I just want to say the people working here are very friendly and willing to help and the prices are…read moremore than fair. If you have the time you need to drop by take a look at the store and if you need anything fixed, they can do it.

I am very happy with the repair on my parent's starburst clock. I highly recommend this place.read more

I visited their competitor first. I needed a watch battery. The competitor said they wanted me to…read moreleave it overnight. I had used them before for a battery and they charged $15- BUT, I didn't want to leave it overnight (do paperwork, etc.) so I told them I would try Alexander's. I entered Alexander's and the technician was busy with a customer. I told her I didn't mind waiting. I sat in a chair and played with my phone. About 15 minutes passed and the technician told me my watch was ready. She told me "NO CHARGE! ... because you had to wait." NO CHARGE!!! You can bet that is MY STORE from now on. I don't know why that other store has to keep a watch overnight for a 5 minute job-- meaning I have to make a trip back. Nope! Nope! Nope!

Outstanding service, knowledge and follow up. I will return to purchase more items in the future.read more

First and last time to Maddock to get my dads Rolex watch to get cleaned and also fitted. They said…read morethey would give a quote before they started the cleaning and look over the watch. They eye balled the links needed to be removed and assured me everything will be taken care of. They called two weeks later, which is fine since I'm usually working. Went in and found they lost the Rolex links and passed it off as oh no worries we will find it some where and its not really needed now since they took the links out to fit my wrist. Noticed the watch was two small and told them the fitting need to be fixed. The old lady gave me some attitude to the point of taking off her glass's to think that her company loosing my dads watch parts is my fault and its a oh well we will find them later. Told her that i will come back when the job is finished (as i was about to loose it on this lady), and when they find my parts to my watch, to call me. Also told her that lying to a client is not business wise as i asked for a quote to let me know before doing the work. As i have never got this watch worked on since my dads passing. Went back after another two weeks of waiting after they called me to let me know the watch is done, nothing else and not even a sorry for their mess up. They did end up finding the missing links and right off the bat says make sure you don't loose the links and the parts are expensive. I just said ya i know, and glad that you guys find my lost link. Also noticed they didn't even set the time on the watch after the repair/ clean after each interaction. Then noticed they charged me $10 more then the first time i went in as i was about to pay. At this time, i wanted to get out of there or i would say something that would cause an issue for everyone. So in the end i found... - They are unorganized - Don't care about people property, low to high cost of items and even handling the expensive item like its nothing. - Will say quote will be given before work, but that is a lie. - If you catch them in a mess up or lie, they will charge you more. - There is no Honor or respect in this company. (Could be they are all so old that they don't care about the job and just need to retire) - They will not say sorry for their mistakes and just give a oh well attitude. I have run my own business with many employees for 20 years and this stuff would not fly. As if i was working there. I would have a better organization instead of running around trying to find stuff instead of having it all in one spot. When an employee messes up, say sorry and fix it. Instead of giving million excuses and attitude. Don't charge the customer more for their own mess up. And try to do the little things like setting the time on the watch, after the clock repair has been done. As it shows respect to the customer. All i can say now is DO BETTER Maddocks-Myers Jewelers

From the owner: Maddocks-Myers Jewellers, serving their customers for over sixty years! Established in 1947,…read moreMaddocks-Myers has had a reputation for providing quality merchandise at the best possible prices. Owned and operated by Dennis Myers, the business thrived because of its history of delivering quality products and exceptional service. A large part of the business is devoted to jewellery repair and design, as well as repairs for watches, clocks and home servicing of grandfather clocks.

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.

Stefano did a great job on a watch I had, replacing a special battery in a solar enhanced watch.read more

They serviced/repaired my German watch a couple of times and provided a strap that goes well with…read moreit. The watch always comes back looking like new and running great. Your precious timepiece can be trusted with Watchmann.

Very personal, incredible customer service, quick shipping. I ordered a Circula SuperSport, and I…read morecould not be more happy! Amazing shop, great looking watch (also happens to be running +0.1 seconds a day on the wrist)! 10/10 will buy more from WatchMann and recommend him to friends!

I needed to have my wedding rings re-sized (made a 1/2 size larger). I did some price checking and…read morethey had the best price. In addition, the staff is pleasant and knowledgeable. And the rings look fabulous - enlarged, cleaned and polished. I worked with LouAnne and she was great to work with.

Great customer service and very friendly. I did not find exactly what I wanted in the showcase and…read moreI was given the opportunity to look through the book that they order from and I found the most perfect earnings.

Was referred by some jewelers that could not fix my wife's watch. Went here and the people working…read morehere were very friendly and really knew their watches. Was able to fix it with a reasonable price. Highly recommend for watch repairs.

One of very few skilled watchmakers still around, a dying science and art. Great service, great…read moreuseful advice regarding valuable watches. Reasonable prices too.

"I had an absolutely wonderful experience at Kevin's Jewelers! From the moment I talked to Harout,…read morehe was very friendly and knowledgeable. He helped me find the perfect ring, taking the time to understand exactly what I was looking for. I worked with him long distance from Florida. They are trustworthy, the family has been in business for a long time and the quality of the jewelry is outstanding, and I couldn't be happier with my purchase. The craftsmanship is beautiful, and I feel confident that I got a great value for such a stunning piece. I get so many compliments on my ring, I'm Loving it!. I highly recommend Kevin's Jewelers to anyone looking for exquisite jewelry and exceptional service"

I went in the store today just to get a battery for my daughters watch. It was truly a wonderful…read moreexperience. Kevin took my rings and cleaned them, they have never looked so good. Kevin is knowledgeable and truly an artist. He educated me on the custom piece I was wearing and showed me so many beautiful items he had designed in the store. He uses phenomenal technology to show you exactly what your design will look like. I recommend you go. Wonderful experience.

Arrived 10 minutes prior to closing to have back of watch removed (special tool require). I had the…read morereplacement battery in hand. Clerk was beyond useless. All she had to do is twist the back off the watch and I could do the rest on my own. It would have taken 1 minute with the correct tool wrench. She made every excuse to avoid providing customer service. She was not busy with any other customer at the time. She has a whiny nasally voice that makes you cringe. I will be complaining to the manager about the lack of service tomorrow.

I am appalled at the response by the business owner! In the first instant, perhaps he knew where…read moremy wayward watch was for months, awaiting repair. The staff manning the Masonville kiosk did not and I kept returning to them or phoning them to get an update. In this latest issue, It was the new battery that went in that did not work. Not the watch. The staff member said to me the watch drained the battery. This battery did not move for a single second. The Bay replaced the battery and the watch has been working ever since. Kindly ensure you get correct feedback from your employees.