I was in contact with someone through OfferUp from DFW Auto. I asked for a specific part, a Cobalt…read morealternator with bolts. They replied "$30". I said okay, what's the address?; I advised when I would be on my way to their business. [I drove from Greenville to their address in Dallas]. When I arrived, I spoke with a man there, I asked for the part. He quickly replied they didn't have the part. I showed him the messages on my phone, said that I was in contact with someone. They didn't have the part I asked for when they told me "$30" for it. Terrible service at DFW Auto! I wonder if they know how to communicate with customers? Complete WASTE OF TIME and fuel. I will never return to this place. Maybe you reading this will have better luck. Peace out! 9/2022.

Over the phone no problem we have the part. Get there & no part. So since we were there asked for…read moreanother part took over 45min to get us the part.

The owner wanted $700 for this bumper They need to get a…read morebetter grasp that this is a junkyard not a dealership lol

I came here for an engine. Actually, I take that back, I was going somewhere else but I was…read moremistaken when I put the address in my GPS and it took me here and I didn't realize it until I got there and asked about the 2007 Trailblazer 4.2L engine I had inquired about. They didn't know what I was talking about but they did look to see if they had one in their inventory and.... They did! They gave me a competitive price with the yard I was going to go to and I bought theirs since I was already there. They pulled the engine off the shelves and loaded it up in my truck and everything was great. Then, I tried to return the engine. It doesn't say on the receipt that it there's a time limit on when the engine core can be returned, so I came back several months later to return the core. I went to the counter and told the guy I wanted to return the engine. He said, "It's been over 30 days, I can't take it back." Me: "It doesn't say anywhere that there's a time limit." "You'll have to talk to the owner but he's not here. You'll have to come back." Me: "You can't call him?" "He's out of the country." Me: "So you can't call him?" "No. Just call on Monday and you can talk to him." Me: "I already drove all the way out here, it took me this long just to find a time to bring it." "Sorry." So I held on to it for that long to return it and I get turned away. Forget that. I gave it to the scrap metal guy because driving out there is 45 minutes one way for a $100 core. I hate to throw away $100 like that but I already drove out there once, so 3 hours plus loading it and unloading it and storing it is not worth my time. What's the difference if I return a bad engine within 30 days and after 30 days? I guess they want to keep the core money. Two stars because the engine was in great shape, but their customer service could have been a lot better. It's a shame.

Don't waste your time here. Sold me defective product and then wouldn't take it back because it…read morewas past two week return policy. Been 100° nearly every day this month so it took me 3 weeks before I could install the item. Wouldn't even give me store credit. Unbelievable!

From the owner: Here at AutoPartsVille, all vehicles are dismantled in our warehouse. The OEM parts and components…read morethat have passed the quality tests completed by our professionals, parts then are entered into our inventory management system according to their vehicle identification numbers. We have a vast inventory of OEM auto parts in our 100,000+ sqf warehouse, ready for pickup. We pride ourselves in customer satisfaction, offering quick and easy service to all of our customers. We also offer same-day shipping on all online orders. Visit us today for your high quality auto part needs.

Upgraded the Alternator for my F250 PowerStroke. Awesome workmanship and knowledgeable. Thanks, Pat!read more

I spoke to a guy named Pat on March of 2020 about a 170 amp alternator I purchased in 2006 I also…read morepurchased a lifetime warranty with this alternator. I explained to Pat that the alternator is not working properly and that I have the receipt that shows it has the lifetime warranty. He told me to send the part to him with a copy of the receipt that he would take care of it and fix what he needs to. I sent the item via UPS the alternator broke during shipping. I put in a claim and was told I will get reimbursed by UPS they don't know when. On April 16 I call Pat at alter start to explain the situation and to tell him that I will purchase a regular alternator from him and as per the warranty If he would be able to rebuild it like the original alternator I sent him so it would put out 170 Amps he said NO. He said he will sell me a already hi output alternator for the regular price of almost $300. Then he gets nasty on the phone and basically says he doesn't want to here it. If I knew he wasn't going to honor the warranty I would have never shipped the item from New York to Texas and saved me the hassle and just stayed local. What I am asking for is an alternator with the same guts he was going to put in the damage one before UPS broke it. I will purchase a basic alternator. The guy is rude and unprofessional doesn't have any people skills to deal with customer's concerns. Will take business somewhere else.

This place doesn't have any cars just a warehouse full of parts. Called them on the phone to see if…read morethey had a part and they called me back saying they did. Wouldn't tell me the condition or price on the phone. Once I was in person they showed me a headlight they had but it was not up to my standard so I asked to see if they had another one. They did and it was in way better shape. I got a good price on it also so I can't complain. I would use them again.

Only came because of the price they listed on car part. Showed him the part with the stock number…read moreand there price. He doubled each part charging me double the amount. Will never come here again

Do not go here! Chris, I assume he's the owner is a compulsive liar. After you pay him, Cash only…read moreof course, if the part doesn't work, forget it- you are screwed. We have been trying to get the correct transmission for a Trooper for over a month now. He guaranteed the transmission he sold us was from a Trooper, it was from a Rodeo. $700 on 6/16/15. Now after about 50 phone calls and at least 10 trips to his business, I use the term loosely, on 7/24/15 my husband told Chris he wasn't leaving without the transmission. Chris got combative, said he wanted $200 more for some seals and to come back at 5:30 to FINALLY pick it up. My husband is not back yet but I won't be surprised if the "business" is closed OR if he actually does gets the transmission, I'll bet it doesn't work!!

At first glance I thought Asientos did good work, but then realized that he forgot to replace two…read moreof the screws on the underside of of my center console and had cranked so hard on one that he cracked the plastic. You try and help a local guy out and expect quality work for your money and he disappoints. :-(

Pros: Ppl here are pretty friendly and speak English .. which is a major plus. They also had the…read moreparts ... I checked on car-parts.com and they really had the parts. Not bait and switch. Before Grimes, I called another salvage yard , they said they had it. Drove 45 minutes and upon arrival they said they didn't have it and offered the part in diff color ! So I was happy Grimes had the part I wanted. Cons : prices are not cheap. And depending on who picks up the phone, they give you different prices on the same part. Also another con: we came on 2 Saturdays in a row. Each time they told ius, If you order and wait .. the wait time could be 2 hours minimum. Best to place the order and come back 2-3 hr later. There was a customer who was told to wait 1 hr.. in the end he waited 90 min and went ballistic coz Grimes wasted his time.

Spoke to Roger & as always had all my question answered! R '16 Tahoe TLZ needs the driver's inside…read moredoor panel bc armrest mount is broken. Roger located the used part asap w/ wood grain option & gave me a good price! These guys helped me a lot prior last year getting used wheels for our '09 Tahoe LT. The sales staff are on it & they're on point when obtaining the proper & correct part(s) you may need. Thank you Roger & staff at Grimes! Wish that everyone in the automotive repair business were as efficient & detail oriented as you fellas! Happy Thanksgiving Day!

Originally was having an issue with getting a battery warranty done at this location. Yuri was…read moretrying to figure out how to find my invoice but was hitting roadblocks. She then reached out to the manager to make sure to get me helped out. I knew exactly when I got the battery, and sure enough, she was able to find the invoice. Thank you so much for saving me from having to spend unnecessary money on another battery. Great store and great staff!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!