I found Dr. Zimmer to be arrogant and condescending. He didn't listen to my symptoms or…read morecomplaints, did a really cursory exam (less than 2 minutes) and told me that I didn't really lose my hearing after being sick, I just noticed it more. He also told me that my hearing loss was permanent and invited back the audiologist, who tried to sell me $3600 hearing aids. A quick trip to another Otolarygologist identified the problem as sinus related. With the sinuses clearing up, the "permanent" hearing loss has also cleared up and my hearing is almost back to normal. Find a better ENT doctor who will listen and actually examine your ears, nose and throat.

Had a appointment scheduled quickly, saw the PA who was…read morevery good. Accessed me and took steps to making sure I was on the road to recovery. Had a very painful sinus infection and am now so glad I have a great doctors office to call...

Waste of time. I have had issues with plugged and popping ears and a drippy nose, my PCP suggested…read morean ENT because she could only see so far in my ears and nose with her scope, and she couldn't see anything concerning. I went to Paul Young, didn't see him, which is fine, but the NP that I saw didn't do anything my PCP didn't do and immediately suggested a nasal ablation and went on a sales pitch about how Dr. Young does them in the office. Felt like they "sell" that to everyone. She also couldn't see anything concerning- so why suggest this procedure? And for the plugged ears, she suggested I get a hearing test but they don't perform them. What kind of ENT can't do a hearing test in the office? Long story short- useless and total waste of time and money. Just got a $350.00 bill, after insurance for literally nothing.

Dr. Sobie is a member of Buffalo Medical Group. I went to see him after my dentist showed me my…read morex-ray that indicated the root of my problem tooth --I'd thought cavity, but it wasn't-- was pressing into a sinus cavity cyst. So the dentist wanted me to see an ENT doc before deciding if the offending tooth needs extraction. Dr. Sobie gently scoped the sinus area, and when that was inconclusive, ordered a CT scan. He was considerate and concerned and thorough. I recommend this otolaryngologist to anyone who requires this type of medical attention.

Excessively long wait times for scheduled appointments and rude office staff…read more If you like hanging out in waiting rooms, this place is for you. I had an appointment for 6 pm. I was not seen until 7:30 pm. I learned later that is the norm - longer times are expected. I had a broken nose and the staff wanted me to have surgery to straighten it two days later. No pre-op EKG, no clearance from my primary. Just bloodwork. Next day I am getting the blood work and the script was incomplete - not dated, no diag codes for the phlebotomist. The office wanted her to just write the date on it. I cancelled the surgery.

I saw Dr Belles and we agreed upon an ABLATION of my sinuses. I was told to wait for Insurance…read moreapproval..Well it's been two months later and the office will NOT RESPOND. I placed numerous calls to the office only to hear we will notify him! NO RESPONSE..I sent a letter to him..NO RESPONSE! What is a patient to do? It is CRAZY what goes on in his office...HE may be a wonderful doctor BUT he has to inform his staff what is expected of them and HE needs to TAKE CARE OF HIS PATIENTS BETTER. In my letter I asked if there was a problem to PLEASE let me know so I may make other arrangements..NO RESPONSE.. As a patient, HE has left me hanging with NO services and NO reply. Seek another doctor..NO patient should be treated this way!! HIS STAFF IS UNPROFESSIONAL AND UNCARING...Too bad they represent Dr. Belles who does so good for so many people! I feel they don't care if a patient leaves the practice..he has so many waiting to be mistreated by staff. Dr Belles needs to consider the feelings of his patients..No one should be treated the way I have been treated along with many more patients!

We brought my newborn son to Dr. Danziger since his pediatrician diagnosed him with a mild tongue…read moretie. We ended up not having a frenotomy done, so I can't speak to the full extent of Dr. Danziger's services, but can vouch for her bedside manner. This Amherst location is her satellite office, where she shares space within a larger pediatrics office. She also has an office in West Seneca, but we opted for this location since it was more convenient for us. When making my son's appointment, I learned that she's in Amherst on Tuesdays and West Seneca on Mondays-not sure about the rest of the week. Dr. Danziger was warm, friendly, and very supportive of breastfeeding. Once she assessed my son and determined that he didn't need a frenotomy, she encouraged us to stay in the room as long as I needed to nurse him. A nurse even brought us a pillow to prop him up on, to make things easier for us. The only two quibbles I have are: 1) while we were escorted to a room around our appointment time, we waited about half an hour before Dr. Danziger appeared, and 2) as we were wrapping up nursing and packing up to leave, one of her nurses appeared to give us a sheet with post-op instructions. The latter would have been helpful if we had the procedure done, but it seems that there was a lack of communication within her staff. But no harm done, so I would still recommend consulting with Dr. Danziger if you have a child with possible tongue tie issues.

Horrible, misdiagnosed my mother, never took the time to hear her concerns or even believe her…read more Now she's battling advanced cancer. Stay as far away as you can.

