A wonderful experience...dedicated stylists who listen and create what is truly best for you…read more Beautiful renovation and vibes

For over ten years I have had the joy of Jessica as my color specialist and Mary Beth as my hair…read morestylist. Their expertise is excellent in what they do. Jessica accommodates my color requests as the seasons change, but she also recommends what she feels looks best for coloring my greys while maintaining an overall natural look with beautiful highlights. She's excellent in her field! Mary Beth is a styling artist and knows how to handle my thick, curly hair to bring out its beauty that looks great even as the cut grows in after six or seven weeks. She takes her time and is a perfectionist!These girls are the best, and they are lovely to know as persons too!

I visited this salon with high expectations after reading all of the rave reviews and seeing this…read morebusiness specializes in beautiful color work. Given that the prices here are premium, I expected to tap into their marketed expertise to treat my hair woes. I am super bummed to report this salon fell short of those expectations for my visits. I don't feel that I left with amazing hair and reaching the goals discussed with the stylist, or that I even had above average service. I came in to have my roots and ends match a seemingly complex service for me, and eventually after ongoing visits to have my overall hair color lightened. The person who I saw I feel overpromised and underdelivered. Between both of my visits there were many issues which I experienced that amounted to a negative vibe. I felt that the stylist was rushing a lot during a visit which caused her to splatter my face and clothes with lightening product unapologetically. The stylist got dark hair dye which stained very visibly all over my face and was ready to let me leave this way. I had to insist to clean off my own face with wipes. The next visit I needed to remind about this and no notes were taken to proactively avoid. Despite the discussion and understanding with the stylist about what I want for my hair, I noticed there was a difference between my roots and rest of my hair after a lightening service and simultaneous root touch up. I did expect for there to be better matching - this was noticed and confirmed by a different salon which I had a consult with to treat my hair. During one visit when I asked for a hair trim, it was not very detail oriented. Later while looking at my hair, I did see many parts of my ends which weren't trimmed and still had damage. The observation about lack of detail orientation was confirmed at a the different visit. There was another stylist next to me who was obsessing over a client's cut and measuring and cutting from every which angle to ensure perfection - I did not not have anywhere close to this level of attention, QA, outcome for a less complex trim! Then I noticed they were obsessing just to post on social in their in house backdrop/lighting mini studio, which made me wonder if that level of excellence is selective. During my second visit my blow dry was not smooth at all as it was rushed due to end of the night. The service also seemed a bit unapproachable as despite me conveying I need to get in in 4 weeks she was proposing 6 weeks or at times in the middle of the work day. Who in any job can reasonably travel and step away for 2-3 hours in the middle of the work day? Not until I repeated (again), was a more creative solution proposed which would meet my conveyed needs. Egh this lack of empathy in the customer service was yet another turn off. Due to these issues I chose to not proceed with visiting this salon another time, or making it a part of my ongoing hair maintenance routine. There are many beautiful photos on IG from the stylist I saw, and I'm so bummed about my own experience having spent on a premium experience and not being able to leave with awesome hair! I really did feel this salon experience failed to wow me during either of the visits despite giving them more than one try. Given the difference of results, I wonder if this salon is selective about who/when they offer execllent service versus mediocre as I experienced which is too much a gamble when you're paying such premium prices. Unfortunately given how long this business books out, I do not feel it is a practical salon to visit if you have a fast paced lifestyle and are in need of regular hair services. These were all rookie mistakes for a business charging so high - think twice!

I had a color correction, balayage, and hair cut done with Nichole about a month ago and she did an…read moreincredible job. I first called the studio about color correction after I used L'Oréal Colorista to put blue throughout my hair on top of my balayage. The blue would not leave; it had left a strong green color throughout most of the lightened parts of my hair. Fiber first booked me with a consultation, so Nichole could see my hair and book me for an accurate time window. She was super nice and attentive, but for booking, she didn't have any availability for over a month. When she saw how long it was though, she opened up a Saturday about a week and a half away that she had previously been off for because it was the day after her birthday. This was incredibly nice both on her part, and because I was desperate to get rid of the green hair. For the actual appointment, Nichole patiently worked through first stripping the color and then giving me a more dramatic balayage than I previously had. She really looked at the pictures I showed her and talked to me about what I wanted. I was in the salon for about four hours, and Nichole and the staff were nice and accommodating the entire time - including running out to my car multiple times to add change for parking. I love the finished look. I've gotten balayage done multiple times from several different salons, both in this area and in Manhattan, and her work is definitely among my favorite. We forgot to take a before photo, but I've included our after photo. It's been awhile now and I'm very happy with how it's growing out and fading. There was still a green tinge that showed in fluorescent lighting after Nichole was done (not her fault at all, she was honest about realistic expectations, and the dye was way more intense than I thought). However, that's gone now with her recommended use of purple shampoo, and I'm so happy with the final result. I highly recommend Nichole for color correction or for balayage!! Be sure to call in advance, they're very busy.

