This has nothing to do with this particular Autozone. It is the total Autozone system. I bought a…read morebattery and had to split the cost between two cards. Autozone system took the first card and then froze the system so it wouldn't work on anything else. Went to get my money back since it cleared my account and they can't find where it posted on their system. Stood in line and on hold for over 40 minutes while corporate kept saying they saw nothing and giving the manager phone numbers for her to call. In the end, she had to leave a message with the details and I have to wait 48 hours for them to determine if I in fact get my money back and then, if I do, another week for them to return it. While it is not this store's fault, I will not walk into another Autozone after this is settled.

Helped me remove and install my jeep top after it got broken into. Would shop here again. Thanks…read morefor everything!!

On 7/11/25 I went to buy wiper blades, battery and visor. There was one customer being helped &…read moreanother waiting. Another man walked in behind me. After several minutes, the asst manager walked in from the back. He didn't acknowledge or offer to help customers. When the phone rang, he didn't answer it and seemed put out when his new underling (the kid waiting on the customer) needed help directing a phone call. At that point, I left and went to Auto Zone where I was waited on and treated like a valued customer, even though I am a 67 year old woman.

I went to the O'Reilly auto parts on West Amarillo Blvd to get a wind shield wiper and the manager…read more"Ben" installed it but turns out I didn't need the wiper it was my wind shield wiper motor which was broke, so the manager came back out in the rain and used a wrench to tighten it then my wiper motor started working. I highly recommend the manager "Ben" at the O'Reilly auto parts on West Amarillo blvd

We were on the road (second leg of a 12,000 mile road trip) and suddenly the passenger side wiper…read moreblade flew off of the arm while driving through some rain on the interstate! While my husband continued driving, I searched for places that could replace the wiper when we reached our destination, Amarillo. I phoned the Auto Zone on S. Georgia St., being unfamiliar with the area. I was lucky that Michael answered the call. I explained our situation and he told me that they had a replacement blade in stock, but we might prefer to go to another store closer to our hotel. We didn't. Michael was very helpful when we arrived and installed the new blade himself. I would highly recommend this store to everyone!

What an awesome experience! Great team work!!! My battery…read morelight cane on last night on the way home from work. I pulled in to Advance Auto on 45th. I asked to have my battery looked at. The manager refused to take out my battery and charger it because it was an auto zone batter y. I was turned away. I looked on Google and saw one was down the way on Georgia. The people couldn't be nicer. A woman took out my battery and charger it. Another gentleman ran battery and alternator test completely free. I got my information and headed to get my alternator replaced. Thanks for Auto Zone after the lack luster experience at Advanced Auto On 45th. I usually go there to buy my supplies and occasional parts. Not ever again. I'll drive past it after this poor customer service straight to Auto Zone. .

Great customer service. Explained the product well and didn't try to upsell anything. Scheduled…read moreeverything up front. Honest and fair pricing. Quality work. Highly recommend.

Very helpful but also hypocritical. There is a sign on your door saying masks are required but none…read moreof the 5 employees I saw were wearing one

They really helped us out in a pinch. Our car broke down while passing through, we had it towed to…read morethe repair shop but we couldn't go and get the part. It was past the time that they send their delivery driver out on errands but I explained our situation and their response was, no problem. They brought us the part and saved us a lot of time and money. Thank you!

Just picked up our vehicle and the windshield is broken. Returned to the shop and asked them about…read morethe windshield. They stated that the windshield could not have been broken while in their possession. Asked if they have security cameras in their shop so they could review and see if something fell on the truck to break the windshield. They said they have no security cameras. We feel they must have insurance to cover the cost of damages to vehicles while in their possession. Will never take another vehicle to the business nor refer any one to them as they showed no respect for our vehicle or concern that our windshield was broke while in their shop.

I showed up at 7:55 to buy a part and the doors was already closed. I advised I created a pick up…read moreorder and they said there is nothing they can do as the store is closed. Im broke down and this is the closest store. I wont purchase again from this store.

My husband and I are from out of town. Our battery died and we ended up replacing the battery and…read morealternator. David (store manager) was so gracious. He went out of his way, to help us troubleshoot the problem, and find an alternator. He was able to use his networking skills to get the alternator shipped to Amarillo the same day. I couldn't have been more happy with his customer service and knowledge.

This place is under new management and AWESOME!!! My dash lit up this evening (Saturday), I called…read moreSummit and I was surprised at the level of customer service I received over the phone! I made my way to the shop, and although it was Saturday evening, Wade & Dave were compassionate, pleasant and ready to address my needs!!! They were knowledgeable, professional and fast!!! I was repaired and "on the road again" ASAP!! The "after hours" fees were worth every penny! I was happy to pay for fast, well done work. My dash was back to normal and I was only down for a few hours! Thank you Summit & PLEASE, keep up the kind, respectful, fast, cost effective service! I certainly appreciate it, and I'm sure others will too!

Great service. Riley, the employee who came to my residence to install the new car battery, was…read moreprompt and did a god job. I would definitely use Battery Again.

I brought my Moto G 5G (2023) to the Battery Joe on Georgia Street with ONE problem -- a cracked…read morescreen. The phone worked fine. The power button worked, the battery was normal, and nothing was wrong with it except the screen. After they took it to the back, suddenly I was told my power button was broken and my battery was swollen. That is not the condition I walked in with. These problems appeared only after they handled my phone. They also gave me my cracked screen back in worse shape and did NOT return the tools or the new screen packaging that I brought in. That's shady and unprofessional. It makes it look like something went wrong while they were working on it and they didn't want to admit it. Instead of taking responsibility, they tried to act like the damage was already there. It wasn't. I know my own device, and I know exactly how it was working before I handed it over. I've already filed a BBB complaint because the way I was treated at this location was unfair, dismissive, and completely unacceptable. Management needs to step up and address this situation.