Pleasant staff. Friendly and helpful. The Doctor is skilled…read moreand competent. The eye exam was not unpleasant. Highly recommend.

They did not make any attempt to clear the walkway up to the door, not even salt. The sidewalk was…read moretreacherous from snow that had fallen days before. It was not new snow. Plus it was an afternoon appointment so they had plenty of time to have it cleared off. The male receptionist just said, "That's up to the city". Fortunately, the doctor did come out several minutes later and instructed one of the staff members to shovel and put down some salt so it wasn't as treacherous getting back to the car.

I have been a patient of Dr.Zale for over 10yrs. Dr Zale…read moreperformed Cataract surgery on my eye 3 - 4 yrs. Ago. My experience was always 5 STAR. From making appointments til service. He is the best. Recently his office is affiliated with LTF. Now...everything is horrible. Unable to reach anyone Calls not returned. So very disappointed.

Not good. The doctor blamed me for all three pairs of glasses breaking inside of three years…read more About $2,500 worth. I found the flaw. No matter. They don't stand behind their products and the woman working the merchandise is the rudest person with whom I have worked. The doctor could not care less. The staff like to say that Indiana law requires a new exam every two years. That's a lie and they know it. They use it anyway on the older folks. Watch your parents, If someone treats you like a mark in a scam --- you are a mark in a scam.

Staff was incredibly kind and professional. Dr. Chasan was great to deal with and very personable…read more Completely satisfied!

Doctor and technicians all very pleasant. However, administration extremely unorganized:…read more- Did not inform me my eyes would be dilated until I arrived (Would have been stranded if I drove myself) - Requires $200 payment for "high deductible" which they claim is "office policy" (regardless of specialist copay amount; Insurance company flagged this as highly unusual, as my specialist copay is $100). Doctor would not see me until $200 payment was collected. - Would/could not tell me the cost of the procedure they recommended - Scheduled said procedure without insurance authorization - Cancelling appointment was a nightmare due to lack of internal communication (called back to confirm and was told they never received my scheduling request, though I was previously told it was entered into the system).

Dr komyatte friendly and outgoing and she very up front and doesn't sugar coat anything ,read more

The entire staff is very friendly and helpful & Doctor makes sure that you understand what he is…read moreseeing. They have a Great selection of glasses and will also assist to fit your Budget.

Let me tell you about a situation that occurred. This…read morecomplaint is from the family!!!!! On April 27, 2023, our 93 yr. old grandmother along with her caretaker, came to this establishment for an appointment at 12pm. They were dropped off by a medical van transportation company (as she is in a wheelchair). Well, a situation occurred with the transportation company as there was a delay in picking them up. I got involved all the way from Georgia to see what the heck was going on. After family members made multiple calls to the transportation vendor (company that dispatch out), I actually spoke with the driver who transported her there and she was actually stuck in Illinois. Even though, a lie was told earlier to her daughter that it would be 45 minutes to a one hour (which they should have been picked up by 2-2:30pm); it was going to take her more than 2 hours to get back. I call the vendor to see if they had emergency back-up to pick up our grandmother and as with everything else, they didn't have another van that could come and get her as it would still take one to three hours if she was pulled from the current driver and placed with another company. So that left us with having to find someone else to come and sit with my grandmother as her caretaker got off at 3pm. However, what I didn't know is that this business also closed at 3pm. Now, what behooved me, as I made arrangements for some other family members to come and sit with our grandmother and one to take the caretaker to her car, this freaking business put our grandmother and her caretaker out of the establishment at 2:55pm because they promptly closed at 3pm. WHAT FREAKING BUSINESS YOU KNOW THAT WOULD DO THIS TO A DEFENSELESS 93-YEAR-OLD MOTHER, GRANDMOTHER, and GREAT-GRANDMOTHER??? Let me ask a rhetorical question: Dr. John Czaja, Dr. Katie Fesko, Lynette, April, and any other employees that were there, you mean to tell me that neither one of you all could have waited past 3pm, to ensure that our grandmother, who WAS supporting this business, was picked up safely? Whoever worked this pass Thursday, you all left them outside and walked to your car like you didn't have a care in this world. This is not over, and you will never, ever, do this to another person. I just wonder if it was a person that LOOKED like you would you have done this? Our family didn't appreciate how this situation occurred. As a person that has been in the customer service business for over 30 years NEVER in a million years would I have done this to someone supporting a business that I worked for. You all have left a bad, foul, taste in our mouths. Keep in mind that other people that made ride medical vans to your establishment that anything can happen, that the patient coming to see you has nothing to do with. However, as a business that's been serving the community as your bio states for 20 years, you absolutely didn't show compassion nor show a great relationship to our grandmother. This establishment owes our mother, grandmother, great-grandmother an apology for what was done. Keep in mind the golden rule: Do unto others as you would have them do unto you!!!!!!!

They helped me in an emergency, I would absolutely recommend them to anyone. They were so friendly…read moreand helpful, and the office was very nice. Also great that they are open early on Saturdays.

Dr. Offerle gave me my eye exam and was polite, professional and thorough…read more The staff was friendly, I really liked both opticians who helped and I've already referred people. HIGHLY RECOMMENDED!

Doctors and nurse staff is wonderful, but the women at the front desk are so rude. I called about…read moremy medication and she laughed at me and transferred me because I didn't tell her the 'right way' sorry for bothering you I just want to get my medication renewed! She didn't have to laugh or talk to me with disrespect.

Been going to Dr Majka's office for the last two years, he's by far the best dentist I've ever had…read more From how he explains the necessary treatment to his staff! Can't say enough good things about him and his staff!!

Majka and his staff are always kind and great at what they do. I'd absolutely recommend them to…read moreanyone!