Daniel was very knowledgeable,respectful and did a great job. He was on time and didn't rush at…read moreall. Ty

I called a couple of times and never got any call back. Eddy never got back to me. Kinda…read moredissapointed since i saw ServePro is one of the best services out there.

We contacted them this month (March 2026) to repair concrete steps that had some damage and to…read morerepoint the chimney. Very satisfied with the job. Good quality, reasonable price, and friendly people. This was the second time we used this contractor.

Their name is very apropos. They repaired my chimney, did a very professional job and cleaned up…read morewhen they were finished. What is interesting is I also got a quote from a chimney place in Congers (the one that has signs everywhere that they were there too). The quote they gave me was a very similar price to the quote Professional gave me, so I was going to use them. But then I saw that quote was just for the rental of a bucket lift,and he told me he was saving me a lot of money because they should actually build a scaffold. The separate quote for the work was 2 1/2 times higher, and the whole quote 3 1/2 times higher. The masons from Professional had no problem safely using a ladder to get up to the chimney.

I don't often leave reviews but I had such a positive experience with Oswaldo, Joe and their team…read morefrom RotoRooter at the end of 2023 that I felt it was deserving.  We moved into our home in Rye three years ago and have had some flooding issues with our driveway storm drain. Our driveway slopes down toward the house and during extremely heavy rain it's been unable to handle the water coming down from the street. During Hurricane Ida the drain backed up, water came into the garage and flooded our entire lower level and basement, ruining carpets and destroying a lot of beloved toys in the playroom. After the recent heavy rains and another close call, we called RotoRooter to see if jetting the pipe would help. Using a scope camera on the end of a cable Oswaldo, Joe and their crew identified the issue and showed us what was wrong on the computer monitor - the drain pipe that ran from the driveway beneath our backyard was a flimsy corrugated plastic material and the connection for the gutter downspouts was installed improperly. The drainpipe was bent, punctured and flattened in places by tree roots that had grown over time. It was getting clogged up with leaves and debris. Our home's original drainage installation was so poorly done and fully unable to handle the amount of water needed to move heavy rains from our driveway and keep our home from flooding.  We'd had a previous bad experience with a competing company (Aqueduct Services) that installed our sump pump. Their crew was clearly inexperienced and did such shoddy work that it needed to be undone and redone multiple times, and took days longer than estimated, so we were anxious about taking on another major and disruptive plumbing project.  Thankfully our experience with the guys from RotoRooter couldn't have been more different. It was night and day.  The knowledge, skill and integrity of Oswaldo, Joe and their crew to identify the issues, clearly explain (and show them to us) in a way that made it easy to understand was so reassuring and refreshing after our previous experience.  Having to excavate our whole backyard to solve our flooding issues was an expensive and surprisingly invasive-feeling procedure. Oswaldo and his team had a great bedside manner - they showed empathy for the large investment and major surgery that needed to be done - especially right before the holidays. They were patient in explaining the problems, walking us through our options and helping us understand what we needed to do to fix our issue and get the job done right.  I know nothing about plumbing, but seeing the crew replace the old cheap pipes and catch basin with the new ones, the difference in workmanship and material quality was obvious. The work took two days and the crew stayed late to clean up and make sure everything was covered and secure and roped off with tape so it was safe for my kids to go in the backyard. This was not AT ALL a cheap or expected home improvement project and, being entirely buried underground, not the most rewarding use of our savings like the backyard landscaping upgrades that we've had on our wish list.  But I have to say that the confidence that our home will now be able to handle heavy rains and the peace of mind that that we don't have to worry about our playroom flooding again every time there's a local flooding advisory were 100% worth it.

We moved from NYC to Nanuet and renovated our bathroom at our new place. The sink in our primary…read morebathroom had a slight leak and was causing some warping to the vanity sink shelf. My partner and I looked for a plumber and landed on Roto Rooter considering it was a small job. We thought a large chain might offer a reasonable price to fix this minor problem. We were surprised by the large amount of their original quote but reasoned we need to stop the damage to our vanity. After the technician finished one hour of work, we see the final bill has an extra $300 price tag, bringing our total bill to almost $950!!! We could have a bought a new vanity for that cost. After speaking with a manager at the company, they tried to explain the additional cost. I mentioned on the phone, the additional $300 completely caught us off guard from the original quote and that it was pretty significant. The office offered us a small discount because we participated in their food drive which offered a $55 discount with a food donation. Yet this is a minor salve to the financial dent this has caused. I don't recommend their service because their prices are way beyond what seems logical. For the price they charged you can almost start from scratch and arrive at the same cost to make their repairs.

Quality service! Our roof was leaking and they got the job done day before a huge snow storm in…read moreDecember! Excellent work at reasonable prices!

This company replaced the roof on our house in 2021. Four months ago, we had a leak inside the…read morehouse where the roof had been replaced. We contacted the company and they promptly sent someone to look at it, but he said he didn't see anything obvious and needed to send a crew back with a tall ladder. That was four months ago and despite repeated phone calls to the company they have not returned to inspect the problem. We have had to find alternatives since we cannot allow this condition to continue. We had previously used ARM (both under the prior owner and under its current ownership). They were recommended to us and we were very satisfied with the work. But given this experience and the company's unresponsiveness I would not recommend this company now.

Restoration Operators were selected by my insurance carrier to correct water damage. In the…read moreprocess, they broke the toilet tank lid in the bathroom. While that was unfortunate, the worse part is that the 3-member crew hid the breakage from me; their supervisor lied to me about it; and their manager accused my wife of lying. The toilet is out of production and a tank lid of the same color grey was impossible to locate. I ended up buying another toilet after waiting for Restoration Operators to provide suitable restitution. Avoid Restoration Operators and their lack of ethics.

Restoration Operators came to my home on Thanksgiving when no other company would. They saved my…read morehardwood floors and my Thanksgiving.

We've been working with Operation Restoration across several of the condo associations we manage,…read moreand they've consistently exceeded expectations. Their team is responsive, professional, and highly knowledgeable in handling everything from water damage, mold remediation, reconstruction or emergency repairs. They communicate clearly, stay on schedule, and consistently deliver high-quality work. Having a trusted restoration company like this makes our job so much easier. I absolutely recommend them to any Property Manager or Board of Directors looking for dependable service!

We manage a small co-op and scheduled an inspection after realizing nobody had looked at the roof…read morein years. I expected them to come back with a giant list of expensive recommendations, but that wasn't the case. They identified a few minor issues, cleaned up some drainage concerns, repaired a section of flashing, and gave us a realistic assessment of the roof's condition. It was refreshing to get practical advice instead of a sales pitch from royal roofing bronx.

Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

fantastic crew who did great work. allergan cleaning, cleaning, painting, and plumbing…read more We will hire Leo for all of our work going forward. Already booked him for window replacement.

You tell me...last weekend our town, Nyack, got 12.2 inches of snow. We have a small driveway,…read more15' x 25' and we have a front sidewalk of about 40 feet. Our great neighbor had already plowed the front sidewalk twice before LGM showed up. They cleared the small driveway, and re-did the sidewalk. $150.00. I dunno, does that sound fair to you? You decide....