Went in to ask if they were able to repair my RV that had extensive hail damage. I had already…read morefiled a claim with my insurance and was just checking to see if getting it repaired there would be a possibility. Much to my surprise I was treated with arrogance and rudeness. Sometimes people need to retire I think. Disappointing.

Family Camping Center used to be my favorite RV repair place but things have changed. They don't…read moreknow the value of the service manager's communication to the technician. A couple of months ago I took my HVAC controls to them for replacement and was told by the service manager, my controls were no longer made and it would be best if I would replace all parts, including the control box located at the AC. I checked around with several RV repair places and was told the same. I decided to take my RV to Family Camping Center for the repairs since they got it right from the start. When I dropped off the RV, there was different person at the counter and I told them what I needed and that my controls were no longer available. I left knowing it was in the right hands. Little did I know the new service manager lacked knowledge and had not communicated previous information to the technician or the fact my controls were obsolete even after telling them so. When I returned to pick up my RV there was a $500.00 labor bill to replace the parts (a control box at the AC and a thermostat) Previously this business and others told me these would be needed. To say the least, I wasn't very happy. The owner tried to defend their charges by saying the labor was diagnostics and trying to use my old parts. All could have been avoided if service manager had known what they were doing or even listened when I told them my controls were to be replaced. The only positive was owner did knock off $100.00 (1hour) but still charged me 400.00 for a 2 - 3 hour job. I hope for their sake they change their attitude and the service manager learns fast. I've sent many friends to this business in the past but I hesitate to do this in the future.

They were amazing!! Michael was wonderful to work with us. We we're so thankful to Michael and…read morethe staff for fixing our tire on our rv.

I took my RV in to have the generator serviced and repair the steps because the electric steps…read moreweren't going in and out like they were supposed to. I dropped it off Tuesday 2 weeks ago. I was out of town for a week. I got back called them. They said they had to order parts for it. They never told me what parts they ordered. I needed the RV for this weekend. I stopped by yesterday to see if it was ready. It was not they still couldn't tell me what parts they needed for it. I finally spoke to a young lady, who said she would look into expediting the parts. Come to find out the parts were there and they repaired it last night. I went to pick it up today paid the large bill. I get home with it and now the step lock doesn't work. I'm going to take it to a different dealership to have that repair made. They and communication.

Called custom R.V. on 4/21 for a part & they said they had it and said they could install it which…read morei wanted! part was a bit pricey from what I googled but its an R.V. shop!! Got the bill wich was fine but noticed they charged 11.50 on a noncash!! Credit card!! W.T.F. come on like the part wad overpriced as is!!!! So just be aware!! Pay CASH if u can!! I would of gave them a 5 but when u do that Nope!!!

These folks absolutely ROCK! Justin got us right in and Marcus worked his magic on our RV repair!!…read moreHe had to fabricate parts and weld them on! Can't say enough good about this business!

Great customer service. Explained the product well and didn't try to upsell anything. Scheduled…read moreeverything up front. Honest and fair pricing. Quality work. Highly recommend.

I had a maintenance light show up and the dread set in , so off I went to what is to me a trusted…read moreauto store; due the fact I use their services in my home town. That being said I am traveling for work and am totally unfamiliar with this area, nor the degree of aptitude of their services. That being said I went in and received immediate service from a very young gentleman. Solid greeting and smile from this individual, who proceeded to ask what he could help me with. I expressed my issue with the maintenance light and asked if he could possibly run a diagnostic check on my vehicle. He did the diagnostic check printed off the result; which claimed no issues. Stumped of the reason why the maintenance light was on , we batted around some ideas of why. Finally we came to the conclusion that the reason for the light was that before my trip to Amarillo I had received an oil change at Wally World in my home town and they had not reset the oil change indicator notification and Voila mystery solved. Thanks again for stopping my mental breakdown for fear that I was going to have to get a loan to fix my Becarita. Yes that is her name.

Guys always are helpful and is the best location to go to. Usually have decent advice and help out…read morepretty well. Though sometimes you have to go to the georgia location since thats the main store that stocks the smaller ones.

This has nothing to do with this particular Autozone. It is the total Autozone system. I bought a…read morebattery and had to split the cost between two cards. Autozone system took the first card and then froze the system so it wouldn't work on anything else. Went to get my money back since it cleared my account and they can't find where it posted on their system. Stood in line and on hold for over 40 minutes while corporate kept saying they saw nothing and giving the manager phone numbers for her to call. In the end, she had to leave a message with the details and I have to wait 48 hours for them to determine if I in fact get my money back and then, if I do, another week for them to return it. While it is not this store's fault, I will not walk into another Autozone after this is settled.

Helped me remove and install my jeep top after it got broken into. Would shop here again. Thanks…read morefor everything!!