Dr Miller is the type of doctor people always wax sentimental about…read more The doctors of "old" who know their patients, listen to them and remember them. I went to see her for the first time a year ago and she was amazing. She explained without being condescending. She has a wonderful bedside manner. She calls with test results herself. And she personally calls at times you wouldn't expect to hear from a doctor, to answer questions I asked about. She gives honest and good advice and makes suggestions for what the primary can do and what she can do. The best possible referral I can give about her... I absolutely panicked at the thought she might retire!! Where would I go and how could I possibly find another doctor like her? So if you're looking for an ENT I strongly suggest making an appointment with Dr Robin Miller.

Dr. Miller has been my family ENT for over 40 years. And she is the greatest physician I have ever…read morehad the pleasure of knowing.

My 2 year old had ear tubes placed yesterday, first time being here , I am a special needs mom of 3…read moreand can say that the nurses were great , anesthesiologist was very clear and the surgeon Dr behar who placed the tubes in his ears is phenomenal she listened and addressed my concerns for my son from the ENT to surgery day here , the place is clean the only thing I DID NOT like was the schedule of time I didn't know until the day before by text . As I arrive I didn't even know the scheduled time of his surgery until I got his folder thankfully only a 45 minute wait and we we're done with his surgery in 15 minutes

Prequel - I had one surgery, at a hospital, a year before being made to come here for an unrelated…read moresurgery. For the hospital surgery: no food or water after midnight, be at the hospital at 6am, surgery at 7am. Everything was wonderful. That's what I was expecting would happen here, but what happened here was a nightmare. Issue #1 - They don't tell you what time your surgery is scheduled for - ever. They will text you the day before to tell you what time to BE there, but they do not tell you what time your surgery is scheduled to take place. Issue #2 - They require that you have someone with you, to drive you home afterward; this is understandable but without that person knowing what time your surgery is and what time you're expected to be discharged: they're expected to clear a whole day to be available for a surgery that may only take a half hour. Issue #3 - The 'no food or water after midnight' rule is outdated and untrue. The American Society of Anesthesiologists issued guidelines in 1999, 2011, & 2017 that patients may have clear liquids up to 2 hours before surgery. The old guidelines/rules were invented in the 1950s when pregnant patients were 'anesthetized' with ether on a mask, which caused nausea and for the patient to vomit up their stomach contents. Today, an endotracheal tube is used to prevent this from occurring, so liquids should be allowed up to 2 hours prior to surgery. Issue #4 - Snarky Nurse. I pressed the 'call' button to ask a question - just one question - and I heard her say: 'Ugh, this girl is gonna keep my on my toes!' (Sorry, nurse, to have interrupted your wedding planning conversation to ask you a question, which the intake nurse said I was more than welcome to do as often as I liked. But I've been sitting in a curtained-off room for two and a half hours and no one has given me an update aside from 'It'll be about 45 minutes to an hour until your surgery' - and that was at Noon. It's now 2:30pm, I'm thirsty as hell because I haven't had any water for nearly 13 hours, and I have jack sh*t to do because I was told to not bring any books/phones/valuables - which I suppose is good because I saw some Google reviews where patients woke up to find some of their valuables 'missing'). Issue #5 - The attempted to gaslight me, and offered me unnecessary medication. After I asked: 'How much longer until my surgery?' the Snarky Nurse went and got the anesthesiologist's 'helper / #2 man' who came into my 'room' and told me: 'You're anxious.' I informed him that I was NOT anxious, just irritated that it has been nearly 3 hours since I was checked-in and no one will tell me what time my surgery is going to take place. I had spoken to him earlier, because everyone involved in your care that day will come over and introduce themselves, and that had been the only time I had spoken to him - and I was not anxious then, either. Now, he had no other reason to think otherwise - aside from Snarky Nurse, who likely did not want to 'deal' with me after my one very-normal question. He briefly disappeared, then returned and offered me 'some of the pre-surgery sedation medication to calm you down.' I told him - again - that I was not anxious; that I was mad about the wait time, frustrated about being so thirsty for the past 13 hours, and had no interest in receiving any 'shut up drugs' for simply asking what time my surgery was going to take place. Issue #6 - Overall Wait Time. I waited nearly FOUR HOURS to be taken back to surgery. That's 16 hours of no water, for a person who dehydrates quite easily. Absolutely unacceptable. Issue #7 - Billing. I was required to pre-pay for the surgery, which I did. The young lady I spoke to informed me that I would not receive any further bills or charges from this Center. Months after my surgery, I received a bill for 'anesthesia services' for over $200. This qualifies as a 'Surprise Medical Bill' which I believe violates the 'No Surprises Act' which went into effect on January 1, 2022. And I did report it as such. Issues I've Found by Others - one Google user claims to have gotten a staph infection from this Center. Several Google users have stated that their surgeries were cancelled on them. A couple of Google reviewers stated that they were over-charged by this Center. One person stated that they were man-handled by a nurse after being woken up from anesthesia on the very spot that he had just been operated on. One Last Note - A Boomer-aged woman who works there was having computer issues and was on speakerphone with an IT guy and she kept shouting into the phone: 'IS MY PASSWORD STILL CATHOLIC HEALTH 4 ?!?' Every patient in the pre-op area now knows her password. A password to a computer, within a medical network of computers, that very likely collectively contain the private medical information of many patients. Probably not the smartest thing to be shouting over & over again, when everyone on the floor can hear it.

