We also had a terrible experience with this company. We trusted them to negotiate with our creditors as promised but still had them serving us stuff at our door and ended up filing for bankruptcy. Sent them so much money. read more

Service in non existent, never returned calls, failed to follow through with claims to help. Had receptionist responding with a generic "we're working on your case" Gave a one star because zero stars was not an option. read more

Do not work with these people. I owed $62,760., they collected $34,155.90 and made one settlement for $12, 275.00. They pocketed the rest and still left me with $32,000 in debt and a IRS bill for over$3000.00. DON"T USE THEM! read more

I'm writing to you to expose Bedrock Legal Group which is a Debt Consolidation Company that takes advantage of their clients and their money. This company will leave you handling your own legal issues with creditors, remaining balances from creditors which turn into garnishment. I found myself in a financial bind and wanted to consolidate some bills to pay off creditors. Therefore, I enrolled 9 accounts in a Debt Consolidation Program with Bedrock Legal Group (Client ID# B10014279702) for 4 years. I was enrolled in this program from 9/08/2017 to 8/17/2021. This company was automatically drafting payment from my checking account which was going into a saving account for them to pay off my creditors. I was paying them approximately $695.66 per month which total $33,346.98 of total payment into the saving account. Out of the 9 accounts enrolled they only settled 7. However, I was never contacted by Bedrock Legal and advised that 3 accounts weren't handled. I was under the impression that all accounts were negotiated and paid off in 2021. In November 2022 I received a garnishment letter about my Macy's account and then another letter in March 2023 in reference to my Sears Citibank account. This prompted me to reach out to Bedrock Legal to find why I'm receiving garnishment letters. When I called Bedrock Legal, I wasn't given a valid reason of why the Macy's account was never touched and handled for settlement. I sent a copy of the garnishment letter to Bedrock hoping they would assist in stopping the garnishment and reaching out to the creditor. There was no legal action made on their part. Which left my wages to be garnished. I took out a loan of $6935.44 to payoff Macy's myself to stop the garnishment. Please, keep in mind this balance was settled at a higher amount from when it was enrolled in the program. I paid a total of $12,847.70 in provider fees and was not represented by Bedrock in this matter. I asked to be credited any fees on this account since I had to settle this matter myself. I submitted a request for credit in December 2022 and it's still under review. I also brought to Bedrocks attention in December 2022 that the same law firm (Tenaglia & Hunt) handling Macy's also had my Sears account. I notified them of this information hoping this would stop any garnishment on the other account. When I received the second garnishment letter about my Sears account. I reached out to Bedrock inquiring information. I was advised by every representative that I spoke with that this account was paid and settled. I asked for documentation of this and was sent a copy of a settlement letter that this account was supposed to be paid off in 18 payments from 4/30/2019 to 9/30/2020. After reviewing my account and working with the company (Reliant) that send out payments for the accounts in the program. I was shown 6 payments were sent and the last 2 voided. Which means only 4 payments were made. I had to bring this to the attention of Bedrock Legal and inquired why this happened. I'm just find out in March 2023 that the settlement was withdrawn by the creditor and a new negotiation was never submitted by Bedrock Legal. I was told by them that the negotiator that set up the settlement no longer works for the company. Therefore, this account sat dormant from 2019 to 2023. When the settlement was negotiated there was enough in the saving account to settle all 18 payments. Now Bedrock Legal is looking for me to make more payments in the program to settle the two remaining accounts (Sears and Evine) in the program. I feel these 2 remaining accounts should be settled by them. I don't trust putting additional fund in a program where funds are being mishandled. This company won't do anything to assist me unless I put more funds into the saving account. I'm now left to handling my legal issues on my own. I can't even get information from the creditor because Bedrock Legal has a power of attorney on my account. I went down to the Queens Civil Court on 4/14/23 to submit "Order to Show Cause" to stop the garnishment for now. Once again, I'm faced with a higher balance from when the account was enrolled in the program and the creditor is not willing to negotiate. They want payment in full for $9,060.87. I'm seeking credits for any fees I have paid to this company hoping it will help in resolving my remaining accounts. I did everything this company ask of me so all accounts could be settled. I sent all creditor letters, summons and paid my auto draft payment every month to still be in debt for $20,496.31. I must appear back in court on 05/12/2023 to try and resolve my Sears account. I regret enrolling into this program it's been nothing buy a headache and numerous calls to them to get the run around. I still have a credit balance in my saving account of $1566.66 which is being lower by monthly fees from "Reliant" their payment vendor. The only way to stop the fees is to cancel out of the program. read more

