I sent a friend an arrangement from Beech Tree Floral Designs which is a local florist in Middleton, MA at 122 S Main St, Middleton, MA 01949 where my friend lives, and they did an outstanding job! My friend was discharged same day from surgery at Massachusetts General Hospital and I wanted an arrangement that would cheer her up. I noted that the arrangement did not need to be exact, but I wanted multi-colored with bright and cheery flowers. My friend texted me that the arrangement was beautiful and that it did cheer her up! Thanks for a wonderful and professional service and brightening my friend's day! read more

Beech Tree Floral Designs - Cheery fresh arrangement for a friend discharged from surgery - Florists Near Me - Middleton, Massachusetts

Terrible customer service. After my mom did not receive her flowers on the day I intended them to be sent I attempted to speak to the owner about it and she hung up on me twice. I was explaining what happened and she clearly cares about her business a lot but was very defensive and ended up calling me nasty, saying she doesn't work with people like me and hanging up on me twice. She kept saying she was trying to find a solution but over and over all she said was I was wrong and the order was fine - that she made it herself and her husband delivered it. Finally she offered to call her husband to make sure he delivered them and said she even had a picture which I was grateful for. When I asked for the proof it turned out it was the picture from Zillow. She also lied about handing up on me and then did it a second time. I'm just kinda blown away by how ill prepared she seemed to handle a pretty standard customer service issue. She even said at one point this has never happened before so maybe I am the first time something has ever gone wrong but WOW it was handles poorly. From the start she viewed me as someone there to attack her or criticize her when I was just reading the facts of the events and looking to understand what had happened. Anyway my mom got her flowers two days late but truly that would have been fine. I guess the main takeaway of the review is I'm sure they are great if nothing goes wrong but if, like me, you are aware that sometimes stuff happens. This is not the spot - they are not equipped to do any level of customer service. read more

I ordered birthday flowers with the card message. Flowers were delivered without birthday card and recipient had to call around asking people who sent them. That ruined the gift completely. But this florist didn't forget to include their business card and a half torn piece of paper with handwritten delivery instructions which recipient didn't supposed to see! Photo attached. Owner seemed that she could not care less on the phone. 'What do you want me to do??' -that was the theme of her response. Not a reliable place to say the least, will not use again. Not recommended. read more

Beech Tree Floral Designs - Florists Near Me - Middleton, Massachusetts

The flowers I ordered are absolutely gorgeous. Denise was very accommodating and even called me to let me know there was a slight delay in the delivery time. I will certainly recommend Beech Tree Florist to my friends and will definitely use them for any future occasions. read more

I have to say, I needed get well flowers delivered today. My order was based on one of the arrangements I saw online and I needed it delivered in time for my friend who was coming home from surgery. I thought I would have to settle for tomorrow delivery, but when I talked to Denice, she worked everything out perfectly! My friend was thrilled with the flowers, and I was glad for the timely delivery! read more

Beech Tree Floral Designs - Florists Near Me - Middleton, Massachusetts

My husband purchased a beautiful silk arrangement for our anniversary. The owner could not have been more helpful in helping him select the arrangement for a prominent area in our home. She was so nice my husband asked her to contribute an arrangement for a charity event we were supporting and she donated a fall wreath. I will definitely return for my floral needs. read more

I ordered a planter basket for a friend who lost their mother. Never arrived, called and left a message but no one return my call. Called again and the woman who said she was the owner said she never received my order. I then asked her to refund my credit card and she hung up on me. Called back and she said she would research. No return call. Disputing with credit card company now. Disgusting that they would not resolve the situation considering the planter basket was for the passing of a loved one. read more

The arrangements that I have received were exquisite. The person that delivered the arrangements was very gracious & kind. I appreciate the efforts in making the arrangements so beautiful. Have been a client of Novello's for years & so am happy to now have Beech Tree Floral Design. Thank you. read more

With everything going on in the world today it was a pleasure talking to Denise and how accommodating she was over the phone. I needed birthday flowers sent today (I always leave things for last minute) and even though a delivery had already gone out, she made sure the flowers would be delivered. They were perfect and definitely brightened up my friend's day as intended. Thank you! read more

Very pleased with the recent delivery of a floral bouquet for the holidays. They take pride in their work and the flowers are fresh and last quite a while. I highly recommend Beech Tree! Thanks. read more

Beech Tree was amazing for my daughter's father daughter dance. I forgot to order her a corsage. They came to the rescue and created a perfect age appropriate, affordable and GORGEOUS corsage in just a few hours. Thank you so much! We will definitely be using Beech Tree again and will be recommending them to family and friends. read more

I really needed to get flowers sent to a sick friend the same day. Not only did they send the flower that day , they were exactly what I wanted and even prettier than I could have imagined. A couple of days later myself and others ordered from Beach Tree for the wake and they were so beautiful, all of them!! We were looking for the country theme and they were done perfectly. Everybody commented on them. Just perfect. I will order flowers for all occasions from Beach Tree from now on!! read more

Since I wasn't loving the things on the website, I called Beech Tree Floral Designs and described what I wanted. I wanted a combo of two occasions and only certain flowers included. She interpreted what I wanted perfectly! The flowers were for my mom and she LOVED them! Delivery was on time. The ordering process was super easy. Will definitely use her again! read more