Fast and efficient. George identified the problem with my washer immediately, ordered the part,…read moreand was back to install it two days later. It's working like normal again. I would definitely use Pinales again!

I had a great experience. I was able to schedule an appointment very quickly. George showed up on…read moretime and was very friendly and knowledgeable. He repaired my dishwasher and dryer. The turnaround time to order the dryer part and it's installation was very quick. I would highly recommend if you need a repair man.

No, pick up an old mattress from my home when you buy a mattress, game changer!!!!…read moreNice people

I came in today to buy a couch & it's also my first time in this furniture store it's very nice &…read morelots of varieties of furniture. The employee at the front desk was very nice & very helpful he helped me thru every process that I needed to do & showed me a wide variety of couches, chairs , lamps, etc. I asked him what his name was he replied back That his name was lee he definitely has amazing customer service & an amazing attitude he's a great dude & everyone should come here to check this amazing store & to talk to him he'll help you with absolutely everything that you need. -Thankyou

Excellent customer service! Store manager was extremely friendly and eager to show how incredible…read moretheir products are. If you need cooking utensils, come here. The lifelong guarantee makes the value unbeatable.

Expensive but worth every penny! I recently purchased the sandwich knife - everyone should have one.read more

Called Home Depot to see if they had a spark plug for Ariens snowblower I bought there 5 years ago…read more The person I talked to in L&G obviously had no clue. He acted like he was looking up something and then just said he didn't have it. I asked about equivalent and that threw him for a loop. Said immediately he didn't have it. Had a similar experience looking at refrigerators in the summer. The customer service people knew nothing about the refrigerators and all the floor displays were filthy with some that had doors that squeaked when opened. I went to Lowes. They knew the products.

Window and door dept desk help is excellent. Very helpful explaining and offering good industry…read moreknowledge and answered allot of our questions. W havent purchased as of yet, but we feel confident we will

This is honestly one of the worst businesses I've ever had the misfortune of dealing with…read more Had a dryer go at our apartment so our property manager got a "new" one from them as the washer/dryer is in our leasing agreement. Took these Neanderthals almost two weeks after my PM purchased it to get it to us...we live 5 minutes up the road. THEN, when they did finally get it to us, they were over an hour late, and it took 4 of them--yes, 4--to install this dryer...for 6 hours. Fast forward about three weeks and our dryer is now screeching from the drum motor being off center and it sounding like rusty rubbing metal... Do NOT use this business, ever!! I would recommend Rent-A-Center or Aaron's or the like a thousand times over before I would ever send anybody here! How this business is even *in* business is genuinely shocking to me

Bees appliance is breaking the law selling washing machines with the safety switch removed from the…read morelid.\n That is a safety feature that they removed and Siri's injury could result Robert told me himself that they move the switch on every machine and I researched it and found that that is illegal.

I've shopped at Arthur Schultz, many times in the past, and have never had a problem of always…read moreenjoyed customer service and the furniture. I went in there very recently and hardly got the words out of my looking for and the one salesman we don't have it and I tried to show him that they had it on their said no we don't do that anymore very rude so we found someone else and he was pretty much just as bad. I am disabled and I have an and I don't really know if that was the problem or what it was, but I am never ever been treated so badly will purchase here again.

Poor customer service. 3 months past what we were originally told to expect delivery with no…read moreattempt to make it right. They had a chance, but chose not too.

I have been late on a couple of payments and even when i actually make a payment they continue to…read morecall my phone and show up at my house. They even call my family members. They do not know boundaries. I know that I will not be buying from there again.

I purchased a tv that had been rented prior to me signing my 120 day purchase program. We had it…read morefor maybe 2 wks and had an issue with a HDMI channel. So I called and spoke with the Mgr " Chris " who was very helpful and set up a delivery of a brand new one; for the same price !! The delivery guys were very knowledgeable and did a great job .. Denise is the other Mgr who has been great. I will refer my friends and family and be back in the near future. Thanks

Update to original review. Service tech came to fix chair. Discovered that the switch operating the…read morechair was bad (kinda obvious). At this point I thought he would fix the chair.... NOPE! Has to order parts. This whole process was going to take close to a month. So I have a brand new chair I won't be able to use for over a month. I asked the customer service rep if they could just replace the chair. They agreed and will bringing a new chair next week. Still very disappointing that there were problems with a brand new chair, but relieved they agreed to a new chair so I don't have to wait so long.

The worst experience! We bought a loveseat. paid cash. The store said it will be ready for pick up…read moreon 10/18. Here it is 10/30 and still no loveseat. Went to store and asked every week since purchase and we were told that it will be there next week. All telephone numbers go to a customer services agency. After waiting for 20mins for a human to answer. You are told that you have to make an appointment to pick up. Wait for an email to set up appointment to pick up. No email was sent. Told , that is the only way to set up appointment for pick up. All they could say was that the loveseat is at the store however still need appointment for pick up! Still waiting on the flipping email to make the appointment to pick up the loveseat! The worst experience Ever. Pay the extra money and just go elsewhere. if I could leave a lower rating I would