I was in contact with someone through OfferUp from DFW Auto. I asked for a specific part, a Cobalt…read morealternator with bolts. They replied "$30". I said okay, what's the address?; I advised when I would be on my way to their business. [I drove from Greenville to their address in Dallas]. When I arrived, I spoke with a man there, I asked for the part. He quickly replied they didn't have the part. I showed him the messages on my phone, said that I was in contact with someone. They didn't have the part I asked for when they told me "$30" for it. Terrible service at DFW Auto! I wonder if they know how to communicate with customers? Complete WASTE OF TIME and fuel. I will never return to this place. Maybe you reading this will have better luck. Peace out! 9/2022.

Over the phone no problem we have the part. Get there & no part. So since we were there asked for…read moreanother part took over 45min to get us the part.

Do not go here! Chris, I assume he's the owner is a compulsive liar. After you pay him, Cash only…read moreof course, if the part doesn't work, forget it- you are screwed. We have been trying to get the correct transmission for a Trooper for over a month now. He guaranteed the transmission he sold us was from a Trooper, it was from a Rodeo. $700 on 6/16/15. Now after about 50 phone calls and at least 10 trips to his business, I use the term loosely, on 7/24/15 my husband told Chris he wasn't leaving without the transmission. Chris got combative, said he wanted $200 more for some seals and to come back at 5:30 to FINALLY pick it up. My husband is not back yet but I won't be surprised if the "business" is closed OR if he actually does gets the transmission, I'll bet it doesn't work!!

Pros: Ppl here are pretty friendly and speak English .. which is a major plus. They also had the…read moreparts ... I checked on car-parts.com and they really had the parts. Not bait and switch. Before Grimes, I called another salvage yard , they said they had it. Drove 45 minutes and upon arrival they said they didn't have it and offered the part in diff color ! So I was happy Grimes had the part I wanted. Cons : prices are not cheap. And depending on who picks up the phone, they give you different prices on the same part. Also another con: we came on 2 Saturdays in a row. Each time they told ius, If you order and wait .. the wait time could be 2 hours minimum. Best to place the order and come back 2-3 hr later. There was a customer who was told to wait 1 hr.. in the end he waited 90 min and went ballistic coz Grimes wasted his time.

Spoke to Roger & as always had all my question answered! R '16 Tahoe TLZ needs the driver's inside…read moredoor panel bc armrest mount is broken. Roger located the used part asap w/ wood grain option & gave me a good price! These guys helped me a lot prior last year getting used wheels for our '09 Tahoe LT. The sales staff are on it & they're on point when obtaining the proper & correct part(s) you may need. Thank you Roger & staff at Grimes! Wish that everyone in the automotive repair business were as efficient & detail oriented as you fellas! Happy Thanksgiving Day!

The owner wanted $700 for this bumper They need to get a…read morebetter grasp that this is a junkyard not a dealership lol

I came here for an engine. Actually, I take that back, I was going somewhere else but I was…read moremistaken when I put the address in my GPS and it took me here and I didn't realize it until I got there and asked about the 2007 Trailblazer 4.2L engine I had inquired about. They didn't know what I was talking about but they did look to see if they had one in their inventory and.... They did! They gave me a competitive price with the yard I was going to go to and I bought theirs since I was already there. They pulled the engine off the shelves and loaded it up in my truck and everything was great. Then, I tried to return the engine. It doesn't say on the receipt that it there's a time limit on when the engine core can be returned, so I came back several months later to return the core. I went to the counter and told the guy I wanted to return the engine. He said, "It's been over 30 days, I can't take it back." Me: "It doesn't say anywhere that there's a time limit." "You'll have to talk to the owner but he's not here. You'll have to come back." Me: "You can't call him?" "He's out of the country." Me: "So you can't call him?" "No. Just call on Monday and you can talk to him." Me: "I already drove all the way out here, it took me this long just to find a time to bring it." "Sorry." So I held on to it for that long to return it and I get turned away. Forget that. I gave it to the scrap metal guy because driving out there is 45 minutes one way for a $100 core. I hate to throw away $100 like that but I already drove out there once, so 3 hours plus loading it and unloading it and storing it is not worth my time. What's the difference if I return a bad engine within 30 days and after 30 days? I guess they want to keep the core money. Two stars because the engine was in great shape, but their customer service could have been a lot better. It's a shame.

My vehicle had a pretty bad dent but I called this location and luckily they had the part I needed…read more Lorenzo & Shah was very kind in helping me find what I need for a reasonable price.

Sold me a bad transmission claiming it had only 20K miles…read more Refused to give me store credit refused to do anything about it Do not recommend going to these scamming people They are not one for the customer only for their pockets and do nothing but sell bad parts They tried blaming the transmission going bad on me saying I installed it wrong but they didn't know I'm a ASE certified mechanic and work on cars for a living My lawyer will be reaching out to them I will be taking them to small claims court Also they said if anything is wrong with the transmission when I first bought just bring it back and they will exchange it LIES I'm out 1300$ Horrible people horrible experience

Great service, they handle my transaction very well. I order a headlight for a late model Sentra…read more It was shipped to me here in Houston at very timely matter. Part was a great shape, just how they described it.

Very good.prices and.good.qualiy parts.on.all they sell.great service and friendly staffread more

Every time I've been here, they've got what I need at a great price! It can be a zoo, but they're…read moregood people!

Thieves, Liars, I bought some parts from them and when I came to pickup the parts, they denid some…read moreof the parts that was purchased. Be careful everyone and don't deal with with theses guys they are very disrespectful and dishonest. TERRIBLE SERVICE AND VERY UNPROFESSIONAL.

I had a terrible experience with this dealer. I purchased parts from Thrift Learis, and when I came…read moreto pick them up, they only gave me some of what I paid for. The other parts they provided were in bad condition. When I asked for a refund for the missing and defective items, they refused. Very unprofessional and dishonest I would not recommend buying from them

terrible to deal with. don't know their parts or their shipping costs. don't answer the phone half…read morethe time.

From the owner: we sell auto partsread more