Thank you Joel for being so helpful and courteous. Always a great experience with Street Toyota.

Cole, my service advisor, really took care of me and my business! True customer service and safe advice is given by Cole and Street Toyota. Highly Recommended! read more

Have appointment, waited 20 minutes to get in. Sitting in hot parking garage. Ambassador saw me and ignored me there was 5 other people in there. Standing around talking. Finally one of the older guy said this guy has been sitting around for 20 minutes where's the ambassador at. Almost 2 hrs for an oil change. Better to go to jiffy lube or other 5-10 minute oil change places. Wasted 2 hrs of my day. Will never go back again. read more

I want to take a moment and highlight the exceptional customer service I have consistently experienced with the staff at Street Toyota. 5-stars, all around.. But, there is one service manager that consistently exceeds expectations: Corey Wagoner. For me, he has established the GOLD STANDARD for service excellence. You probably cannot understand the depth of my appreciation for his attention-to-detail, and his integrity - from these mere written words. But, trust me, this single individual has ensured that I will be a long-time loyal customer of Street Toyota. read more

I'm taking a dump and I gotta say this is the cleanest bathroom I've been in. not a spec of dirt, doesn't smell like sewer and they got Lysol next to each stall read more

From walking in the door to getting my vehicle, everyone there was exceptional! from sales and accessories to finance ever one there was on point and bent over backwards to help me. read more

Just wanna say they have amazing customer service we got an oil change done and it was done right and correctly. Nick in the service department was phenomenal. Very polite and very helpful. I would highly recommend this place for any Toyota owner. read more

Edward Jordan - Service Drive Manager - He went way above and beyond - Great customer service - Definite asset to the company. Would definitely recommend. read more

Street Toyota - Side mirror - Car Dealers Near Me - Amarillo, Texas

If I could give this no stars I would. Do not let these people work on your car. I have let them change the oil 3 times and every time it has come back missing bolts or twisted to the point it broke off. Those were the "free" oil changes that came with the purchase. They will never touch any thing of mine again. The service manager is a damn liar. Horrible service and incompetent people. Anybody that wants the specifics reach out and I will fill you in. read more

I bought a new RAV4 from Street in April. It was a bit choppy initially, because I was told that in order for them to find the car I wanted, I'd have to put down a $500 deposit. I've bought several new cars in the past and no dealership has ever required this. Also, I didn't feel like the salesman I was working with really wanted to sell me a car, as he didn't stay in communication with me. I finally spoke with a manager who actually did find what I wanted. Things were looking up. When the vehicle arrived and I went to make the deal, it went back and forth between my salesman and another manager, which is typical. I made a decent offer, based on my research and the accessories I had chosen. "Gustavo" showed up and proceeded to tell me that with my offer, they would make only $284 on the deal and the salesman said he would only make $100 on it. I've never had anyone say that to me in the deal process, but I immediately thought it was disingenuous. So he made an offer and I countered with $50 less (yep, we were at that point), and Gustavo rolled his eyes at me and snatched the paper and just got up and left. Then my salesman returned and said we had a deal. By the way, I was also paying 20% down up front and had excellent credit. They weren't going to lose on the deal at all. So overall, not a great experience. It felt cold and Gustavo was rude. I should've just gotten up and left. My salesman seemed like he was trying to make up for it, but since I bought the car, no one has even followed up with me to see if I'm enjoying my new Toyota. So Street does have a really good service department that I've had experience with in the past and that's why they get 3 stars. But I can't fully recommend them. read more

