I highly recommend Kerry Greenwald and his team at Creekside Mortgage if you are considering buying…read morea home or refinancing your current home. Absolutely professional and kind, consistently transparent and collaborative. When I refinance my home, I will without a doubt be reaching out to Kerry and Nicolle at Creekside!

Creekside was the best I could've asked for! We worked primarily with Sami and she was the nicest…read moreperson and cared deeply about making the whole home buying process as easy as possible. I would recommend Creekside to anyone buying a house!

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

I'm beyond disappointed with Columbia credit union. I run a season business (a farm) and, while…read moretrying to finalize grant paperwork could not access my online account. I tried resetting my password, but never got an email. I called in, and they explained that, without any notification they closed my online account because I'm "not logging into it enough" and that I would have to goto a branch to get it re-enabled. I went to the scotton way branch, explained the situation and was told I have to "start all over" fill out paperwork and wait for corporate to eventually get me access again and that is would take at least 2 business days, but there's no guarantee. I asked if I could get a print out of my account activity for 2025 (needed for the grand paperwork) and was told I would've charged $5 a page!!! The whole reason people move from big banks to credit unions is to avoid this unfriendly, arbitrary policies that don't do anything but inconvenience and fleece their customers. Again, the whole point of moving my personal and businesses accounts to a credit union was to have a real person who helps me.. not a totally unempowered robot to try to extort more money from me based on a policy I was never informed about, and a deactivation I was left to discover when I actually needed access... fix this!

DONT GET A CAR LOAN THROUGH THEM. I came back with a new car to have my loan through them and it's…read morebeen nothing but ongoing issues with my insurance. I didn't have this issue with my prior car/loan with them and it's not been fixed. I was told 6mo ago this wouldn't be an issue and yet here we are. It's impossible to get an issue resolved with them sooner than later. Takes 2 weeks or more to sort issues out. Everything about dealing with them has been a headache. I've had maybe 1 helpful person who went above and beyond via email with me to get things sorted, and he was so nice. But it seems as though this will be an ongoing problem. Myself and my insurance agent have both sent in copies of my declaration page with all the info needed yet they either "never got it" or I can't get a response from someone. We shouldn't have to re send the same document over and over again. It's simple yet has become a mess. My insurance guy has never had an issue like this with a lender either. I'm more than likely taking my business somewhere else since this has yet to be resolved.

Applied then and was denied, no reason was given. There are much better credit unions out there,…read moreapplied with a different a credit union and was treated like I mattered.

I would 10/10 recommend onpoint in general but specifically this onpoint is my favorite! Each…read moreindividual I've worked with has been so friendly and helpful! Appreciate you guys!

We worked with Mike for our most recent home search/purchase process and we are so glad we did!…read moreMortgage logistics can be a huge source of stress, but with Mike it was smooth sailing. He was with us each step of the way, providing loan scenarios for potential homes and then expertly shepherding an expedited closing once we pulled the trigger. We deeply appreciated his proactive communication, constant availability, and thorough guidance. 100% recommended!! Thanks for everything, Mike!

Mike is such a pleasure to work with. I highly recommend him to anyone needing mortgage or…read morerefinancing services. He is so knowledgeable, and and hard working, and makes the process extremely easy. He has the best rates in town, and always answers his phone! Can't beat it! Thanks Mike!!

In the past 9 years I have referred dozens if not hundreds of Home Buyers to Timmy Ostrom and have…read morenever had a complaint. As a Home Builder, specifically speaking to on-time closes which are essential to our success, I cannot recall ever missing a closing date because of something Timmy or his team missed in the process. When it comes to new construction, the cycle time of talking with clients, fielding phone calls can be anywhere from 6 months to a year. Timmy will always respond immediately and do his best to overcome obstacles. Timmy and his team make buying or refinancing a home for home buyers a breeze. From that first call they have with Timmy they will know he's a top notch expert in the space that is in this business because he enjoys it, and not because he's here for money. His whole team, have always such a pleasure to work with. Having been a consultant for 2 major corporations I know when I see superior customer service. The whole team at Fairway Mortgage really gets it. It's not the fact that they are professional, polite, and responsive but it's the fact that they really understand their customers and their customer's needs. Their passion to help their customers succeed is what sets their service apart.

I referred my cousin to Timmy. He did such an AMAZING job getting the perfect loan for him. He is…read morevery professional. If you need a loan, he is your guy!!!!!!!!!!

Thanks to Jodi and team for leading me through this process! So many hoops to jump through all the…read moreway to closing, but she was a calming voice through the stressful times. Belay Mortgage Group works with many lenders to find the best deal for our situation. I know Jodi would do the same for any of her clients! Jodi works hard and is very easy to reach! If you're wondering if you could qualify for a home loan or refinance, I would recommend contacting Belay. She'll get you a pre-qualification letter to get started and then guide you through step-by-step! Good Luck!

I recently had the opportunity to work with Jodi on a refinance. While I couldn't get the outcome…read moreI wanted it was NOT on Jodi, it was on me. Jodi's expertise and advice were invaluable in pointing me in the right direction Putting you trust in Jodi to look out for your best interest is the smart move to make.