Having been trying to get a detailed billing invoice, have called at least 12-15 times and have…read morereceived one call back, it was at 9:30PM and it was a message left because phone was off due to it being so late. Clinician seen is kind, but rest of office is horrible, would never recommend to anyone!

I had an appt and we set up another appt. I had to cancel due to a family emergency. I made another…read moreappt . The dr called and asked if I could come in early. I was at work so I could not . I said I could reschedule if she needed me to. I could not reach her. I could only leave a message . I did not hear back so I called a few times but the main number was shut off for the night so when I did not hear back I did not go to appt. I call the next day and left a message . She called and said I needed to pay her 75 dollars for missed appt. she said I could not make an appt unless I paid the money. I called to say I would pay when I go to appt but dr would not call me back. I think it is awful that all she cared about was the money not that I needed help. I would not recommend her at all. Her name is Judy Powaned

The admin staff is terrible. They keep telling me that they will get back to me at a particular day…read moreand never bother to respond. Just tell me what the reality is - do you have staff to provide services or not, dont keep me hanging. Please can you be more empathetic to special needs parents who are already struggling.

I recently brought my newly diagnosed son to CARD in Woburn. My son is 2 years, 11 months old…read more Within the first fifteen minutes of our meeting, I was told that my son would need 40 hours a week of ABA and that he should skip preschool and do ABA only. I was told he should do this for three years and then enter kindergarten a year late, at age six. There are a few incidents that I feel upset about. I was told that my son was "the worst ever" seen when it came to changing his diaper. He did cry and try to turn over but I imagine at a center for autism, that there might have been more challenging behaviors observed. Also, the BCBA who was working with my son made comments on how he was one of the worst in not following a direction and using his words. The BCBA grabbed a toy truck from my son and my son said, "Let it go." She gave it back and said that was an appropriate response and then grabbed it from him again. My son lost it and tried to pull it away from her and cried for probably 2 minutes until we asked her to redirect his attention to something else. I was told then that this was "one of the worst she seen" as far as his ability to hold out for something. Finally, the BCBA asked whom my son was close to in the family and I told her that is my father (who has been taking care of my son, while my husband and I work.) She made a comment that, "Oh, it is usually the mother." I felt these incidents show a lack of empathy and care. This experience felt like a sales pitch. I felt like I was being told how awful my son was so I would need to sign up for 40 hours (which was not recommended on his IEP or from his doctor.) I don't feel such a strong recommendation should be made within meeting my child for 15 minutes. . Fortunately, my son has started preschool and is being praised for what he can do while working on his needs. I do not doubt the need and wonderful things ABA does or that 40 hours might be the appropriate thing for my child or another, it was just the method in which this BCBA went about it. I am currently waiting for home services through another agency. There also might be more kind BCBA's at CARD but it felt like I would get the push for 40 hours no matter what my son did. Which by the way, my son is awesome, loveable, and kind and didn't deserve any of these things said about him.

I have been using services at Active Healing for several years and have always been satisfied with…read morethe attention and personalized care I have received. There have been many examples over the years when various symptoms have been relieved with Active Healing's methods. Most recently I was diagnosed with Asthma and prescribed a steroid maintenance inhaler for difficulty breathing and a persistent cough. My lung capacity was at 64%. After I saw Sarge and he put me on the PEMF mat, whole body vibration with oxygen, and suggested breathing exercises to do at home, I no longer required the steroid inhaler and my lung capacity jumped to 82%! I love that Active Healing provides alternative/supplemental care to conventional medicine. Sarge's methods are never invasive, but always helpful! I'm so thankful to have this resource!

As a former dancer, I can no longer exercise due to chronic illness. Western medicine alone has…read morecompletely fallen short of the care I need to function. I was so excited to find Active Healing! The whole body vibration tends to the lymphatic system, while the infrared sauna provides endless health benefits. My father treated cancer patients and always recommended infrared saunas. Sarge and Dawn have stayed late for me when my schedule's unpredictable - they are so accommodating and treat their customers like family. Highly recommend!