My 2 year old had ear tubes placed yesterday, first time being here , I am a special needs mom of 3…read moreand can say that the nurses were great , anesthesiologist was very clear and the surgeon Dr behar who placed the tubes in his ears is phenomenal she listened and addressed my concerns for my son from the ENT to surgery day here , the place is clean the only thing I DID NOT like was the schedule of time I didn't know until the day before by text . As I arrive I didn't even know the scheduled time of his surgery until I got his folder thankfully only a 45 minute wait and we we're done with his surgery in 15 minutes

Prequel - I had one surgery, at a hospital, a year before being made to come here for an unrelated…read moresurgery. For the hospital surgery: no food or water after midnight, be at the hospital at 6am, surgery at 7am. Everything was wonderful. That's what I was expecting would happen here, but what happened here was a nightmare. Issue #1 - They don't tell you what time your surgery is scheduled for - ever. They will text you the day before to tell you what time to BE there, but they do not tell you what time your surgery is scheduled to take place. Issue #2 - They require that you have someone with you, to drive you home afterward; this is understandable but without that person knowing what time your surgery is and what time you're expected to be discharged: they're expected to clear a whole day to be available for a surgery that may only take a half hour. Issue #3 - The 'no food or water after midnight' rule is outdated and untrue. The American Society of Anesthesiologists issued guidelines in 1999, 2011, & 2017 that patients may have clear liquids up to 2 hours before surgery. The old guidelines/rules were invented in the 1950s when pregnant patients were 'anesthetized' with ether on a mask, which caused nausea and for the patient to vomit up their stomach contents. Today, an endotracheal tube is used to prevent this from occurring, so liquids should be allowed up to 2 hours prior to surgery. Issue #4 - Snarky Nurse. I pressed the 'call' button to ask a question - just one question - and I heard her say: 'Ugh, this girl is gonna keep my on my toes!' (Sorry, nurse, to have interrupted your wedding planning conversation to ask you a question, which the intake nurse said I was more than welcome to do as often as I liked. But I've been sitting in a curtained-off room for two and a half hours and no one has given me an update aside from 'It'll be about 45 minutes to an hour until your surgery' - and that was at Noon. It's now 2:30pm, I'm thirsty as hell because I haven't had any water for nearly 13 hours, and I have jack sh*t to do because I was told to not bring any books/phones/valuables - which I suppose is good because I saw some Google reviews where patients woke up to find some of their valuables 'missing'). Issue #5 - The attempted to gaslight me, and offered me unnecessary medication. After I asked: 'How much longer until my surgery?' the Snarky Nurse went and got the anesthesiologist's 'helper / #2 man' who came into my 'room' and told me: 'You're anxious.' I informed him that I was NOT anxious, just irritated that it has been nearly 3 hours since I was checked-in and no one will tell me what time my surgery is going to take place. I had spoken to him earlier, because everyone involved in your care that day will come over and introduce themselves, and that had been the only time I had spoken to him - and I was not anxious then, either. Now, he had no other reason to think otherwise - aside from Snarky Nurse, who likely did not want to 'deal' with me after my one very-normal question. He briefly disappeared, then returned and offered me 'some of the pre-surgery sedation medication to calm you down.' I told him - again - that I was not anxious; that I was mad about the wait time, frustrated about being so thirsty for the past 13 hours, and had no interest in receiving any 'shut up drugs' for simply asking what time my surgery was going to take place. Issue #6 - Overall Wait Time. I waited nearly FOUR HOURS to be taken back to surgery. That's 16 hours of no water, for a person who dehydrates quite easily. Absolutely unacceptable. Issue #7 - Billing. I was required to pre-pay for the surgery, which I did. The young lady I spoke to informed me that I would not receive any further bills or charges from this Center. Months after my surgery, I received a bill for 'anesthesia services' for over $200. This qualifies as a 'Surprise Medical Bill' which I believe violates the 'No Surprises Act' which went into effect on January 1, 2022. And I did report it as such. Issues I've Found by Others - one Google user claims to have gotten a staph infection from this Center. Several Google users have stated that their surgeries were cancelled on them. A couple of Google reviewers stated that they were over-charged by this Center. One person stated that they were man-handled by a nurse after being woken up from anesthesia on the very spot that he had just been operated on. One Last Note - A Boomer-aged woman who works there was having computer issues and was on speakerphone with an IT guy and she kept shouting into the phone: 'IS MY PASSWORD STILL CATHOLIC HEALTH 4 ?!?' Every patient in the pre-op area now knows her password. A password to a computer, within a medical network of computers, that very likely collectively contain the private medical information of many patients. Probably not the smartest thing to be shouting over & over again, when everyone on the floor can hear it.

I am in my mid fifties, and have more problems lately with my health. I've been with Dr. Michael…read moreSlater for probably over 5 years. This guy doesn't judge, he listens and recommends and explains treatment options. I feel welcomed like family when I'm there. The worst thing I've heard from people is that they can never get ahold of thier primary doctors office. If you are reading this...you have access to a computer phone or tablet. When I write a concern or problem, his patient portal that is monitored by him and his staff... the questions and concerns are answered quickly and thoroughly. If your looking for a down to earth Doctor, who actually cares... Dr. Mike is your guy. He's witty too, so that's a plus Jan Nilson

From the owner: Small privately owned practice that focuses on providing compassionate patient centered care…read more Staff and providers are passionate about offering kindness throughout each consumers healthcare journey, and allowing patients to be active participants in their healthcare choices.