This is honestly one of the worst businesses I've ever had the misfortune of dealing with. Had a dryer go at our apartment so our property manager got a "new" one from them as the washer/dryer is in our leasing agreement. Took these Neanderthals almost two weeks after my PM purchased it to get it to us...we live 5 minutes up the road. THEN, when they did finally get it to us, they were over an hour late, and it took 4 of them--yes, 4--to install this dryer...for 6 hours. Fast forward about three weeks and our dryer is now screeching from the drum motor being off center and it sounding like rusty rubbing metal... Do NOT use this business, ever!! I would recommend Rent-A-Center or Aaron's or the like a thousand times over before I would ever send anybody here! How this business is even *in* business is genuinely shocking to me read more

Bees appliance is breaking the law selling washing machines with the safety switch removed from the lid.\n That is a safety feature that they removed and Siri's injury could result Robert told me himself that they move the switch on every machine and I researched it and found that that is illegal. read more

I've had Bees work on all my appliances and they have done great jobs and not charged an arm and a leg. owner is nice and so are technicians... I'll always go to them! read more

they do not have good appliances and I would not recommend them to anyone. I bought a stackable washer from them for $1,000 and not 2 months later the motor was burnt out. And yes they may cover a 6 month warranty but the products they provide aren't even worth $1,000. if they're gonna sell refurbished appliances then the people they have working on them to fix them up and sell should do a better job. If I could give zero stars I would. read more

Sigh. I really hate having to write a bad review, but wow, we had a lame situation with their repair service, to the point I canceled. Here we go: if you get tired of this saga, scroll down for the TL;DR section. Very conveniently while we were moving, our washer and dryer decided to take a vacation from working, so we needed to get some service ASAP. Beez was the first appliance repair service that said they could come. "Tomorrow (Saturday) - your window is from 11 am to 12 pm." Saturday: At 11:55 am, I call up and say "um, hey, is everything okay?" "Oh, we actually re-scheduled you for 3 - 4 pm. We are so sorry we didn't tell you." I tried to accommodate them but in truth we just had too much to do and I called and asked to reschedule. "Oh, we are so sorry, I had no idea you were in our schedule, so-and-so didn't put that on our roster." Okay, we all make mistakes, we are human, so I'm willing to forgive them. We schedule for Tuesday 11 am - 12 pm. I call up beforehand (10:30 am Tuesday) to give them my fiancee's phone number as an alternate (but hey, there's still both of us). "Oh, hey, what's your name again? Um, let me look....Oh, wait, I don't see your name in our schedule, hmmm....Oh, you're in our notebook, but nobody told me to put you in. Ok, we can get you in for 11 - 12, but we are running a little bit late." Then they call up my fiancé and say "Hey, it's going to be 12-1 now." When he protests, they said that they had told me 12-1 pm. No they didn't. A "little bit late" doesn't mean shifting over to being as late as 1 pm...We weren't the ones who messed up, you did, and it's on you as a service business to work with us...But hey, life is complex, we want to give them the benefit of the doubt, and we roll with it. I zipped home to cover for my man who had to rush off to work. 12:50 pm, nothing. Then my fiancé calls and says "I couldn't pick up my phone at work a few minutes ago, so they immediately decided to go on to the next call." Now, they had my number as an alternate - you might think they could call me, especially being cognizant of these issues since all of this BS is going on because of their internal miscommunications. Dialing a second number isn't exactly rocket science or hard work. I'd had enough, so I called them back and basically said "thanks, but no thanks" explaining some of why we were annoyed. The person who listened was polite. One other thing that is messed up is that whenever I've called, I always have to be put on hold, and different people answer, and then I have to re-explain my situation...Beez, here's a few suggestions. Low-tech: have your employees give their names to the customers so at least there can be continuity in discussing a service/sales situation. Slightly higher-tech: have a separate line for service calls versus sales like other businesses. I heard them talk about "seeing this in my notebook" which is very lovely and archaic, especially if you do it with a quill, better yet get some papyrus (or do cuneiform in clay - man I've been wanting to say "cuneiform" lately because I'm a nerd) but maybe consider using something like Outlook and having everybody networked to that via their smartphones so that there's far less confusion. TL;DR: Rescheduled without notifying us first time. Didn't have us in their repair roster a second time. Rescheduled again (and said I knew they would be up to an hour later, um, no, I didn't), then when my bf didn't pick up immediately did not try calling me or knocking on the freakin' door....All this during a weekday with both us being working professionals and having messed up on their end. In the words of the great guru Katt Williams: "I have s--- to do, I have an agenda." A repair place needs to know that. Again, btw, I hate being negative. I really do...However, be warned that there can be these issues. I hope they figure this out soon. read more

