July 25, 2025 I took my 8 year old German Shepherd to Shoreland Animal Hospital. During a routine…read moreexam my dogs spine was "collapsed in the T5-6 disc space with T2/STIR Hyperintensity of the disc space". Quoted from Blue Pearl Neurology Farmington Mi. This left my dog a paraplegic which resulted in euthanasia. Dr. Starkey failed to disclose the injury just telling me she had to "manhandle" Kaiser and he may be sore. When Kaiser could not stand I told her directly my dog was unable to walk at least twice and upon the third time she tossed me a blanket and said use this as a sling and take him out. This Dr. sent my pet home with a broken back and allowed him to suffer for 5 days until I could get him to a neurologist that verified what had happed. Incident has been reported to the Ohio State Board of Veternarian's for a malpractice complaint. There are many good veterinarians out there, do yourself and your pet a favor and use them.

After 5 years, I will be taking my dog to another vet for care. The only reason I have taken her…read morethere is because that's where the rescue originally took her. Over the past 5 years, I have experienced rudeness from the front desk and assistants. The intake lady acted like she didn't even want to touch my 5lbs dog and acted scared of her. Then, the fees are exorbitant and have only gotten more out of hand. You want to charge me $1200-$1600 for a DENTAL CLEANING AND 1 EXTRACTION?! I called multiple other vets to find that service at half the price for my specific dog. Additionally, the newest vet I saw (seems like a revolving door), while very nice, gave her a 2 week injection and a 1 week supply of pain meds for a bad tooth and the front desk proceeded to tell me the only surgeon available is an entire month out. This is in line with their other scheduling, which sometimes means a month wait for a "sick" animal. Finally, the vet tech tried to tell me that my dog needs a rabies vaccine despite having had one in June (and it's on her record). The new vet laughed at that requirement anyway, as it is not needed for a sedated procedure. The worst of it all is that when the new vet called for my dog's records, their only concern was whether she would be keeping her dental appointment in March. Completely unacceptable all around!!

I had to find another after going here for over 20 years. I will never go back to the rude person…read morethat took over. She's ridiculous.

The entire staff is incredible. I take my personal dogs and foster dogs here, they've gone above…read moreand beyond for everyone. I couldn't recommend them enough. Very reasonable pricing too.

I was so glad to be recommended this vet office from one of my customers! They are the most…read morereasonable on prices and you can tell Dr. A cares about your pets!

This is by far the best Vet I've been to!!!! Customer service is great and the doctor is very…read moreprofessional and on point. I drive here from Michigan because it's the best service for the best price!! Highly recommend!

Dr. Megan took care of our corgi, Sasha, for over 13 years. Sasha required complex care as she had…read moreliver disease, Cushing's disease, and finally lymphoma. In addition to medication and diagnostics, Megan understood Sasha's behavior and fearfulness. In the final months when Sasha was quite sick, Megan was readily available to make our girl more comfortable. She called us numerous times and really listened. She was very supportive. Our beautiful dog has been gone now for 3 months. Thanks for the great care she received! Because of that she was able to have a long and happy life.

I'm a HUGE fan of Dr. Megan. She took amazing care of my kitties when I lived in Toledo, and…read morehelped us through a very difficult time when our beloved Sly was going through Chronic Renal Failure. Wish I could find a vet like her in Chicago.

It was not my intention to just board my rescue dog at the first place available, but I was…read moredesperate and my neighbor said to go there, so I did. Sometimes I think I should have checked into other places. I never have. My dog comes home happy and tired from daycare (she goes once a week.) She comes home happy and healthy and tired from boarding. Her last stay was 11 days! They know her. I know she can be a handful but I don't even consider an alternative. She is at home with the staff and anyone who has a rescue knows that's worth everything!! Thanks for taking such good care of Brandy.

I am a regular client at WTAH. I had an emergency on a Saturday morning and they were able to get…read moreme in to see the Dr. Being a walk in, I expected to wait, multiple times the Dr and staff apologized for the wait but I was just so appreciative that they got me in. They kept me informed what they were doing and went over the results of his tests. They are all great staff

They treated us like family. We are not from the area but they got us in to help our beloved…read moreDiesel. I would recommend this vet office to everyone.

The veterinarians themselves are wonderful, but watch out for the tech staff. We will NEVER take…read moreany of our companion animals back here ever again. Plain and simple: the tech staff HATES cats. If you ask them to perform a service, be sure that you are present to see them actually do what you have asked them to do, as they will bill you for it and not do it! They were asked to clean our cat's ears and they said they did but the cat's ears are darkly colored inside, not dirty. They were also asked to apply a topical anti-flea product, but instead of applying the product properly, they dumped it onto the cat's head, saturating her fur, and that made her sick - her ears and head were beet red the next day. My cousin who is a vet technician visited us that day to clean the cat's ears - they were FILTHY inside - and also gave the cat a bath to remove the irritating product from her head - all of her fur on her ears fell out as a result of THEIR over-application and mis-application of the product. MBVH charged us for the ear cleaning that they obviously never did. We were ripped off and our cat was harmed. Shame.

Horrible place. My dog is blind because of their inadequate care..run away! Then when want to…read morequestion them how this can be they dont return calls and play the duck and hide game. Very unprofessional.

DO NOT GO HERE FOR AN EMERGENCY. This is NOT an animal hospital. If something goes wrong during…read moresurgery, they close at 7pm - no questions asked. They can't hold your dog overnight for observation, apparently!! What was a standard procedure KILLED my parent's dog. DO NOT GO HERE. AVOID AT ALL COSTS IF YOU LOVE YOUR PETS.

Dr Henderson is WONDERFUL! She is so compassionate and caring. She genuinely cares about her…read moreprofession and the lives she comes in contact with... and IT SHOWS! I made the mistake of taking my pet to a different vet and it was the last time I will ever do that again! South Surburban is AWESOME AWESOME AWESOME! The staff is all very caing and helpful! I LOVE THIS PLACE!!!