This is evidently a new building for this medical office. I know that because there is a sign in…read morethe ladies room letting us know how to keep it "new". There should be signs in the waiting room about using phone for videos on silent or with headsets. Because they already have a tv making enough noise. There should also be signs saying you can't use the cell phone as a phone in the waiting room. Headsets are needed. The welcome reception desk is nice. Well organized. Pleasant. Smooth. The appts seemed to be running on time. The rooms were clean and didn't feel cramped. The exit process was easy and smooth too. All in all this was a good place for a dr visit. They lost a star because the waiting room isn't managed as well as it should be. A few signs and a little bit of enforcement from the front desk staff will do wonders. I'd point out the tv isn't needed, or at least the volume doesn't need to be on, closed captions would be fine.

The wait time is pretty long. For my first appointment I waited an hour and 30…read moreminutes before I was seen. On the other hand, Dr. Rush was extremely professional and attentive. She took her time explaining things, didn't rush me, and listened to what I wanted. You can tell she is a doctor who truly cares. The facility itself is nice, fairly modern & cleanly.

Doctor is very nice and so is the staff. They seem like a good quality office. The down side is…read morewait time is crazy here. You make a appointment for 9 when they open but wait for about 45 mins to go to the room and can wait another 30 min.

What a wonderful doctor. She is very sweet and patient with my parents. She doesn't over medicate…read moreand she talks about both diet, mental health, and medicine with them. My mom loves her staff and raves about how caring Dr. Kalra is.

Almost every visit requires 30-45 minutes in waiting room. Whether you're alone in that waiting…read moreroom or there are other patients, there is no difference, you will most likely be waiting. The last visit I got up after waiting 35 minutes without being seen. The only reason this visit on 01/25/2024 occurred is because on 12/14/2023 I waited 45 minutes without being seen. Doctor and assistants panicked and decided to drop everything to see me when I decided to walk this last time. I was polite and upfront with the issue and they did not care for it. Doctor, receptionist and assistants all tried to argue with me yet half of them didn't even know why the appointment was rescheduled in the first place. It was embarrassing to hear the excuses. Not professional whatsoever. Never returning.

Receptionists don't know how to do their job. My sister was scheduled for an ultrasound and we get…read morehere and they check her in and they proceed to make us wait 20 minutes before my sister goes and asks what's going on and they said they called to reschedule but my sister had ZERO phone calls from them. So they made her sit here and when she asked for the sonogram she was SCHEDULED for they told her no because she's "too early" when she's 20 weeks pregnant.

Been going to Dr. Erk for many years. She delivered both my kids and I continue to go for annual…read moreexams and testing. I am very comfortable with her and appreciate her knowledge and kindness in her care.

Dr. Deberny is the BEST doctor I have ever had. Is knowledge and kindness is top notch. I have…read morenever had a bad experience at Quaker Medical with the staff. I find them kind an efficient and highly recommend them.

I've been coming here ever since I can remember. Though this place is certainly a good drive away…read morefrom our neighborhood, it's been a great place for me to be able to be treated and receive check-ups. The doctors and nurses here have always been incredibly good to me, for whatever reason I find myself in their office. Just recently I visited because of a severely sore throat; fearing strep I gave a call and they were able to see me that afternoon. When I arrived, I'll admit I was a bit of an emotional wreck because of how awful I was feeling, but their services reassured me that I'd end up being alright. The doctor and nurse who aided me were incredibly nice and understanding, as well as accommodating. In the past I've come here when I broke my pinky finger, and after I'd sprained my ankle really bad, which they always recommend before being sent to the emergency room/immediate care (unless there's a legitimate emergency - like when I'd been hit by a car). Both those times the doctors had given me excellent advice to help me back on my feet in no time. I've also gotten flu shots, immunizations and basic check-ups; they basically provide you with everything you need here. This place has gone under a couple of renovations since I was small, but the offices are incredibly nice and very clean. It's easy to be comfortable here, which is ideal in a place you can find yourself starting to feel a little nervous. I would definitely suggest this office, especially families with small children.