Biggest rip off I have ever seen. No customer service, just want your money then the hell with you. Read all the fine print and have a lawyer check it out. Guarantee you will back away read more

This company is the biggest rip off in debt negotiation out there. They take over 80% of your money before they even begin to negotiate which is illegal if you look up FTC website and debt negotiations they will tell you these companies cannot collect a few until the debt is settled or an agreement between the two parties DON'T USE THIS COMPANY. THERE ARE MUCH FAIRER AND BETTER ONES OUT THERE MY SUGGESTION IS CALL YOUR DEBTOR AND CLSIM HARDSHIP SND THEY WILL WORK EITH YOU WITHOUT DESTROYING YOUR CREDIT MPM read more

Sorry I ever signed up with them, customer service was terrible with litigation agents. Never answered a court filing and then after 5 months of trying to contact them I get an attorney from them for the already lost court case and the attorney tells me they do not think much can be done because of whom the lender had used for their agents in Florida. So I am having to file Bankruptcy because that crediter ended up try to garnish my wages and accounts. After all the headaches I ended up loosing all the up front money they take and got a $1600.00 filing which went right into my bankruptcy attorney. Go find a non profit agency! read more

Bedrock makes a lot of promises during the initial contact but failed to provide any assistance in reducing my debt. Now I still owe my creditors more than I originally owed because of added fees and interest but they took over $6,000 in payments and only returned $1,000 and that was only over the course of a little over a year before I canceled disgusted. They only began working with one of my creditors after a judgement was filed against me in court and that creditor would not negotiate on amount at all. I feel outraged by their promise to help because they do not. DO NOT use this company, find another way. Negotiate yourself with your creditors don't pay this company to do it for you. Your outcome and wallet will be the better for it. read more

this place is the worst scam possible!! they will rip you off, and do nothing for you. If you are in business with them, pull out now!!!! if you are not, don't even try them read more

I am very upset with the handling of my case. I came to Bedrock looking for help and all they did was leave me with in a worse financial place than when I started their program. I paid bi-monthly for 6 months and was told during that time my credit score would go down while they were negotiating and getting money in my "reserve account". My credit score dropped significantly and when I signed in to view my "reserve account' there was only $100 some odd dollars available. I asked where the other 4K was and they said to pay their fees. I wish I would have used that money to pay down my debt instead of basically burning money. I was paying the max I could to Bedrock to pay off my debt sooner which put a financial strain on my family. Now, I'm worse off than when I started and Bedrock won't refund my money. I also found it very difficult to get a person on the phone. read more

I wish I could give negative stars but it's not an option. First of all when bedrock legal first contacted me they told me they were backed by the BBB. They even displayed the logo on their website. This was completely false as the BBB has started an investigation into them and demanded they removed the logo which happened at the end of 2017. I have been paying them since March 2017 and my program just ended. They told me they were going to pay off my debt and I will be debt-free after three years. About two months ago they began calling me and telling me there was no more money left in my account and I still owed Chase Bank an additional $3000 outside of my program. Chase bank sent me a settlement letter back in September 2018 that I sent to bed rock legal and they proceeded to do nothing about it. They never called Chase bank to follow up on that settlement agreement and now they want me to pay $1000 more then chase bank wanted originally. They told me this was not their fault that they did not follow up and that per the terms of my agreement they had negotiated all my debt, it just wasn't to a number that I liked. I pointed out that they actually did not do their job because if they had, they would've settled my account back in September 2018 and instead of just letting it go. I told them that if they can't do their job I should not have to pay them $7000 in fees today and owe an additional $3000. I also waited three weeks for a supervisor to call me back even though I followed up regularly. He had nothing to tell me outside of the fact that they did what they signed on for. They absolutely did not do what they signed on for as they took $7000 in fees and did not negotiate all of my debt when they were given the settlement letters. I told him I would be contacting a lawyer and it did not seem to faze them. This is something they do consistently and it's not a practice they are going to change. They do not care because once they have your money they have you. This company is an absolute farce and should not be used by anyone. They have no intention of actually settling your debt - just getting a whole lot of money out of you and letting you hang on your own. I now have had to pull my card out of the program and I'm now going to have to negotiate with the creditor directly because again Bed Rock Legal failed to do the job they signed a contract for. This company is an absolute joke and should never be trusted by anybody. Run as fast as you can in the opposite direction. Do Not believe any of these reviews that say they did what they did as I'm pretty sure these people had to of been paid for what they're saying. There's absolutely no truth to any claims that Bed Rock Legal pays off your debt for you. read more