I don't know what to say except this store is just sad. Most of what they have I wouldn't even carry home if they gave it to me. Hasn't been remodeled in ages, understaffed, and generally just messy. I left depressed. read more

We needed a couple of items and some folks who live here suggested Belk. We visited about the time they opened for the day. One clerk was near nearly dismissive and appeared unwilling to engage or help when we inquired about an item. Another person engaged and asked if we needed help. They helped us find the items we were looking for and when I inquired about price - she checked the prices. Once I decided to purchase - I noted the prices rang up differently (higher) and I asked why the price was different. She stated that I needed a coupon and seemed a bit exasperated with me for asking about it. Regardless, she helped me obtain the app/discount and I was grateful. I found what I needed -including helpful customer service but noted one customer service person who seemed put out to deal with us. read more

Belk - Department Stores Near Me - Hilton Head Island, South Carolina

Always enjoyed shopping here. Their women's and children's sections are in a different building than the men's and home goods, so friendly tip. Felicia at the men's department was so happy and helpful, would definitely recommend them and enjoy their inventory. read more

Belk uses deceptive practices and high pressure techniques to instigate charge cards. Their employees are bullied and threatened if they do not open cards. read more

Selected a garment clearly marked 50% off only to be told at checkout only items on 1 side of rack were on sale. Associate quickly removed 50% off sign and told me repeatedly I should scan items in app for prices. Very poor customer service, bordering rude. Not what I would expect from a retailer. Definitely do not recommend this store! read more

Stopped in belk. Couldn't find anyone to check me out. One sales person kept looking at me at counter and did not ask to help. I'm sure there are very professional sales people, but today I didn't observe this. This was my first time in belk as I'm visiting, can't say it was the best first impression. read more

I love this store. Any time I am on the island I do some shopping. No need to Go off the island to the outlet stores when you have a nice Belk like this one. read more

Store very small. Not my cup of tea unless you know they have something you want and specifically going in to get it. read more

Belk - Department Stores Near Me - Hilton Head Island, South Carolina

Five of us on a girl trip! We love to shop at Belk! And we spend a lot of money there. However, we left there tonight disappointed in the customer service. One of the girls was in the dressing room and the lady said, well I guess the rack didn't work! Then she said don't trip the rack as you walk out. Very snappy! The website says they close at 9, however, at 7:45 we got the 15 minute warning they were closing at 8 and make our final purchases. We were scrambling to a checkout. One of us went to checkout and the lady said, she had closed out her register. Really? She was not doing anything! No excuse! All of us finally found a register! It was ridiculous! read more

Please please turn down that music. It is very disturbing and unnecessary. I love this store and is the first place I go when I get to the island, but the shopping experience could be so much better with less volume. Even employees are bothered by it. read more

Took quite a while to find an employee, ultimately was helped by a super nice one. The store didn't have any of the four make up things I was looking for and it was a mess. read more

Belk - Trash and boxes piled at counter immediately inside front door. Horrible first impression. No staff in site. - Department Stores Near Me - Hilton Head Island, South Carolina

At Shelter Cove on HHI, Belks has two locations a few feet apart, one for the women, the other for men and homestore items. As Belk stores go, this location is amazingly well stocked and very well organized by brands and sizes. Bargains galore. It is a pleasure to shop here. read more

I love Belk in Hilton Head. I'm from Michigan and I visit twice a year. Sandra at the Chanel Counter is fantastic and I can call her and she will ship me whatever I want. I can count on her to pick out things I like even when I'm not there. I always find blouses and jeans and most of the time they are on sale for enormous discounts. The staff are friendly in the departments I frequent. I hope this store never closes. Vicki R Williamsburg Michigan read more

This is my bad. I packed our car for a trip to our Florida home and I forgot our overnight bag for Hilton Head. Boy did that not go well with the wife. We were told to go to Belk Stores near where were staying to buy some replacement clothing. What a huge women's and men's store. Both were in separate buildings. Our first time in these department stores and we found everything we needed. The staff was incredibly helpful and sympathetic. Well, my wife found more than she actually needed and I surely paid the price for my mistake. read more

I will be notifying management as to the condition of the store & the lack of staffing. The store was a mess and there were few employees in certain departments. Not a pleasant shopping experience. read more

