Great Customer service and lots of selections. Big man friendly store! They go all the way to 5X!…read moreLiz and Jerry both were very helpful and kind! They made my daughter and I feel welcomed! The store has a lot of options for street wear and Lakers, Dodgers, and Raiders clothes too. They also have a large selection for hats. They have parking in front of their store.

Andrew was great to Meet he helped myself and my son find a jacket for the winter time Nice Raiders…read morejacket I'm from the bay area so I am very happy that I got this jacket and he was very intelligent and his knowledge of product and we had a very nice conversation about sports!

I was in the market for the Dodgers cap and looked no further than Lids…read more Things to know, the coupon codes you see for Lids online are not available for in-store purchases. I was told they are two separate companies. I ended up buying a Dodgers cap in store regardless. The employees here were very helpful. I was upsold on getting the brim of my cap bent (different word) for an additional charge of $5. I was told if you do it yourself it can ruin the cap. I was also upsold on a 1 year membership at Lids where you can save 20% on all hats for one year. It was only a few cents more with the discount added on to the purchase price. It was a win-win! You can always use your Lids membership at the Dodgers Clubhouse as well.

Shoutout to Anthony on the amazing service! Was very friendly and welcoming to the store, even with…read moreholiday season in. Set aside time to help me out with my selection on various hats. Also assisted me in knowing what was best priced for what I was looking for!

Horrible. The teenagers playing around inside laughing about the misplaced $20 on the register as…read morethey were counting and closing up didn't bother to help us, but when the girl with the short shorts walked in they were quick to turn on that bullshit customer service, recommending hats she didn't even look good in. Couple this with the fact that 90% OF THE LIDS ON THE HATS WERE BENT!!! Just unacceptable. Clearly these kids working here don't give a shit about their hat game, otherwise the kids would NOT be bent. Disgrace. 1 out 5 stars because yelp won't allow lower. Hat collectors, stick to Lids at the Beverly Hills Center.

Horrible!!! Walk in and don't get greeted by 1 of the 3 women standing at the cash wrap talking…read more All 3 looked at us and went back to their conversation. Store was a mess ,the lighting is horrible, none of the workers had badges hats or lanyards on. You signed up to work in a customer service environment and can't even say hello to your customers! Will defiantly not be returning here I would rather drive all the way to the Cerritos mall. If I could I would give negative stars!!!

Very cool store, helpful staff, seemingly the only store in LA County that sells Ben Daivs pants in…read morea 34 inseam. Great selection of Pendleton shirts, as well as having a lot of cool bowling shirts, zoot suits, fedoras, things of that nature, as well as standard california-style workwear like Dickies and Ben Davis.

I visited this store and asked if they offered a military discount--a small gesture of appreciation…read morethat many patriotic businesses choose to offer. The owner replied, "We do not discriminate." That response wasn't just dismissive--it was offensive. Offering a military discount isn't discrimination. It's a sign of respect for the men and women who've risked--and in many cases, given--their lives for this country. Equating gratitude with discrimination shows a serious lack of awareness, and quite frankly, a lack of respect. What made it even more disappointing is that this store is located in a community where many military families live. These are the parents, spouses, and children who support service members from the home front--often enduring long deployments, uncertainty, and sacrifice themselves. To respond that way in a place so connected to the military is not just tone-deaf--it's disrespectful to the very backbone of this community. If I could give zero stars, I would. This business doesn't deserve even one for the way it treats the very people who make it possible for all of us to live and work freely. Of course, every business has the right to decide its own policies--but customers have the right to support businesses that reflect their values. I won't be returning here, and I hope others who understand the true meaning of service, honor, and sacrifice will choose to spend their money elsewhere.

Five stars for Martin, one of the sales associates! Total of…read more3 stars because an item I paid for wasn't put into the bag and TWENTY phone calls were sent to 'line busy; redial'. Too much of a hassle to drive back to get the item. Well-stocked but very pricey.

Cool outpost for a Dodgers fan looking to get some favorite fan merch. Prices are still high but…read morediscounted compared to prices at stores within Dodger stadium. You won't find everything but there's enough apparel and hats. There's also an exclusive custom hat station where you can pick patches and custom text print on your hat. Store is pretty spacious and well stocked for what it is. Located at Citadel Outlets, the location gets very busy and parking can be very challenging during peak times of day.

This is best spot for embroidery and customer service, we had some last min graduation sashes and…read morehave some hiccups in the final embroidery, but Ivan helped up fix them for no extra costs and promised us a day and delivered, honestly Ivan is has some of the best quality and customer service skills someone can ask for!! With so many order for graduation he made it happen, I fully recommend this spot to get a hat or sash done!! 10/10

Everything was perfect! I reached out on yelp and got a quick response. Everything was affordable…read moreand done in a timely manner. He helped me make the perfect gift for my sister in law. She fell in love with her gift. I added multiple things to my embroidery order and he went above and beyond to help me get it done before I needed it. Thank you so much!