Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

Very good professional installation. The review mirror area…read morelooks very nice and tidy with the wiring. Thank you guys. Great job. Let's do it again!!

DO NOT COME HERE !! Paid them 300 to install a new head…read moreunit. They FAILED to tell me if they install this new unit then they would essentially disable my back up camera & gps system. Quoted me another 500 to 'possibly fix' a problem they created. Paid them another 100 to go back to stock, even though I just wanted to fix something THEY BROKE. To top it off my aux, fm/am radio, cd, & whole front panel does not work anymore after they CHARGED ME TO FIX SOMETHING THEY BROKE. Paid them almost 500 in labor hours for my car to stay the same & for them to break my stock head unit. If you want quality, integrity work done on your car THEN DONT COME HERE !!! Guy says he has '20 years experience' but it must be in dog years. If i could rate 0 stars I would, 1 star is to high for them

I had the pleasure to do business with John last week. He was very prompt and professional. The…read moreproduct was exactly as discussed. I strongly recommend him as a trustworthy businessman.

What a pleasure,…read more Start to finish, excellent communication, scheduling, service. Highly recommend!

Brandon installed our TV mount back in 2019 and it was prompt and easy service. I never thought…read moreabout it again until last week when a very drunk party guest fell down three times at our house last week. Two of those times he clutched onto our flat screen TV for dear life before hitting our laminate floors. Despite holding the weight of a full grown man twice, the only visable trace on our TV is some finger prints. Good job, Brandon.

I had an unpleasant experience with this company. After paying a large sum upfront and failing to…read moreget the owner to show up to scheduled appointments, 3 weeks went by without any communication from the company despite several attempts on my part. After threatening legal action, I finally heard from the owner. I ended up settling with him - I received the equipment I purchased and decided to have someone else install it.

REPOSTING DUE TO BUSINESS OWNER HIDING REVIEW! (That Should…read moretell you the Full Story!) Think twice before hiring this Company to do any work at your home or place of business. The Owner is in debt up to his eyeballs. He does not pay his own bills. They rented a home from us and lied about being under the Executive-Order-N-33-20-COVID-19. All the while working through the mandated "Shelter in Place" just so he didn't have to pay us rent. He still owes us over $4500.00  in back rent. This is our small business. We are not in the business of real estate to pay to house any family. The family left our house in ruins. Dogs and (Cats.. which they never disclosed to us) chewed the drip system, and urinated all over the interior carpets of the house. We have since had to replace all the flooring. If the owner of this business conducts himself in that manner, what type of businessman is he? What will he do in your home? He has so many aliases and different business in the years. I don't know how he keeps up with it all. The wife bounced checks all over Atascadero when hiring cleaning personnel. If you need any more information on this modern day "Bonnie and Clyde", please feel free to contact me. See pictures attached.

We had a horrible experience with Mark when he installed our automated window shades last year…read more There's been problem after problem after problem. It's been a nightmare for us. Luckily we found another company that specializes in window shades to come in and fix everything for us. Mark, you are threatening legal action because of my 100% truthful and accurate Yelp review? We had a very negative experience using your company. So we are entitled to leave a Yelp review like this. If you'd prefer, I can remove this review and just post photos of the very sloppy work that you charged us $50,000 for.

I heard a lot of different feedback about control 4. But after meeting Raoul and working with him…read morethrough a new construction home I realize we could not have picked anyone better to automate our home. He is by far the best contractor we have worked within our project. There is no question or problem he does not have the answer for. Highly recommend him to anyone who is thinking of automating their home. Thank you Raoul.

Unbelievable professional with impeccable work ethic. His work is second to none. Raoul did our…read moreentire home automation, cameras, lights and door controls, garage controls, stereo, tv's, HVAC controls... the works. And wow, his work is great. You will not be disappointed!

We can only express how much we are impressed with Smith Alarm …read more They installed a security system to our Commerical building in Arroyo Grande. Everyone from Scott from sales to Brit and Racheal in the office. They are so professional and courteous. The quality of their service , the value ,the knowledge of their products are unmatched. The installation Technician "Nacho" went above and beyond to make sure the security gate worked properly along with the alarm systems. He stayed till everything worked perfectly and even installed our Fire Departments Knox box for the final on our building after we had a fire the previous year. We are so Happy with this company knowing our building is secure. Thank you Smith Alarm we are grateful for all of you! Commerical property owners in Arroyo Grande

I cannot say enough good things about Smith Alarms. From the excellent customer service in their…read morescheduling office, to the 3 installers who showed up to do the job, you want to use this company if you care about the security of your home or business. Scott, Kent, Dylan and Junior were all excellent communicators and patient in explaining everything they were doing. I'm no tech genius and getting up there in years, so if I can quickly learn a home security system that I can use both on my home TV and on my smart phone, anyone can. But only if you have the right people to do it. Smith Alarms may not be the least expensive, but they provide excellent quality equipment, installation and service. Highly recommend!