I had a terrible experience I 100% do not recommend this place especially If you have warranty It just seems like they wanted to get my truck out of the way so instead of fixing the problem, and the work that they did speaks for itself, and the pictures below will prove it! It was very unprofessiona! they made it even Worse Simply because it wasn't thererecommended fix To explain more on the situation, I had my two head, gaskets go bad on me, causing oil to leak in the coolant system which contaminated everything keep in mind that was the only thing that went wrong. The engine did not overheat and the truck was not running for long after that happenedand it Was in proper maintenance schedule I took it in and Lisa (The person that was Attending me) wanted to replaced the whole engine when I asked what was wrong with the engine block? They told me it was contaminated with metal flakes. There was no cracks or no damage in there And all they needed to do was flush out the systems and clean them which they didn't as you can see in the pictures below This whole process just seemed like they wanted the easy fix, but my warranty wasn't gonna cover the engine only the head gaskets So I told them I couldn't do the new engine because it was gonna cost me A lot of money So they just replaced the parts that broke and that were no good when they finished they told me it wasn't sounding good and The engine didn't have much life on it So I went to go check it out and when I told them that it wasn't the engine and it was the heads they told me it was because The engine was bad, but that's not the case here they didn't fix the parts right and did a horrible job. I took it to another mechanic and he told me that the camshaft weren't getting good lubrication and the gaskets were not left to completely seal and I still had fluids mixing Now I have to pay out of my own pocket for a job that was supposed to be covered by my warranty instead, it was damaged even more and now I have to Wait longer to get my daily driving truck back if you look at these pictures, this is the type of job that they did and some of the screws weren't even screwed on properly so yes, this place really put me in a hole and if anybody ask me about this place, I will share my experience so they don't go through the same problem I am Glad that I got my truck out of there and took it to somebody who actually knows what they're doing I didn't even want the street Toyota to even try to fix their problem because this work shows you how unqualified these people are for mechanic work i've talked to multiple mechanics and they were shocked in the type of work that street Toyota did on my vehicle. read more

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Best dealer I've been to. Hands down! Great customer service and the courtesy shuttle is awesome. I was given the VIP treatment.

Outrageously slow service department. Took my vehicle in for my appointment 8:30 for a regular service, an oil change and front break change. Didn't get my vehicle back for 6HRS. Checked in multiple times and was told each time people were working on it but I'm highly doubtful considering it should have taken 2hrs to complete. Would have been faster if I did it myself with a YouTube video! read more

I was just at this business in January 2024 and the service was outstanding. My service writer was exceptional. I showed up to get my oil changed. My service writer didn't show up until the completion of my appointment. This organization has drastically changed the way they service vehicles. I have no idea if my air filter was looked at, or if I need to schedule brakes in the near future...none of that was done. When I asked about air filters, condition of brakes...all things they have previously checked for years, I was told they're just lube guys...they can't do that stuff. It was such a 180 from the service i received before that I have decided my next vehicle will NOT be a Toyota...I do not want this kind of treatment in my future. read more

I was driving cross country when my fob decided it needed a new battery. They changed it in 5 min and charged me $5. Considering Honda charged my wife $80 to do the same thing Street Toyota made me a Toyota buyer from here on out. Based solely on them not being thieves. They treated me good even though I'd never bought a car there. They were awesome. read more

This review is about car purchase- not car service. I bought a used Avalon from Jennifer Caporale at Street Toyota in late spring 2024. Jennifer was a phenomenal saleswoman. She listened to my needs, did not try to oversell me on something outside of my range, and found me precisely what I wanted. She went so far as to install my plates when they came in. I have driven the call all spring and summer and could not be happier. Ask for Jennifer for a phenomenal sales experience. read more

I've have bought two cars now from Street , and would go back again in a heartbeat . Josiah K. Listened to what I was looking for in a car and only showed me cars within my price range, and what he recommended for my concerns. I went without my husband and they treated me with the upmost respect and didn't try to upswell , or make me feel like I didn't know what I was doing . Out of all the car lots , this is 100 percent the only one I really recommend in Amarillo. read more

This is the best Toyota company I have ever seen Their service attitude is better than the local BMW. I bought two cars at a time. Thank you

Dalton is amazing! He sat with me for over 4 hrs in order to solve a remote connect issue I was having with my car,we couldn't get it resolved but he really did try his best! read more