This store is good and so is the staff. The negative comments should be directed to the regional management of this store location, It is consistently understaffed. Weeks ago I witnessed a lone shoe department employee remain cheerful during a sale. This department looked like a bomb hit it. Shoes were piled everywhere with one employee! Disgraceful. Today during a sale today the staffing levels were better. Found great items at great prices. read more

Great shopping and felt safe during this time. They have a really good selection of home goods at a great price. And really good sales and specials it is one of my favorite places to shop when we visit Hilton Head read more

Belk is nice if you need to run somewhere to find a specific item in a pinch. For me, it's hit or miss shopping here (women's clothing). Shopping here during the summer is great because there's a lot of great new clothes on the racks as well as sale items at a big discount. I just shopped here days after Christmas, which wasn't a great idea. There were racks of tons of clothing on sale, but everything good was taken. Belk has a good shoe section, but that is also hit or miss. Jewelry & accessories are great at Belk because there's a large selection. The makeup and perfume section is pretty good at Belk. They have a lot of the high-end brands to try. The lingerie section has a wide clarity to choose from and you'll certainly find what you need there. There are nice fitting rooms available in most sections of the store. I wouldn't come here if you want to shop for your preteen or teen though; there's not a lot for them. Overall, Belk is a good place to shop if you're looking for a few things. read more

Belk - Department Stores Near Me - Hilton Head Island, South Carolina

The store is what is left from an old mall. They are rebuilding the area into an outdoor shopping area and should be nice when done. For now, Belk is still open. It's a decent sized store but like most Belk's has way too many items shoved into the space. You can barely walk through the sections b/c the racks are so close together. I had to run in here for a bathing suit while on vacation and was pleasantly surprised with the selection. They also let me use a belk coupon but not put it on a belk card. So the service was excellent! read more

I frequent Belk a lot because I get a 1 hour lunch and kill the time by going to belk...today I was standing 6 feet away from the person in front of me and it was only she and I may I add...one of the employees reprimanded me because I was standing in the wrong place and for some strange reason to which I don't know is rude to me...makes me not want to come there...most the ladys are very nice to me...cause they see me a lot ther... unsettleing...especially when I spend a lot of money at belk read more

I just read a review by someone who extolled the virtues and wonderful service offered by Noreen in the Michael Kors section. She is the tops. She makes my shopping at the store a delight. She is very helpful, courteous, efficient and the greatest asset the store has. I wouldn't shop as much as I do in the Store if it wasn't for her helping me. Even if I have a return without a receipt, she goes out of her way to find my item and get it returned for the correct amount. I always look for her when I go into the store to shop. I affectionately call her Knuckles since she uses her knuckles to work the cash register and I often kid her about it. I shop a lot at Belk's and I wouldn't if it wasn't for the ability to have Noreen ring up my purchases. I often notice other customers will go out of their way to have Noreen do their purchases too. She is the #1 asset to Belk's. read more

Thanks to the reviewers who pointed out the good pricing, good sales and nice staff members! The combination of good selection and deep discount make it a much more fruitful destination than nearby boutique stores. read more

I met the BEST Department store associate in the world right at the Belk's in Hilton Head. Noreen is the reason why I continue to shop at Belk. Her level of service is unbelievable and without her I would have thrown away my credit card. I don't live on the island, and frankly I found the website to be time consuming and not the best user experience. Noreen eliminated all of my issues and has become my personal shopper. She should be salesperson of the year ! read more

This Belk is different from most locations since it is split into two different buildings. The men's department has a decent selection, but is far less than the Belk at the Citadel Mall and Oglethorpe Mall. Since the mall was torn down and they've been building up this part of Shelter Cove, Belk has rearranged their store to make more sense and allow for a little larger aisles which have made it easier to look around. However, in the corner where the blankets and pillows are it is very hard to move around and you often have to climb over stuff on the floor because of a general lack of space. The employees on the Home part of the store are by far some of the friendliest employees I've ever seen at a Belk store. I'm not a big fan of the employees who work in the Men's department, however. read more

Purchased size I thought I wore, took home and tried it on. It did not fit at all so I returned. Couldn't get the size I needed, so had to return without replacement. read more

