if we'd want to pay for even more after being told we'll now be charged for the basics. The lack of self-awareness is shocking. I even went back & removed the 5-star review I once left. This office is not what it used to be--it's become disorganized, disconnected & profit-driven. I wouldn't recommend them to anyone anymore.

    Absolutely the worst office billing experience possible. From an annual non covered service fee…read morethat they implemented last year of $50 to coding your insurance bills incorrectly, they are just trying to make money and don't care to inform the patients when they charge you. I had called and asked for prenatal care for a pregnancy and was told okay to come in. Instead they charged it as a diagnostic, not as prenatal care then proceed to tell me afterward they don't code insurance for prenatal because they don't don prenatal care and then charge a few hundred dollars. Why on earth allow the patient to think they are coming for prenatal care when they don't offer it. It's an absolute scam on their end and their office should be flagged for that. Their doctors are fine, but beware of all the billing issues and surprises. Unethical coding practices.

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    Rockville Gynecology - Lobby to building (10.10.23)

    Lobby to building (10.10.23)

    Rockville Gynecology - 10.10.23

    10.10.23

    Rockville Gynecology - 10.10.23

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    10.10.23

    Meritus Women's Health Specialists - Professional Court

    Meritus Women's Health Specialists - Professional Court

    3.2(6 reviews)
    47.6 mi

    I have been coming here for years and have always received excellent care! I would highly recommend…read morethis center if you are looking for an Ob/gyn. They are caring to all your needs, take time to answer any questions you may have, the staff if very professional and they always have my chart up to date.

    I have had nothing but bad experiences since i started going here. They have been consistently…read moretrying to get me on birth control after telling them why I do not want it in depth, yet they always shove it down my throat like it's a necessity. I did at one point have the bar in my arm from them and when I had to get it removed they used lidocaine which I told them many times did not work for me. I felt every pull from them trying to get it out of my arm, it took 3 of them yanking at my arm for an hour to get it out while I was crying my eyes out in pain. Not only that but I had to have surgery and they scheduled me without any consultation with me at all. They did not take my schedule or work schedule into any consideration. They simply just scheduled me on a day and called to tell me, when I told them that day did not work the nurse, I think her name is Molly, got an attitude with me and kept trying to force me to abide to her wants for MY SURGERY! She even went as far as to push the date through to the intake nurse who called me and was extremely confused when I said I was not having surgery that day and explained I wasn't consulted before scheduling. She apologized for the offices dismissive behavior. The nurse who is supposed to fix the surgery scheduling said she would call me back in 30 minutes, after an hour and a half passed I called back in attempt to get ahold of someone to figure out what was going on. The nurse that answered put me on "hold" but in fact I was not on hold and heard every word from them calling me an impatient b**ch, to them saying I just need to accept the day they want to do the surgery and get over it because it is their decision. I fully understand working with their times as well and expressed that on multiple occasions yet they still are attempting to force me into a day I cannot do. I also have had surgery from them back in February and have a scar that has never healed and every time I have expressed this to them they tell me it'll heal on its own to just give it time. It's been 4 months and I'm still having issues with the "scar" site. They simply are dismissive and do not care about their patients, do not go here, go literally any where else. This place is unprofessional and careless!

    Women's Health & Laser Care

    Women's Health & Laser Care

    2.3(3 reviews)
    32.4 mi

    First off, this office is highly mismanged. I was getting ready for an upcoming surgery, and they…read moreasked me 6 times in one month about paying a bill that was already on a payment plan. The staff also treated me like I was a walking bank account. Dr. Opieda is very nice, however she is always in and out and doesn't take time to answer questions. I have Chiari, and it really messes with my major systems. She acted like it was no big deal and didn't listen to me. Then, after I went to Hershey, they told me it was not medically necessary to have my ovary removed, something I had let Dr. Opieda make a quick decision about in the OR. Also, I had to get my records faxed to Hershey, and they did not do it after I waited for the woman to come back from vacation. To get paper copies, I had to knock on a window to get the office manager to unlock the main door as two staff members sat in reception, doing nothing and talking about their upcoming weekend. Also, when they sent me paper bills, they used my mothers' first name instead of mine. Then, when I corrected the manager on the phone, she PROCEEDED to use my mother's name. Ridiculous! This is not my experience, but a woman sat in the waiting room, crying on her cell phone, that she was required to go to wound care because her surgical site got infected. STAY AWAY.

    I came here for a much needed change in providers for OB/GYN care. I found this practice because…read morethey were listed on my insurance company's website. When I called to my make my initial appointment, I had to give some basic information and wait for a callback from the office manager to decide to accept me as a new patient. She did. It only took a week to get in and it partly took that long due to my lack of availability. I am used to a newer, high tech practice. This one was very different. They still use paper charts and a computer system that seems to be an ancient DOS. I can overlook all of that because the care is what's important. I saw Dr. Bisacco. He is an older (50s?) guy and was dressed casually. No scrubs or lab jacket. He thoroughly answered all of my questions but I only had very few questions since he explained my treatment so thoroughly.

    Bedford Obgyn Associates-Upmc Phys - obgyn - Updated June 2026

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