I took my car in because I had a squeaking bearing on a belt tensioner pulley. They then tried to tell me that I brought the car in because the check engine light was on which the check engine light was never on. I just needed a new pulley that had bad bearings. I question them, and they quickly pretended it didn't happen. They also tried to tell me that my very expensive battery was bad. I tested it with my load tester before I brought it in and it was perfectly fine. I told them it was fine and they suddenly pretended that didn't happen either. I brought my load meet her when I came to pick up the car and it tested perfectly fine. And here we are months later and the battery is still fine. I test it every month. They wanted to change the oil in the front and rear differential. I told them to do the front only because I can do the rear, my self easily and the notes when I picked up the car said that they did the rear differential. I didn't question them on this and they told me they accidentally did both so I'm not sure if that's actually true. Doesn't match what's written on the paperwork. They did a recall on the windshield wipers, and the windshield wipers now do not go down to the parked position. They stop higher than the normal parked position, so I guess I'll have to take it apart and fix it myself. When I pick the car up several of the plastic rivet fasteners for missing from the splash shield under the engine. They were lazy and only did the corners, but not the inside plastic rivets. I questioned them on this, and they were very confused and Didn't seem to know what I was talking about and they tried to stick metal screws in it! I had to teach them that that is held on by plastic rivets that are meant to break when you remove them and you have to put new ones in to replace them when you put the splash shield back. They finally agreed to replace them and they did. They tried to tell me I didn't know what I was talking about and that they were not there when I brought them in. And yes they are. I check that every oil change and I checked it when I brought it in and they were there. So I don't like the sloppy work and the way these guys try to make stuff up that I never said or add things that I never said I needed or lied to me about what is needed. It's the lying and the sloppy work that bothers me the most. This place is very expensive and I expect more from a shop like that may be a little professionalism. I told them I was going to be inspecting their work when I pick the car up and I expected it to be done in a professional way. I guess next time I'll just have to find a more professional shop. read more

They need more shuttle driver. Place my order then waited for more than 45 min to be picked up. Poor service.

i don't know why they send out coupons because they don't honor the full amount and it seems like every I take my cars in something else goes wrong with my cars so I can take it back. This is why I will not buy my cars from them. read more

Took my vehicle in when the engine light came on. They damaged my vehicle and tried to charge me another $700. the vehicle I bought wasn't repaired as it was stated it would be before I bought it. my vehicle is still at this dealership for 3 weeks now. they can't even put dealer tags on properly. full review on google and Facebook! They saw a single mother and tried to take full advantage. They still have my vehicle and will not return my phone call that i left a message about saterday. Today is tuesday! read more

Street Toyota - Hose to fuel tank damaged - Car Dealers Near Me - Amarillo, Texas

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Welcomed me with an offer of something to cold to drink. Steve in the Parts department was knowledgeable and helpful. Had the part I needed when I needed it. read more

I had service performed today at Street Toyota. My service man was Alex Montes what a great service man. He was efficient handled everything and sent me a detail report of everything checked and what will be needing attention in the near future. Thanks Alex I really appreciated your assistance today! Mona Parsley read more

This place is awesome. Unfortunately we picked up a screw on a road trip, and I have nitrogen (and a Chevrolet). We ended up here after the Chevrolet dealer didn't have nitro (and service there was awful). Service advisors here are extremely friendly and prompt. And when I let them know we're already 2 hours behind schedule due to this, they pushed us to the front. Waiting area has free sodas, cookies, coffee, fruit, and doggie treats! And the concierges come around to make sure you have whatever you want My son's in heaven and wants to drive the 6 hours here every time we need service now, lol. Thanks for making a crappy situation better! read more

Appointment for 9:00 showed up a few minutes early. Oil change and got tires rotated. Charged me 22.95 LOF I have no idea what that is. They said nothing about adding any fluids. I had just filledwiper reservoir so clueless what fluids they added. Probably a rip off it took 2 hours with an appointment...ridiculous going elsewhere next time not recommended for service! Customer service was horrible 24 for tire rotation didn't balance them like I asked and lied about break wear. Just had new brakes last year at dealership read more

Street Toyota made me feel and Inch Tall. I bought a car from them that had a huge engine tick and is now in the shop. After I agreed to buy it they added $1,000 the price saying they had to add something to the brakes even after we did a test drive. The car did not have an engine tick until after we picked it up when they worked on it. They made it seem as though my money did not matter because they had so many other customers. My advice shop around first. read more

Really really long wait. This Toyota takes such a long time. I was waiting over 1.5hrs for them to switch out my spare tire with the regular one. Shouldn't take that long to change a tire. Aside from that, staff is friendly. Inside is clean. Snacks and drinks provided. TV and phone charging station available. Play area open for kids. read more

Thanks Preston for explaining everything. Steven and Sally your concierge hospitality was excellent! Street Toyota is my favorite Toyota dealership. read more