Hands down the best customer service I have experienced in a Belk store, and I am a frequent shopper. Sandra, at the Chanel counter, was very friendly and actually knew something about the fragrances she was selling, unlike many of the associates I've encountered at other locations. The Women+Children and Men+Home Stores are in separate buildings, which is somewhat inconvenient for those who like to browse in several departments. For a store that's notorious for cramming a lot of product into a small space, Belk needs to shine in the customer service department and this is a fine example of that. A++ read more

My husband and I went to Belk to buy men's dress pants for more casual cooler summer work wear. Store has decent selection for men's dress but the male staff were not impressive at all. The male working in clothing did not ask if we needed help finding anything, which left me searching entire store for options. My husband found trousers he liked and wanted to try dress shoes with pants to see how they looked with shoes on. The male shoe department guy was hesitant to let him when I first asked. I told him that we needed slim European looking shoe and not Frankenstein shoe. The shoe rep then told me wouldn't allow my husband to try on expensive shoe if he wasn't buying them & then gave me bulky Frankenstein shoe. It looked ridiculous with the pant. My husband almost didn't get pants because of shoe, so I told him to ignore shoe. He ended up finding dress trouser, jacket & shirt. Because the shoe guy was so rude and the other male sales rep Mia, we walked to other side of store to find a friendly lovely sales lady to check us out. The two men should be fired or taught how to be sales people. read more

I used to love this store BUT it has turned in to a overstocked mess. The dressing rooms are filthy and stocked with garments people don't want. Employees are rude and not helpful. I get the impression they hate their job. With so many upscale clothing stores on the island these days, it seems only a matter of time before this store closes its doors. Bye, bye Belk! I am done with you. Cancelled my Belk credit card. Won't need it any more! read more

I wish I could give them a big, fat ZERO! I shopped the women's store for almost 2 hours and with the exception of the lady who rudely pointed me in the direction of the Lily Bloom bags, I did not get greeted by 1 single person or asked if I need help. I shopped the Michael Kors and Ralph Lauren section...same. No greeting, help or anything. I finally went to check out and went to the Lilly Pulitzer register to run into the snootiest clerk. She was messing with the tissue paper as she chatted it up with a customer who had an arm full of Lilly P. items who was just shopping, not even waiting to check out. She turned around twice and saw me standing there waiting to check out. She never said can I help you, I will be with you in a moment...nothing. I wish I had gotten her name so I could name her on here. I went to another register instead of wasting anymore time with her. That was my crappy experience in the women's Belk here in Hilton Head and really don't care to go back. My husband, in the meantime, was shopping over in the separate men's store. He came back to tell me he left 3 shirts laying there at the check out because of the lack of help. He walked around the entire store trying to find someone to ring him up. There was 1 lady in Home Goods but she was working on getting someone approved for a credit card. He walked around to try and find someone else and a manager told him there is a clerk in Home Goods that can ring him up. He explained to her the wait there and there was no offer for any other remedy. As he walked the whole store again, he could still only find the 1 clerk who was still trying to get the customer approved for a credit card. So he just kindly put his items down and left the store. As far as the condition of the store...a mess. I walked past a cart loaded with make up orders sitting in the middle of the aisle as I walked back to shoes and handbags. When I walked back by almost 2 hours later, still sitting there. Racks are a mess throughout the store and my husband said the men's/home store was the same. Stuff in the aisles everywhere. This store is in desperate need of some management. Good luck to them. I will never return. read more

Store is a mess. Mdse in women's clothing, purses and shoes all unorganized. Associates standing around doing nothing to tidy up their depts. Store manager and appropriate associates need to be fired! The work ethic in store is horrible. Beautiful shopping area and Belk experience was a huge disappointment. read more

Well I have NEVER been treated so ride in my.life. I was shopping at this Belk in Hilton Head and was not even asked if I could be helped. I went in the dressing room to try on some nightgowns and when I returned I stood in line. I finally got help and asked for a price check on a few items. I was abruptly told that there were scanners available in that department. I told her that I didn't see them but I would be happy to go look for it. She said no I will do it this time. I apologized that i was from out of town visiting. Then the other sales clerk about nocked me over to go get clothes out of the dressing room which I left hung up. She stormed out of the dressing room and slammed the clothes on the counter and stared me down. I guess I was suppose to bring them out, sooooo sorry. I couldn't take much more and walked away from the cute nightgowns I had tried on because I refuse to do business with rude people. Geeeezzz. I guess they were just too busy to make money. read more