I purchased a blue top for myself thinking the sizing would be true. I found it runs small. I went…read moreto hopefully exchange it and was told no refund or exchange. The sales associate told me it was a "last act" item and refused to do anything. I asked where it says no return or exchange, she showed me a small abbreviation that being very small that I couldn't see it . When I purchased it nothing was said about "last act" the rack they were on didn't say sales are final. It's not about the amount of the item, it's about retailers secretly screwing the public. I wonder how many more consumers are being duped by Macy's. Maybe we can stand together and make them stop defrauding the public . Pictures will show my point. Never again will I grace their business.

We had a good time walking around Macy's looking around for items in purchasing things to take an…read morehour trip. The man at the counter that waiting on those was very friendly and we talked about the Steelers football game which I enjoyed. And store was nice and clean.

Can't say enough about this place. They have an amazing rotation of things coming and going; all…read moreat a great cost. Eileen was also so helpful at the register. Such an awesome place

Awesome name brand outdoor clothing and gear! New to Florence. You've got to check it out!read more

In today and my daughter knocked something off hook onto floor and this worker behind us goes, "I…read moregot it" I said thank u and started to leave to hear the woman very loudly "thank you for making me get on my knees today" (my kid is 2 months post knee surgery.)Then follows us toward the back making snide comments. Curly hair, blondish- your in retail learn some manners! Never again shopping here.

Love this store, my daughter and I go to the one in Eastgate, every time we go to Cincinnati. Love…read morethere prices and items. There are number one store.

This is just an OK store. We stopped in here to try to find some items for our vacation to Florida…read more We were not successful in finding many items in the store did not offer a lot of things that we would like to purchase. It's an OK store just not for us.

This store is the worst store I have ever went to. Their prices are too high and I over heard the…read moremanagers treating their employees like shit. I can't stand when someone is working hard and then you as a manager have a little power over a person you try and ruin their whole day or life with what you say even if they make a mistake you shouldn't make them feel bad it probably how they got trained or didn't get trained. Maybe they should be more worried about the people running out of the store in front of the "security" guards with a bunch of unpaid items. This store is a joke. I feel unsafe with the management, HR and security guards. according to all the security guards and management you can just walk out with whatever you want they don't do shit about it they're more worried about taking everything out on their employees.

I like this store. It has a lot of cute clothes and accessories, but it's definitely out of my…read moreprice range. There have been a few times that I was able to splurge and the clothes have always been good quality, I just wish it was a little cheaper.

5 stars for service! 4 star for prices…read more My friend told me about this store as we are heading to Mexico soon and they have some pretty boho style dresses, beach wear etc. and she could not have been more spot on for what I was looking for! Love the high ceilings and the decor in this place. It feels very natural and bright. Not super into the religious angle of this place but it wasn't too in your face besides the Christian music playing. The young woman helping me was seriously like a personal shopper - she needs a raise!!! I ended up buying 3 dresses and a pair of shoes for Mexico and I could not be more excited. I will note that I feel like the prices here are way too high for the quality, but since it was a special occasion I just went with it. I will definitley come back to this location. I had never really shopped at Crestview Hills before but it is SO MUCH more relaxed and nicer than Kenwood. It reminds me of Roodwood but without the traffic. No one wrecking into you with their 10 kids and fighting your way into parking spots. Highly recommend this store, and Crestview.

The lady working was very helpful and wasn't in my face which was great! They have a great…read moreselection all sizes available and the store was very clean.

I'm one of those ladies that is lucky enough to fit in both traditional and curvy sizes; no matter…read morewhere I shop I can find something that fits. Torrid caters to women sizes 12 - 28 with shoes that range up to a ladies 13. With their own sizing style, the shop tags clothes with a Size 0 to a Size 5, depending on your measurements. Being on the lower end, how exciting is it to say, "I bought a skirt in a Size 0." All women agree, this is pretty stellar. The salesladies at Torrid are always friendly, no matter if you're just browsing or looking for something specific. On my most recent visit, Megan helped me look for sizes in corsets, set me up with a fitting room, and also pulled a few other corsets in different colors that she thought I might like. The dressing rooms are bright and spacious with ample room to change clothes. Each stall has a dry erase board with the customer's name written on it for a more personable experience. Florence Torrid always has an ample amount of stock, and a clearance section that fills one-third of the store. Be sure to check it out to snag a deal. Regular prices are somewhat high, but the store always seems to be running a sale. I ended up leaving with two gorgeous corsets for just under $30.00.

Walked in and was immediately overwhelmed by options! Daughter went & found Dylan! Dylan asked my…read moreneeds & consulted with another associate & found me a nice pair of boots scoots n boogie! JK. Just boots & some polish to maintain. He was kind, not pushy or too sales-ee & engaging. Nice to see in a world predominantly of heads in phones. Price was standard value & hopefully they'll last a while to make the investment worthwhile. Thx again.

Very nice atmosphere inside... lots of western themed wear that's all very high quality…read more.. The store is laid out very well and the displays of goods are thoughtfully put together.. No pushy salespeople but very harmful when approached.. There's no junk here, but items that will last for years... Stop by and like me you'll be pleasantly surprised..