Autism Behavioral Center in Northboro MA is an incredible home and center-based organization, that…read morehelps children and their families learn to work Autism Spectrum Disorders. With its insurance based, ABA (Applied Behavior Analysis), and Board Certified Behavior Analyst guided programming, the rapid progress it's clients make, is nothing short of miraculous. I should know, my own child is a client there. In the six months that my son has been a client of ABC, I have seen an incredible change in his behavior, his speech, and his social skills. I feel like his 1:1 or behavioral technician, was handpicked or selected especially for him. She's friendly, patient, and knows my son better than anyone else. The same goes for the other technicians at ABC. They are kind, friendly, and well-trained. But the best part of all, is their Saturday social groups. Their age appropriate 8:30-4:30 programming, covers everything from morning meeting, arts n' crafts, outings, play based therapies, and social skills training. My son loves going to ABC every Saturday to "see friends" and to have an exciting and fun filled day. Thank you George Torbay (owner). Thank you for changing our lives. We couldn't have done it without you and your incredible staff. - Jill Ricardo (parent)

ABC is filled with great people providing terrific services for children with autism spectrum…read moredisorder. I highly recommend them to anyone looking for the best for their children. They are the best. Thank you ABC. We really appreciate everything you do.

Wow! If you have an…read moreAutistic child and live on the south shore of MA, Raising Harts is for you! They host weekly caregiver coffee meetups and they are amazing. Raising Harts is created by parents for parents - dedicated to supporting families with Autistic & neurodiverse children through mentorship, workshops and inclusive programs. There's a siblings of Autistic children group in the downstairs kid play area. They also host a monthly open gym at Cheer Factor in Hanover for Autistic kids and their siblings. It's tears of joy inducing awesome to be a part of the Raising Harts community.

My son has been receiving ABA therapy from compass innovative behavior strategies for almost 3…read moreyears and it is the best decision I ever made to call and speak with the owner Dan Dube about my son receiving services. I have seen other BCBA's work with my son, and absolutely NONE of them can remotely compare to the BCBA's that are part of compass. all compass staff I have met with and seen are absolutely phenomenal with these special kiddos. My son has shown nothing but progress from compass, and all schools and ABA programs should follow the compass model and all these special kids will do nothing but thrive. Compass provides therapy, parent training and parent clinics and compass has been a part of our life, but it's also been a way of life for us. My son screams when it's time to leave compass and he wants to stay there! I do not believe they do not respond to parents, compass staff and I've spoke with many, always respond to me almost immediately, and not only help you while your child is in therapy but they help you help your child outside of therapy as well. If anything else is said it's hogwash!!! This is the best place for therapy for these special kiddos.

From the owner: Compass Innovative Behavior Strategies in Concord, NH, is a clinic-based Applied Behavior Analysis…read more(ABA) provider utilizing trusted methodologies to treat autism and other developmental delays. Their private educational program creates a natural, engaged learning environment for each student to meet their growth potential with the help of on-site board-certified behavior analysts. Their team is dedicated to removing the financial, geographic, language, and transportation barriers that parents face when finding the right Autism treatment for their children. In addition to their Concord location, they have locations in Nashua and Marlborough to better serve clients. Compass' founders Dan and Ally Dube understand firsthand the struggles of finding appropriate services for children with Autism, having struggled themselves as single parents trying to raise children with developmental disabilities. In 2014, they launched Compass, which has since expanded to three locations to include 70 expert employees and is one of the largest ABA therapy providers "in-network" in the state. In addition to these amazing strides, they've opened an innovative education center at their Concord Clinic. Their highly trained staff utilizes advanced occupational ABA therapy techniques developed for structured and "everyday" situations, working to teach skills that will serve children through adulthood...

Did Telehealth autism evaluation for my 4 year old because we didn't want to wait any longer. I…read morecan't complain at all. it was extensive, they asked great questions, and used the following to evaluate: Childhood Autism Rating Scale, Second Edition (CARS2) Developmental Profile, Fourth Edition (DP-4) Monteiro Interview Guidelines for Diagnosing the Autism Spectrum, Second Edition (MIGDAS-2) Parent/Caregiver Rating Form(s) Behavior Assessment System for Children, Fourth Edition (BASC-4) Social Responsiveness Scale, Second Edition (SRS-2) Shereese Moye, M.A. was our psychometrist, and she did an amazing job. She was patient and kind. Talked to my child and seemed to naturally enjoy the work that she does. I received our results within 72 hours of the evaluation. Only negative comment is only 1 of the reps I worked with was attitudinal, but she did what was asked of her and sent me on my way, so I can't complain. Everyone else I worked with was kind and professional. If you're looking for a faster evaluation instead of waiting 12 months for your child's autism evaluation, I recommend this place.

