What an amazing experience! Ordered a grill online, expecting it to be delivered in a box. Not…read moreonly did it come assembled, but the two gentlemen who delivered it also carried it through the backyard and onto the deck! They also moved our old grill down to the ground for us. Truly unexpected, but amazing service!!! Stop shopping the big box stores so we do not lose gems like Costello's Ace Hardware!!!

The service I received was exceptional throughout. I went in needing several things: some loose nut…read moreand bolt hardware and a key fob and programming for my car. The counter person took the time to go through the drawers to select what was required. The store manager, Michael, handled my key fob. It was done very quickly and professionally. It was obvious he has had considerable experience working with these. I was recommended I use this store. In looking up the phone number, I accidentally called another local store with a question about my key fob. I was treated very abruptly and received rude responses. The person at that store couldn't be bothered to give me the time of day. Calling the Mercerville store was a completely opposite experience. I intend to use this store for any and all my future needs.

I wanted to return an item that I had purchased more than 90 days earlier. A store manager told me…read morethat I would need to contact Lowes headquarters, which I did. They approved the return and said I would get a call from the store to bring the item in. I waited several days and when I did not get a call, I went to the store. Although there was no communications from Lowes headquarters, Erika was able to assist me and the return was issued. I greatly appreciate her help.

Called to find out if my dishwasher had arrived at their store and got a fill in who was of very…read morelittle help, He knew very little and could only tell me of his shortcoming rather then make any effort to assist me. Instead all I was was able to find out was the person who could help me was out to lunch. Before I could ask anything else, he hung up the phone. This was a very disappointing experience since I ordered my dishwasher at the end of August and due to circumstances beyond my control have not yet had it installed.

Quite often people complain to businesses when the don't get the service they expected, but not…read moreoften enough do businesses receive good feedback when businesses have employees that exceed our expectations and make us keep coming back as customers. Joey Hendershot helped my family in such a big way. My mom is 77 and needed to have her porch repaired immediately. All I can say is THANK GOD for Hamilton Building Supply and Hamilton Building Supply should join me in THANKING GOD for Joey Hendershot. It is employees such as Joey that are so courteous, knowledgeable, helpful and professional, that keep customers coming back. For me to be posting this message all the way from California should let you know how grateful I am about the service Joey provided for my New Jersey family members. Thanks Again

They do not stand behind their product. They charge $175.00 for a repair estimate then never come…read moreback. Several calls to them and no response. I have integrity doors which I paid $11,000 for and the hardware is total junk. Keeps breaking can't lock the door anymore. I will never purchase anything from them again. Very disappointed!!!

Great service. Accurate order picking. Good communication in shipping and billing. My go-to when…read morethe I need high-quality materials timely.

I've purchased thousands of items from McMaster-Carr over the past 17 years…read more Everything has been delivered on time, correct and of high quality. Thankyou, McMaster-Carr!

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.

Great customer service and nice variety of things you can't find at the big chain stores. Very…read morefriendly and knowledge staff. Felt great to support small business owners. Will be back again a.

This is a fantastic local hardware store located right on Pennsylvania Avenue. They have a parking…read morelot that's located behind the store which was much appreciated while the snow covered most of the street parking. The service is great. The store is packed with everything you might need along with great customer service to help you when needed. Shopping local is important these days ! I'll be back!

I moved to the area somewhat recently and love this store, Rick and Bonnie are always very pleasant…read moreand extremely helpful. My experience with them started with a need for something minor but in a hurry. They are always well stocked with very reasonable pricing, plus the availability to outsource some other services. I prefer the mom and pop shops over the big box for most things, especially when you know what you want, to get in and out, and not deal with crowds, plus you support your own neighbors and community. They always remember your face, even in my case with often long times between visits due to surgeries and mobility issues. Always willing to go the extra mile and make their customer's day better than when they walked in. Services you really can't get at those big box stores!

I was annoyed that Yelp kept prompting me to review this location, I've been here many times. But…read morethey were right, I had overlooked it. When I was doing a major remodel I had to visit many home stores, this one just got lost I guess. My recent visit was for a few general items, all of which they had and at decent prices by my reckoning. In fact on one visit I went elsewhere first only to come here for the needed item. But I think what surprised me most was the credit card offer when I went to check out. Sales are rare here so it was an opportunity for me to save a few dollars, $25 to be exact! I probably won't use the credit card much, but who knows, maybe a small home improvement project this spring? In the past I've gotten less decorative home improvement things here, but also some quality floor lamps and I think my medicine cabinet. I've always found the customer service to be good, and if you don't sneak in an exit you will find a greeter able to assist you in most cases. My one negative impression would be their lack of cashiers, they are actively encouraging self checkout. With so many items in inventory it can clog up the process when a few folks are having issues with the register. On the sales floor there does appear to be enough help.

We ordered building materials and paid for delivery. On the day of delivery we got a message that…read morewe weren't home (we were home all day). We called Home Depot- the morning manager, Brian, said the driver marked the order as undeliverable (on accident) and we were told it would arrive today. No delivery. Called the evening manger, Evan, who said the driver never loaded the items in his truck and the materials aren't in the store. This is the worst example of management. Completely incompetent. We asked for refund- still waiting to see if they can process a return correctly. BUYER BE WARE

I'll let you know up-front that if your livelihood depends on tools of the utmost durability and…read morequality, Harbor Freight is probably not your first choice for your money-making implements and contractor equipment. That said, if you're not framing a house in your spare time or building in an earthquake zone, Harbor Freight is just fine for the amateur handyman and weekend warrior. Their tools are certainly less expensive than the big box boys and should do the trick for most jobs. Just understand the limitations of what you're buying. If you're one of those people that just has to have the best tool for every job, I salute you. For everyone else, there's Harbor Freight. Four Made in Cambodia stars.

The store sells tools. However, if you are ever in need of a bathroom in an emergency, don't expect…read morethe staff of this Harbor Freight to be accommodating. They'll gleefully shrug and tell you it's "out of order." Plan to quickly clench-walk 100 yards away to a supermarket in the same run-down strip center. When the emergency is over, take your tool-buying business elsewhere. There's a nice Harbor Freight up the road in Flemington, without an atmosphere that reminds you of Fallujah after sunset.