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    Behavioral Innovations

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    7 years ago

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    Action Behavior Centers - ABA Therapy for Autism

    Action Behavior Centers - ABA Therapy for Autism

    3.0(2 reviews)
    0.4 mi

    My daughter began attending ABA around 2 years ago. I have no complaints with staff, incident…read morereporting, or communication. My daughter has had exponential growth since attending, and I highly recommend considering if recommended by pediatrician.

    This is for the Action Behavior Center in Kyle off 1626 next to Smokey Mo's... This happened about…read more15 mins ago at 5:40-ish on 11/20/24. We live across from this facility & we go to get food all the time. We went to pick up food at Smokey Mo's with our 2 dogs. When leaving to go back home, A kid was laying on the floor in front of the door inside & 1 of our dogs went to say HI to this kid laying on the ground... Whomever it was working 3 ladies (if you can call them that) were all standing around this staring at this kid laying on the floor. One of these rude "ladies" shooed us on like move along... SO RUDE! Disgusting Behavior from people that are "helping your children" It's obvious that this kid could benefit from a dog saying Hi through the window but NO they whomever this "lady" was shooed us like a fly!!! What kind of behavior is that teaching kids that already have behavior issues??? RUDE is what it is! I called when I got home & let them know how rude that was! The response I got was even RUDER!!! WE DON'T APPRECIATE YOU CALLING US OR WALKING BY WITH YOUR DOGS! THIS IS A MEDICAL FACILITY & KIDS HERE HAVE BEHAVIOR ISSUES! I said now I see why! They're learning it from you! I was hung up on! It seems as though the staff needs some behavior help themselves! Maybe take the kid off the floor??? How about that? It's a PUBLIC SIDEWALK & anyone can walk by this facility! If I were a parent taking my kid(s) there I'd be very cautious...Any time we've walked by this facility, I've never once seen any staff member smiling... Ever! This facility's manager, the employee who shooed us & whomever it was that answered the phone when I called... NEEDS TO APOLOGIZE TO ME! I'll be waiting for the response apology!~

    Action Behavior Centers - ABA Therapy for Autism

    Action Behavior Centers - ABA Therapy for Autism

    3.0(2 reviews)
    3.5 mi

    My child graduated from here and when he started he was nonverbal and now in regular classrooms. He…read morewent 40 hours a week and I went to the parent trainings with fidelity. If you follow their program your child's future and your family life with change drastically !! I also have helped many families get into this program and graduate and witness the same results. Best program ever.

    My child was a client of ABC. When we first started we had an amazing BCBA with an amazing RBT…read moreteam. Within the last few months we have noticed several of my child's rbt team left abc as well as the amazing BCBA we had. We were told by the new BCBA that they had tons of experience and was well knowledgeable. I was extremely disappointed to find out that that was not true. The new BCBA would frequently share information about another client and say it was my child. We had decided to switch to in home services and company that would work with one of our other children as well. We gave our notice and immediately the front office wanted to schedule a meeting to try and talk us out if leaving. I went in to sign discharge paperwork and receive our records. While I was waiting I was able to hear one of the front office people and our new bcba talking about a family and it was not a pleasant conversation. The office person said that they were going to have the clients last day be Monday. While I was signing paperwork. I was asked to go into the office of the person that was talking badly about a family and she notified me that they were moving my child's last day up. It was then I realized that the things I over heard was about my kid and my family. The front office person tried to blame the RBTs for the horrible things that were said when in reality they came directly from the front office person. It was extremely heartbreaking to know that they gave my child 1 day to say good by to his friends and the rbts he loved and adored. They literally pushed my child out of the clinic. The office staff care more about money than they do the children and families and that definitely showed with us. We were promised a smooth transition from in clinic serves to at home with a different company and they definitely did noy live up to their promises. A half a year ago I would have completely recommended ABC to any family looking for ABA services. Now I will absolutely not. I encourage anyone considering ABC to think twice. There are much better companies that actually value their clients and families.

    Behavioral Innovations - c_and_mh - Updated May 2026

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