I bought my last 3 cars at street Toyota. Anthony is my salesman, very professional. This is place is great. The cokes and snacks are free. The service is wonderful. read more

Shop around folks. While this dealer stated they were only making 339 dollars profit off of my deal I was not crazy enough to believe that. The dealership told me that GAP insurance would cost 872.00, and that it would be a good idea to get it because there was so much negative equity in my trade in. I can respect that. What I don't respect is that another dealership threw the GAP in and stated that GAP for Toyota Financial was only 135 and that sometimes dealers mark it up to make profit. Furthermore, their salesman will be offended if you utilize your right as a customer to shop around. The salesman literally tried to make me feel bad for seeing what another dealer was going to offer, even though they knew I was already shopping around. Remember, it is the dealers responsibility to earn your business. Btw, if a dealer only made 339 dollars on a lot of their deals there would be no way they could stay in business. Finally, within minutes it was requested that I retract my review because it didn't reflect the complex nature of my deal. The fact of the matter is that I was upside down in my trade. I was able, through a different dealer, to keep my current loan close to what was left on the term, without adding too much to my already high monthly payment, and covering the negative equity with the GAP, for a difference of 10 dollars a month, along with getting a truck that was exactly the same as the one they were offering me, but with fender flares. I chose to go with a different dealer because I felt as though the pressure wasn't there, but rather that they wanted to work with me. read more

On May 9, 2018, my husband took his vehicle (Lexus) into Toyota to have the oil changed and have it inspected for the State Inspection. They did get the oil changed, but when it came to check the vehicle for the inspection, the mechanic said they found a power steering leak and would cost about $1300.00 to fix it, before they could pass the inspection. My husband did not have the repair don. Yesterday, we just had a complete tune-up and ignition coil replaced at Aardvark Services on this same vehicle. So we called Aardvark and they said to bring the vehicle to them. They checked our vehicle and found NO power steering leak! They took it down and had the State Inspection completed, with no problem. Seems strange that you found this problem. Seems like someone made a mistake or was trying to have repairs done to our vehicle that was not needed. I would say people be careful. We are Senior Citizens and would like to think we could trust a major car dealership repair shop to NOT try to convince us that a repair was needed, only to get our money. I am very disappointed in this company, that this happened. read more

Got a new 2011 Tundra (Woot!, woot!) this week! LOVE this place! read more

Street Toyota - Car Dealers Near Me - Amarillo, Texas

Went in to purchase a used vehicle and worked with Tim Cox. We gave him a list of what we wanted and our budget. He came back with a list of cars that met every criteria and came in under budget. I highly recommend contacting him if looking for a new car. read more

Street Toyota is a great dealership. I purchased a new Highlander there last year due to the Toyota reputation. This week I needed a reliable used car for my granddaughter. I met Nate Wingate, one of the salesmen. He was superb!! He actively searched for an appropriate car and then worked diligently to help us through the purchasing process. Nate was honest, friendly, patient, and caring. He is delivering the car to us today. Thank you, Nate, for taking such good care of your customers!! read more

I have bought 3 cars here and most recently a 2018 Tacoma. I always thought this place a first class establishment but recent troubles with them are pretty sketchy. Be careful who You do business with these Toyota salesman are snakes of the worst kind. So is the management! read more

We had an excellent experience purchasing our used vehicle! Financing was quick and easy and everyone was great to work with. Thanks, Tim!! read more

Since 2013 my family has bought 7 vehicles from them. Ex-husband 2 truck, 16yr old son 1 truck, 18yr daughter 1 truck and myself outback and 2 trucks. All used vehicles. that's $173,000 worth of vehicles in 8 years. My last purchase will be our last. If we bought a vehicle and something went wrong with in the first 90days even if it was sold as it, they normally made things right. This last time, it start with 3 items of issue one causing me to have to have the truck towed to them and they have refused to help on fixing any of it on a $33,000 truck and have only made 2 payments. For 6 of the vehicles we had the same sales man... this last one was new and horrible service. I am so over this place. Any body who asks I would 100% say not to buy there now with new managers (reason our sales person left). I will drive to Dallas to purchase if I have to. read more

Derrick Broyles was great to work with. He was personable, friendly, and knowledgeable. The purchasing process was quick and straightforward. The inventory was great and they had exactly what I was looking for. read more