Excellent services in all areas of the salon! The staff are…read morefriendly and competent. The Salon is neat and clean.

My stylist/colorist retired and I have been searching for a new home. I just left the salon and I…read moream one satisfied customer! Paul is a genius with scissors and a true wizard with color! My hair has not looked this good in a long time. If you haven't been here, you are certainly missing out.

absolutely loved my experience here!! Amanda and her staff are so nice and she did an amazing job…read morewith my hair. I did some pretty drastic changes to it and am obsessed with those changes thanks to her definitely will be returning, thank you guys!!

I love L-E-X. I accidentally found them one day last year and I've been going ever since. They're…read morealways kind and know exactly what their doing. Lucy is amazing. Could not ask for a better stylist.

Excellent hair salon and super cute inside! It was my first time here and I'm grateful I found…read moreJulia. It was a perfect experience and I've never loved my hair so much - and I've been to many salons. I tried short layers for my long hair for the first time and trusted Julia could do it - and she delivered!!!! I can't wait to go back. Highly recommend!!!!

I am so happy with my experience! I finally got the layers that I've been wanting for my hair for…read morethe longest time. The service was absolutely great. Highly recommend!

I finally found a salon that cut my Asian hair so nicely. It's been a week now and my hair is…read moregrowing well. The technique and quality were really good and the price is reasonable. It's a cozy place, very clean, and quiet. Parking is not free (Parkmobile) and looked limited (not sure if there were more spaces around). Would definitely go back when I need a haircut.

I have had anxiety related to getting haircuts in the past. From the moment I I walked in and was…read moregreeted, to meeting Christea, I felt cared for. Everyone was so friendly and welcoming. I love my new haircut, everyone was so professional. Christea is such a special person and stylist! Thank you, I am so glad I found this salon and made my first appointment!

This place is a very good place for a haircut. The front desk is friendly and my operator Sue is…read moreexcellent . The head massage makes a difference so i highly recommend getting one. I have been coming for years and could not be more satified.

Beautiful decor. Accessible. Doris' cutting is amazing and the other stylists seem pretty good too…read more My happy place!

Not a single day goes by that I don't remember this place! The way Mary chopped my hair is so awful…read morethat I have to cover my entire head with hair pins. And it pulls, whatever is left of my hair, so tight that I have massive headaches. I don't know what made me trust this place and Mary but for some odd reason I gave a chance to her knowledge and she just destroyed it!. When I left and went to seat in my car and my chair got filled with cut hair which I've never seen before. I looked at rare mirror and was shocked I looked nothing like myself. I looked like a some weird guy with horrific haircut. I was shaking from the shock I just saw, and went back to the place and told Mary that I wanted her know how I feel. I called back next day and Michele asked me for photos. It was humiliating to say this least. I looked awful and had a very important meeting that day. She insisted on sending her photos. Which I did and yes, they refunded money I paid. But it's about three weeks and I am struggling every single day: mornings, afternoon and evening with this so called hair cut. I have migraines and nightmares. And it's just awful absolutely awful. Don't you have any consideration for people? It's not only money you make at this place, it's a feedback of service that you give to get back. In VA I had an amazing lady that did my hair and I will be driving there once I have a tiny little growth of my hair. When you walking and place is odd just run and don't look back. No matter how badly you need that haircut it's better oh way, way better to have you hair then having it chopped by people that careless how would feel afterwords. It hilarious! They featured the photo I asked for the haircut and not the botched one guys save your breath and don't be fooled!