Arrived 10 minutes prior to closing to have back of watch removed (special tool require). I had the…read morereplacement battery in hand. Clerk was beyond useless. All she had to do is twist the back off the watch and I could do the rest on my own. It would have taken 1 minute with the correct tool wrench. She made every excuse to avoid providing customer service. She was not busy with any other customer at the time. She has a whiny nasally voice that makes you cringe. I will be complaining to the manager about the lack of service tomorrow.

I am appalled at the response by the business owner! In the first instant, perhaps he knew where…read moremy wayward watch was for months, awaiting repair. The staff manning the Masonville kiosk did not and I kept returning to them or phoning them to get an update. In this latest issue, It was the new battery that went in that did not work. Not the watch. The staff member said to me the watch drained the battery. This battery did not move for a single second. The Bay replaced the battery and the watch has been working ever since. Kindly ensure you get correct feedback from your employees.

They send your jewellery off site. After a couple of weeks they contact you with a quote for the…read morerepair. Then it takes another couple of weeks for you to get the jewellery back. Very slow service.

I left my watch to have a new watch band put on. I didn't get it back for 51 days. Maybe they…read moreshould change their name to Slow Time Watch and Jewellery Repair. Very poor service and lack of communication. I will think twice before I do business with them in the future.

I drove from Sarnia to have some windows installed on a couple of watches and an unknown repair…read moredone on a different Citizen Eco Drive watch. The windows were installed perfectly and I had a new capacitor installed on my Eco Drive. This Citizen has the complicated 8700 calibre movement. Not only was the watch repaired and set, which is no easy feat. Stekelbos also removed the hands on the small wheels and set them correctly as they had been misaligned. I had not even mentioned this to them. I will never take my watches anywhere else. Ever. Also, I was able to purchase an authentic Citizen band for an unbelievable price. And it was installed for me on the spot. GREAT customer service. THANK YOU very much. Kenny C

From the owner: We are a full service watch and clock repair shop. We can service any type of watch, mechanical,…read moreautomatic, quartz and solar. Also antique pocket and wrist watches. We have thousands of parts in stock. We repair any clock from small alarm to full size grandfather clocks. The watch brands we carry are Citizen Eco-Drive, Citizen quartz, Cardinal, Citadel. We are a long time dealer of Howard Miller clocks.

I needed (2) older sentimental watches fixed and repaired. They did an awesome job…read morerepairing/refurbishing my watches on a quick turn around time. I was so impressed that ended up buying new watch from their stand. I highly recommend them if you're looking for a great deal on a watch or need your watch repaired.

From the owner: Fast Time Watch & Jewellery Repair began operating in 1979 providing Watch & Jewellery Repair…read moreservices to major department stores such as Sears Canada, Eatons, Simpsons and so many more. We have 10 locations across Ontario to serve our loyal long time customers and look forward to welcoming new customers. We have been providing Quality Watch & Jewellery Repairs for over 40 Years. Watch Battery Replacement & Link Removal While You Wait on all watch brands. We repair all types of Watches (including: servicing on battery operated, mechanical and winding watches, crystal/glass replacement, polishing Jewellery Repairs include: Chain Soldering and Repair, Ring Sizing, New Stone Setting, Fashion Jewellery and so much more. Great Selection of Leather, Metal, Nato, Rubber, Silicone & Smart Watch Bands (including a great selection of Timex Watch Bands). Free Installation with purchase. We carry nationally branded watches such as Casio, Citizen, Fossil, Maserati, Timex and so much more!

I came to Knar Jewellers Oakville location to have my three Rolex watches adjusted. I was greeted…read moreat the door by a very Polite woman named Stephanie. Stephanie was very professional. She not only size my watches,but she took her time and answered all my questions. I will be buying my next Rolex watch at Knar jewellers. Thank you Stephanie for all your help. -Perry  Ahlgrimm

Great, more approachable shopping experience!…read more It's a jewellery store, but I think most of their business is from being a Tudor/Rolex Authorised Dealer. Vic was very helpful sharing his knowledge about watches. I could tell that it was something he was passionate about! I was quite surprised by their inventory for both brands. They seemed better stocked than Raffi. Definitely more relaxed in comparison. With multiple locations, this particular one has many "regulars" which is a good thing!

I dropped my ring off on monday and picked it up on thursday morning. It was resized to be two…read moresizes larger. Excellent price and excellent work.

I left this watch for repair. It wouldn't wind. I wasn't given a receipt but always took my jewelry…read morethere so wasn't concerned. When I went to pick it up, some time later, I was told I never left it there. I'm quite upset as this belonged to my mother. They don't appear to be at all concerned either. I used to always recommend then to friends but wouldnt recommend them anymore. How would it just disappear When I saw him put it in an envelope and take it to the safe?

Lovely items, but BUYERS BEWARE!! Management are highly judgmental and argumentative. Despite…read morefollowing return guidelines, I was treated terribly after making ONE return during the holiday season. I have supported this local business for years and had family go there to buy my Pandora Jewelry. I will NEVER set foot in that store again.

From the owner: Family owned and operated since 1989, specializing in custom design, jewellery repair, and watch…read morerepair with in house gemologists and jewellers!

Absolutely personal and friendly service. Very reasonable prices, beautifully cleaned and…read morepolished. Diamond replacement and prong strengthened. Laura the owner was so nice. I will definitely go there again. Oh yes it took no time at all. Check out the web site.

From the owner: Our specialty is recreating your old gold to new. Sometimes you might have a piece from your…read moregrandparents that you want to redesign. We also have fast repair service. Selling gold and silver jewellery at affordable prices.