This is not a polite review. Beez Employees need to learn how to STFU and LISTEN to their customers. I am a pretty competent handygal. I own and maintain my own vintage car, I rebuilt my lawnmower which has been going strong for 15 years.......all I wanted was a part, basically they refused me service because they didn't agree with my diagnosis. All I wanted to know was did they have a part in stock. That was my one and only question for Beez. In the end over the sarcasm and interruptions, I'm not even sure it was answered. ------------------------------------ First they argued with me about the model number. Their system couldn't find it, therefore I must be wrong. My model number was WBSE3120. Yes there is WBSE3120B1WW, WBSE3120B0CC, etc. The last four basically tell you where the control knobs are and what COLOR the machine is. I needed a pressure switch, and all the WBSE3120 models take the same switch. However they didn't even let me get to that point. They proceeded to talk over me and try and tell me where it's located. I knew where it was located, I just dismantled the washer and checked the continuity on all the electrical parts. Thanks. It's also listed in my manual, which I still have, and have consulted for the model number. So yeah, I know what my model number is. The problem here is the man with the computer, not the girl with the model number. After the employee finally listened to me, he was able to find the part in his system. Then proceeded to ask for my wahser's life story, and then handed me off to a technician...whom I never asked to speak to. DO. YOU. HAVE. THE. PART. INSTOCK!? THAT'S MY QUESTION! Nope. I had to tell my washer's life story to the tech as well. Now I think it's great that they ask me questions about my washer's problems so that I don't buy the wrong part. I realize not everyone is interested in troubleshooting it or repairing it themselves. I'm not knocking that at all. The tech proceeded to tell me I needed a new timer. My machine doesn't have the typical timer, it has a control panel. I had already checked the control panel for continuity. Which is not to say one part of the panel isn't actually broken, unfortunately I'm pretty sure that might be true. However after testing the pressure switch before and while blowing through the tube, the pressure switch still did not have any continuity. That tells me it's probably not functioning. I told the tech, I just wanted to know if it's in stock, because that's what I want to buy. He told me no it was my timer. I didn't want to argue, but I didn't agree, and I didn't want to buy a control panel. PERIOD. After a while he told me if I wasn't interested in his opinion I could get a second opinion from V&V "If they even give out that information". I NEVER WANTED HIS OPINION! I just want to see if a part was in stock. V&V actually AGREED WITH MY DIAGNOSIS previous to this phone call with Beez, but V&V did not have the part in Erie. So I was hoping someone else carried the part in stock so I could just buy it now for the long weekend and get some laundry done. A control panel runs $99-150 depending on where you order it. A pressure switch is $22. Since one has continuity and the other doesn't, I feel okay with going out and spending $20 on a part BEFORE I'm forced to spend $100+ on a control panel. I don't necessarily think they're trying to get me to buy stuff I don't need. I just think they're trying to get me to buy the part that most often breaks by just throwing random parts my way. Why take a shot in the dark if you don't have to? Look at the facts...everything has continuity except the pressure switch. So even if it is the "timer" 9 times out of 10, why spend the $100 if this is the ~~one time~~ it's NOT the "timer". I'm probably not that lucky, but it's my $20 Beez, so guess what, it's my call. I still don't know if they ACTUALLY have the part in stock. If they do my next question is "Is it a brand new OEM GE part?" becuase that's all I am interested in buying. Even if I knew the answer to that question, they're nuts if they think I'm going to go down there and tell them who I am and BUY the part from them. Beez Employees are very rude. While on hold for the part look up and the tech to come to the phone, they're screaming at one another to take a vacuum to their Mom's house, to order this food, do that, etc. Apparently they don't have an actual hold button, nor do they bother to put the phone down before they yell across the room. I don't need employees to kiss my butt because I'm a customer, but some base manners would have been great. I would never ever bother with these people again. Ever. Wow. read more

Good selection. Definitely the home of the 6month warranty as they all stress that to separate them from the rest of the competition. Very reasonably priced and handy work is great. They also had dorm room size fridges read more

Beez Appliances - Came looking for a used stove - Appliances & Repair Near Me - Erie, Pennsylvania

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