I'd like to add an update. This is still a one star review. They gave several weeks later a…read more"findings report" after everything. They stated residential for my child. Like how does one just pop a kid into that if they don't meet criteria? It really seemed they had mixed my child up with someone else's child. This service that is based on and prides itself on documenting? Really? They sighted he tried to poison us. That never happened. What a damaging and outrageous claim. He did plenty of real stuff no need to lie or exaggerate anything. You are trying to get help for behavior issues right? They stated he was tardy and absent from school and never was. I signed releases school said they never contacted them. Barely has missed a day. I got a print out of his attendance. They stated he was ODD and demanded other diagnoses from doctors. After signing releases for them to speak w his doctors. He has other stuff lol. They can't handle anything other than just the autism. Letting me know how they have to stay in their lane. Five months later? Be aware. They are seeking four year old kids to play with. I doubt any results from them would happen. They do-not help w bathroom other than an alarm to remind the child. We did that, that's silly. No real help. I thought they were going to help us? They admitted they made zero progress in five months. There was so much wrong with the report I made a bullet point complaint wanting it corrected. They sent a letter back they were investigating it internally for all my many issues I had with it and how the case was handled as a whole. They did nothing to fix anything and the payment plan they had us on resulted in over four grand in balance to be paid after insurance didn't cover it. My insurance is now looking into it and may become a litigation situation. Again anyone reading this. If you have an older child with any pda they will not do well by your family. This was pure nightmare fuel and made everything so much worse. The fact they did zero referrals lied they spoke to his psychiatrist and many other very concerning falsehoods they are simply not a legitimate company. A young inexperienced girl came in so self assured stating "well your way isn't working how bout we try our way?" lol I was thinking to myself ya sure ok good luck with that. I tried everything. I was interested to see how they could help. They didn't at all. They never did open the center location wise. That should have offered respite on weekends. Would have been one positive. We had them in our home 20 plus hours per week five days per week for over five months. Not a "didn't really give it a chance" situation, but during that time countless managers and training of therapists on your child's time. Like how are they billing when a portion of the time is them training their new staff on your time? Kid you not four cars in our driveway with Superviser upper supervision cus supervisors aren't trained then your kids therapist plus some on looking training person while they train your person. It went on the whole time cus they had a revolving door. We got a silly bin of items of junk finally like months and months in we were supposed to get but didn't prior that they didn't come back for. Their little enrichment kit or whatever (a puzzle, legos, slime). lol like I'm at the point I can laugh but man. Ridiculous I do not have a good feeling or opinion of Aba now. Not sure it's based on normal Aba cus this was like patty cake with a nine year old and no real treatment plan admittedly till the last four to six weeks of the circus. There are tons of other Aba companies look at them and reviews I regret choosing them I really want others to not have this experience. I felt sorry for the therapists trying to work for them. Like nice people with no training or experience and don't know what they are doing or how to help you or anything about anything basically. Management throwing them in unprepared and without an actual plan to go by. They reluctantly admitted there was no case plan in place cus someone dropped the ball somewhere and I honestly think notes or documentation was all mixed about. Like paying out the nose for a mother's helper with a kid next door person hoping something therapeutic was going to happen at some point ever. Sad. We have no services in place now and waitlists for months working with 211 sucks too but that's free folks you can get Aba through them too. I would still not go back to Aba centers of America. No matter how desperate. Please be advised. I tried my best to warn you. Also take a gander at how many times I left one star reviews in my entire life. Not much. Good luck.

