I purchased a witch ball online. I ordered the wrong size. I have both emailed and called and…read moreleft messages four times! I offered to return via UPS. They have completely ignored me! The customer service is non-existent. Do NOT buy anything online from this store.

Really cute curio store with lots of Halloween and witch items. I bought a beautiful witch ball and…read morevery excited to hang it in my house.

This place is adorable. It is super welcoming and contains the most adorable, funny and unique…read moregifts -- anywhere from cards, jewelry, to books, to giant wine glasses that can hold an entire bottle of wine at once and more. My daughter and I love going in here and get a good laugh from many of the items available. All in all, I love the vibe here and if you like cool gifts you won't get anywhere else and enjoy supporting local businesses, this is your place!

Good location, very friendly staff, very clean, well maintained, and full of cute knick knacks…read more Pricing is high for some items. My only complaint, which will hurt the business in the long term, and prompted me to give 3 stars instead of 4, is the anti-conservative merchandise sold at the front desk. This is not something I wish to see when buying a gift for my 1 year old. Keep politics out of business. I will never shop there again. This is a well run business, and clearly the owner puts in a lot of effort every day, thus they are deserving of an A-OK rating.

Cute shop - similar trinkets to the other stores! Loved the little train simulation that occurred…read moreinside!

Trolley Depot is one of the more affordable stores in Salem to shop for souvenirs. A lot of the…read moreshops in Salem are wildly overpriced, especially for T-shirts. They have a nice selection of T-shirts, sorted by size, which made things super easy to find my size. They also have witch hats, which everyone seems to want and have while in Salem, and again, they are affordably priced, whereas others charge $30 or more. This is a really nice shop and definitely a place where you'll find lots of options.

Ok, I just have to tell you about this little Halloween shop I stumbled into while in Salem,Mass…read more It's seriously so adorable! They have cool stuff including cute clothes/bags/hats w/ fun prints,greeting cards that make you laugh,& even books! The vibe is full of Halloween fun! The staff are super nice & they act like they actually want to be there, which makes the experience even better. I ended up leaving w/ way more than I planned but honestly it's impossible not to. The prices weren't too bad which made it even harder not to buy something.If you're a fan of all things cute and Halloween-y this place is def the place for you!

I go to Salem annually and this is the first time I stumble upon this cute little shop downtown…read more It's full of fun, quirky gifts, candles, décor, and other artsy little things you don't really see in the typical tourist stores. The staff was friendly and helpful. It's fun to wander through: it's perfect if you want a unique gift or a cool souvenir. I would have went on a shopping spree, but many things were a bit pricy.

Come all, and all are welcome!…read more Standing outside the store front, my children have gathered somewhere for a moment and left me alone. What's not to love about anything in Salem? Every place that an individual turns is far better than the next place. This particular location and business seems similar to other shops that we have been in and around, but the energy is tranquil and calming . The counter individual is respectful and welcoming. She does not seem pushy and lets a customer browse through the shop. The store offers many local flavors and other items that an individual would enjoy as one of a kind too. Looking for a crystal, candle or some sage. Let's see what you might need. Your favorite new trinkets are here and at a reasonable value and rate. Let your senses wander and see the world for the beauty it offers .

Pretty cool little place definitely worth checking out when you're in the area lots of stuff in…read morethis store You could spend quite some time being lost in all the little corners.

The most amazing flower shop on the planet! I had a 50th Anniversary Party for my parents at the…read moreHawthorne Hotel (where their wedding reception was 50 years ago) and Bill did the flowers for the event. AMAZING! Beautiful white floral arrangements in white and gold boxes that were different shapes and sizes. My Aunt Dotty completed the table arrangements with tealight candles and gold accents, fabulous! I've been sending arrangements to my Aunt all year, sort of an arrangement of the month plan, as a special thank-you... Bill makes each arrangement more spectacular than the last. The attention to detail and customer service is greatly appreciated. My Aunt reports that Bill saved the best arrangement for last: White orchids trimmed in gold for the holiday season. How special is that??

Bought myself a very beautiful thing from this shop last week and am so happy! I got a…read morecustom-created "fascinator", that is a whimsical headpiece with feathers and flowers. I was in the Royal Wedding spirit and wanted to get something fancy, and this shop had so many to choose from. The owner, Bill Graham is very talented and sweet. He spent time with me trying on different ones and helped me pick just the perfect one. My boyfriend has also got me flowers from here a few times and they always are gorgeous and professionally displayed. This shop has so many wonderful things and the flower arrangements he creates are just as stunning! I love supporting great local businesses like this! I

The owner of this truly sweet gift shop is also a florist. Liz did my flowers for my recent…read moreintimate wedding. I didn't provide photos of what I wanted but she is a true visionary and not only gave me exactly what I asked for, she exceeded my expectations. I highly recommend Sweetbay to anyone who wants to support local businesses! Thank you again, Liz!!!!

Sweetbay is my go to for flowers , gifts and exploring for sprinkled vintage throughout the store…read more Both Beth and Liz and wonderful to work with not to mention the entire staff. Everytime I go there everyone is kind, helpful and fun to deal with. Wakefield is so luckly to have Sweetbay in our town. Support the local small family owned business!!

Such a cute shop with tons of things made by local artists. The owner was also so sweet! Definitely…read morerecommend!

Way more than just a candle store. It has lots of Salem themed merch, plus cute items, books,…read moredecorations, and some really fun oddities throughout. My friend even left with a taxidermy beetle, and I had a great time just looking through everything. It is definitely a fun place to browse and explore.

This is such a cute and affordable store! They sell candles, tarot cards, candle melts, and sage,…read moreto name a few things. We had to stand in line to get in, but the line moved quickly. About a 5 minute wait, if that. I purchased a 9oz "Night Garden" candle, which smells so good. I also bought a mini torch sage, matches, and two incense matches in French vanilla. The ladies were very helpful and polite, they answered all of our questions and offered further assistance. I definitely recommend making this one of your stops if you're in the Salem area.