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    Behavior Frontiers

    3.0 (4 reviews)
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    Ask the Community - Behavior Frontiers

    Promise ABA

    Promise ABA

    4.8
    (16 reviews)
    2.7 mi

    My 5-year-old son has been attending Promise ABA for about 6 months now, and we've had a really…read morepositive experience. As a parent, it can feel overwhelming trying to find the right support for your child, but the team here has been very welcoming from the beginning. Everyone we've interacted with has been kind and friendly, and they make the environment feel comfortable for both kids and parents. My son's BCBA, Lana, has been amazing. She's very easy to talk to and always takes the time to listen. She gives really helpful feedback and is great at helping us problem-solve when challenges come up. One thing that meant a lot to me was that she came with us to my son's IEP meeting to support us. That level of care and involvement really shows how much she cares about the kids and families she works with. We're very grateful for the support my son has received here and for the team that works with him every day.

    A scetchy company that puts profit over clients. If you want to find a company that will be willing…read moreto provide the services by adjusting to your family needs or dynamics, this is the wrong place to look at. They will push their plan on you (so they milk as much as they can from you or your insurance), and if you are someone who wants modifications or additions to the plan, they will just refuse you. In my child's case, I asked for 6-9 hours a week for the first couple of months. At first, they told me that the insurance will not cover such a small amount of hours because that's almost nothing and so that means the child is not that severely in need of ABA. Then, after I called my insurance and clarified this stellar theory to be absolute nonsense, Promise ABA came up with another excuse to add more hours - the therapists will not take the case because they need more hours. Of course, the therapist that they assigned to us confirmed that she was fine with 6-9 hours a week and that it worked perfectly fine with her schedule. At this point we started the services, and after literally two sessions the company called and stated that they have to decline the case because 6-9 hours won't be sufficient to meet the set goals during the initial assessment. Maybe all these elaborated lies work well with other clients who have language barriers or insufficient knowledge about the field, but guys, come on, who are you really fooling around? Clinical goals can be set to be accomplished in a reasonable amount of time, not to mention that they can be adjusted accordingly. To sum up, I got billed for an assessment that is useless because no other company will need since each company wants to do their own assessment when taking a new client (don't worry, Promise ABA, I checked this info before typing it in here, just like I always do). And now, I will have to pay more in order to start services with another (hopefully more reputable, realistic, and client-oriented) company. This could have been less stressful if we had MediCal. However, if you have private insurance like us, stay away from Promise ABA. Save time, money and nerves. You deserve to work with a clinic that respects your child's unique needs because you know your child best. Good luck:)

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    Learning is most powerful when it connects to daily life.
    Learning is most powerful when it connects to daily life.
    Learning is most powerful when it connects to daily life.
    Learning is most powerful when it connects to daily life.
    Learning happens at different speeds.

Time, patience, and practice help skills grow naturally.

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    Learning happens at different speeds. Time, patience, and practice help skills grow naturally.

    Behavior Frontiers - behavioranalysts - Updated July 2026

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