My parents were given Pat Brady as a GAL for their divorce. For context, I am the oldest child…read morecurrently now an adult. My father is narcissistic and was verbally and emotionally abusive to me as well as neglectful to both me and my younger sister. He is also an alcoholic. When my parents were still together, he was very controlling of all of us, mainly my mother. A couple of years before they separated (I was 11-12 at the time) I started to find out that he was having an affair with a coworker and currently he is still with her. All of this has affected me, my mom, and my sister and it has greatly impacted my mental health. Many relatives on my dad's side including him don't believe us and they think that my mom is "forcing ideas into my head" even though it is my own thoughts and things I've actively witnessed. Since 2022, my parents have been in court for their divorce and they still have not finalized anything. Last year the judge assigned Pat Brady as a GAL, who I thought was going to be advocating for me and my sister. But instead, it felt more like a reunification process with our dad. My sister and I explained everything I said and clearly stated several times to Pat and her associates that we did not feel comfortable with him. I felt like they were very one sided and were supportive of my dad because apparently they were also talking to him as well. It did not feel like how a GAL should be and my sister and I do not feel like our feelings were heard and advocated for. It was more like "just hug it out". Since January, I've been an adult and I finally was able to leave all of this crap, but my sister was still forced into these meetings. She eventually has had to meet up one and one with my dad every other week, which she has said has been a waste of time. She has been told by Pat Brady's associates that she isn't allowed to talk about anything related to the divorce because "dad doesn't feel comfortable". So she hasn't been able to tell him how she feels because she can't, which is completely ridiculous considering it's supposed to be "advocating for the children". So overall, I highly don't recommend this place. All Pat Brady did was just cause more shit. She's very one sided and does not advocate for children, especially those who have been abused. #donotrecommend

Patricia is incredibly experienced and knowledgeable, with a direct and to-the-point approach that…read moretruly stands out. I had the opportunity to work with her during a very high-conflict, post-divorce co-parenting situation, and her guidance and coaching was invaluable in helping me take the best actions and provide optimal support for the children. Pat's breadth of experience and her ongoing commitment to professional growth are remarkable. She actively pursues continued education and attends conferences, ensuring she stays on top of the latest insights into family dynamics, and shares her knowledge. Pat's deep understanding of these dynamics is evident in every interaction. It's interesting to note that reviews of Pat's work tend to fall into two distinct categories --those who acknowledge her immense skill and experience, and those who are critical of her work or character. Given the nature of her work, which often involves setting firm boundaries or holding parents accountable, this discrepancy makes sense. Supporting children and families in challenging situations sometimes means standing firm in decisions and expecting parents to take responsibility, which can be difficult for some to accept. I would not want to work with a provider who was scared to hold parents accountable or brokered meaningless compromises at the expense of the children. Ultimately, this dichotomy in reviews reflects Pat's immense strength and unwavering commitment to putting the needs of children first. She does not simply settle for appeasing either parent or enforcing inappropriate compromises; instead, she focuses on what is best for families and children, demonstrating personal and professional strength and integrity. Her dedication and expertise have made a real difference, and I truly appreciate the work she does. Despite tumultuous, unrelenting challenges in my case, she stood strong, level-headed, and I cannot thank her enough.

My daughter has attended Simply Social Kids for the past 2+ years. It's been a great learning…read moreexperience for her, with in-the-moment social coaching and short, entertaining lessons to help her learn about/understand social expectations and self-regulation. Nadine and her team do a great job leading the weekly sessions. Periodic check-ins with Nadine and/or other class leaders have been helpful to us as parents to know what progress our child has made, and give us ideas of how to help her at home. Highly recommend!

I have a 10 year old boy who has been diagnosed with mild autism (ASD). He struggles most with…read moresocial interactions, the "give and take" of conversations, how to show interest in others' conversation, and how to appropriately join a dialogue. We have a full fall scheduled but this summer we attended a weekly class at Simply Social Kids. I am so glad we did! The instructor was wonderful! We spoke on the phone and over email and she was very receptive to keeping me updated on the week's activities. I learned behavior cues, to help my son stop and pause to allow other to speak. My son really enjoyed the activities, which to him were just play, while important social practice was embedded creatively by his instructor. I wish we were able to continue in the fall, but hopefully we can revisit in the spring. The director is committed to keeping her staff trained, comes with a great resume herself, and was extremely helpful. It is obvious these instructors have a passion for helping children be their best selves. Thank you Simply Social Kids for providing a safe and natural learning environment for my son to relax and be himself, learn about others and grow socially, without the critical eye of the world around him. I cannot thank you enough!