TLDR: Try this place first! The deal we got was unbelievable…read more My wife and I were in need of a bed for our new apartment. We loved our name brand mattress that we'd worn in far too much. I wanted something big for our new big master bedroom, but couldn't afford a big name like we'd gotten last time. I went to Mattress Outlet for the sole purpose of trying a few out just to see what we liked. So I could go home and order a cheap one online knowing the type we were then looking for. Once we walked in Chris greeted us immediately. He was super friendly and listened to my spiel about our situation. I really wanted something bigger and more supportive of my back. I never dreamed we'd be able to afford a mattress from a local store. He had us lie down on his current manufacturer's closeout deal. It just so happened to be exactly what I was looking for! The price was amazing. I went home and looked up the mattress as I knew the brand wasn't cheap (same brand as our beloved old one). I was amazed to find out we had received a 75% discount on an amazing orthopedic mattress! The (free) delivery came from Chris's daughter and her fiancé. They were just as kind as he was and very efficient. It was clear this wasn't their first rodeo. They got our brand new California King mattress setup on our second floor just minutes after arriving. I can't stress enough just how much I appreciate Chris and his family. It's been a few weeks now and my back has never felt better. I know this is a long review, but it's because I can't thank them enough. I'm not getting paid to write this and I'm not a family friend, just a local cheapskate that couldn't be happier! I'm so glad that we stopped in here first, before just ordering something online. Thank you so much Chris!

I can't say enough about . I got my mattress swiftly, just as he said I would, super comfortable,…read moreand he's one of the few that I find to give great and does what he says. Thanks, Chris.

An absolute pleasure to deal with. We had a problem with the mattress we bought there. Within a…read moreweek of filing a warranty claim they delivered a new mattress. Too bad more businesses do not provide the level of customer service tat Sleep Zone does.

Just bought a temperpedic here and it took us a while to decide and they were extremely helpful and…read morepatient with our process. I wouldn't shop anywhere else . We visited other stores that sold mattresses but sleepzone offers free shipping and you cannot beat that. Im very pleased with the choices they had and allowed us to try them over and over till we were happy with our choice at the end . Steve was extremely funny and helpful in any questions my husband and i had . They did not push us to buy . Im happy to help out a local business and id recommend them highly to whomever needs a new mattress . Exceptional customer service!

I bought a mattress here and it lasted years. Most comfortable mattress I've owned. Definitely…read morebuying another mattress here.

The guy at the desk was very helpful, he explained everything in great detail, and was able to get…read moreme a new bed and box spring. I didn't have a whole lot of money to be spending so he recommended the clearance section and I was able to find a fantastic foam mattress for a good price. They didn't have the one we wanted in inventory so we drove to a different location to pick it up, upon arrival at the other store we waited almost an hour for them to load even though there were no customers there at the moment. However once they did load it the guy was very friendly. I will most definitely be buying my next mattress from Mattress Firm.

My wife and I recently purchased a bedroom set from Cannon's Fine Home Furnishings, and the entire…read moreexperience was outstanding from start to finish. Not only did they offer the best pricing we found anywhere, but their level of communication throughout the process was exceptional. Every question was answered quickly, clearly, and with genuine care. The white glove delivery and setup service was top-notch. The delivery team arrived on time, handled every piece with extreme care, and made sure everything was perfectly placed and assembled before they left. They even took the time to walk us through each item and ensure we were completely satisfied. We couldn't be happier with our purchase or the service we received. Cannon's has earned our trust and future business. Highly recommend!

Ive made many purchases here and have always had a great experience they have a large selection and…read moregreat prices we will not shop anywhere else.

When I walked to the door, everyone was friendly with a smile and I told him I just wanted to look…read moreand they didn't bother me in anyway until I felt when I was looking for and they were most helpful and yes, I will be back

Just went into browse. Lots of furniture of all kinds. Very large warehouse operation. Fairly…read moreattentive staff. But I'd imagine it probably gets pretty hot and stuffy in the summer. So if you visit in the summer dress according.

Zak's is your one-stop for home furniture. The outlet is located adjacent to their main store on…read moreNorth Roan. Between the two stores you should definitely find what you're looking for. The showrooms are clean and well organized. The salespersons are not pushy and very helpful and work off of commission. The prices are reasonable for higher quality furniture. Overall I was pleased with my purchase here.

Thank you Dianne for your amazing customer service! You have really made our shopping for…read morefurniture so much easier!

No pressure sales. Plenty of time to make your selection and set up delivery. Delivery was within…read moretwo weeks, but our furniture was in a distribution center.

Sales person was helpful, friendly and knowledgeable. Would definitely go back next time I needed…read morefurniture!

Family Furniture is hands down the best place in the Tri-Cities to buy furniture and mattresses…read more They have a beautiful selection of all styles of furniture, and you cannot beat their prices! The owners, Pete and Rachel, will treat you like family and always have your best interests when helping you find the pieces you need. They also offer free delivery within the area if you are willing to help unload the furniture!

Yes this store is OPEN. Since around 2002. Pete and Rachel are very helpful and there prices are…read more. well like the poster below mentioned .. Fantastic.

Very pleasant experience. Steve was our sales guy. Very nice. Adam was our delivery guy. Also very…read morepleasant experience. Both delivery guys were super nice and great. Love our new bed. Our back aches are gone after the first night. Well worth the wait for this wonderful bed.

Hats off to David Hanson, from the moment we stepped through the door he greeted my wife and I…read morepromptly with amazing compassion for our concerns in purchasing a recliner for my wife after her shoulder surgery. David began with a few basic questions and listened to our desire for our budget and needs. Instead of jumping into some of the more expensive chairs he immediately went for what he considered most comfortable middle of the road. As soon as my wife sat down on this recliner David described the features and it's made quality which was more important than I would have imagined. They are differences in each manufacturer and found he even knew about special adjustments we could make during ownership. This to us was not only a delightful experience shopping but worth noting this was an educational experience as well! We had been shopping at other furniture companies in Johnson City and had always thought Grand Home Furnishings would have been out of our budget. What a surprise it was after visiting another local furniture store where the folks working hardly knew how the chairs we were looking at worked but didn't give the vibe they wanted to show us something other than their most expensive. Glad we stopped in Grand! Thank you David for sharing your knowledge and experience with us helping us make an expensive decision. You guys have earned our future business and look forward to shopping for a new bed soon!

I'm going to give them 4 star just because I had to write a letter, provided photos, documented…read morethe warranty and purchase to get them to do anything. They were prompt looked the martress wrapped it in plastic and took it back to their company. To check it out and repair if need be. I am impressed but it took a bit of pressing to get the job done. PS The two gentlemen who picked up the mattress were polite and respectful!